I just got the Bold 9700 and I love it.
The only thing I cannot find is how to listen to Pandora through headphones. I downloaded it and put in the headphones thinking that the music would just start playing... turned out the speakers play the music.
Funny though, I thought I was listening to it on the LIRR and it was blasting thru the speakers.

Does anyone know what I'm not doing

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figured it out
had to remove the battery and restart the bb