birthday cake vent-

went to order olivia's cake on monday. the guy told me to call back today since he doesnt handle the cakes. i called back to verify my information and everything was ok and they said the cake girl is on vacation for 2 weeks and made my cake yesterday and froze it. *** why didnt someone tell me. i would have gotten it elsewhere.

its a canoli cake too so dont know hows its going to taste defrosted. is it normal to have cakes frozen like this?

Re: birthday cake vent-

I never heard of that.

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I worked at a bakery when I was younger and they used to do this all the time. Always tasted the same to me.

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It sounds like they didn't want to tell you that yesterday. They really should have told you that. That's a big deal to some people.

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I actually do think that some bakery's do this. I've had it happen. We purchased a cake from the bakery and half way through the cake there was a frozen piece...well much colder than the actually cake.

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Re: birthday cake vent-

Re: birthday cake vent-

I just talked with my sister who is a cake maker in FLorida. She says that as long as the cake is sealed, like in plastic wrap or something, it'll be fine. The only thing she said is that if there are colors on the cake, there's a chance of it it bleeding a bit when going from frozen to room temperature. I'd go see the cake and see if it's wrapped up. If they say they can't show you, then I'd go somewhere else.

ETA: Many cake makers make their cakes at least 3-5 days in advance, some make it longer. WHether they are on vacation or not.

Message edited 1/16/2008 2:58:42 PM.

Re: birthday cake vent-

I dont know....I would want a fresh cake made the day of the party, or the night before. I would call and complain.

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I would go some place else. Unless it was Ice Cream I would never accept a frozen cake.

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Most bakery cakes are preped in advanced and frozen. The only way the colors are going to run is if it is made with Whip cream and not buttercream. You would have never have known the difference if they didnt tell you. And if you go to another bakery you dont know that they are not doing the same thing. Most times the cakes are iced with the white or choc icing and borders on the cake then freeze them the day that they need the cakes they put the flowers or deco on them. Sad to say that is considered a fresh cake.

BTW ask any cake decorator a frozen cake is easy to decorate than one right out of the oven.

Re: birthday cake vent-

im getting it from some place else. going to order it tonight. they said they only need 24 hours notice. now i know they wont be freezing it. i got the cake from them last year and was amazed how fresh it was. when i got there the lady said she made it that morning. i dont want a frozen cake of canoli. i agree if it was ice cream or something else then yes but im paying extra for the filling and if the cake ***** im stuck with a horrible cake. thanks for letting me vent and for your comments.

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Re: birthday cake vent-

pathmark did her cake last time now im going to stop and shop in dix hills.

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Re: birthday cake vent-

well we are going to try stop and shop and if they stink then next year reinwalds. it was very last minute since i forgot to order before we went on vacation.