BRU actually replaced my City Mini!!!
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MAC222
LIF Adult
Member since 12/08 3860 total posts
Name:
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BRU actually replaced my City Mini!!!
I had posted on Sunday, that my City Mini's front wheel broke, and I thought I may need to contact the manufacturer...
BUT...I was going to BRU, anyway, and left in my truck. I explained to the woman at the customer service desk that I had just bought it in April, and she said that it was over the 90 day return policy, but that I could go get it from my truck, and she would just swap it out!!!!
I could NOT believe how easy it was!!!
Just thought I would let you ladies know, as I know they have a bad rep on here for their return policies.
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Posted 8/11/10 10:02 PM |
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Long Island Weddings
Long Island's Largest Bridal Resource |
bpmom
Feeling Blessed
Member since 6/07 2963 total posts
Name:
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Re: BRU actually replaced my City Mini!!!
Posted by MAC222
Just thought I would let you ladies know, as I know they have a bad rep on here for their return policies.
Which BRU was it? They definitely have a bad rep with me -- but this story gives me hope!
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Posted 8/11/10 10:07 PM |
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MAC222
LIF Adult
Member since 12/08 3860 total posts
Name:
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Re: BRU actually replaced my City Mini!!!
It was at Bohemia
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Posted 8/11/10 10:10 PM |
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carissa1643
I LOVE my sons! :)
Member since 5/09 5283 total posts
Name: Carissa
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Re: BRU actually replaced my City Mini!!!
Posted by MAC222
It was at Bohemia
This is just where we bought our city mini yesterday. Thats awesome for you!
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Posted 8/11/10 10:26 PM |
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twinkletoes807
Mommy's Girls! ♥
Member since 11/07 10116 total posts
Name: Gabi
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Re: BRU actually replaced my City Mini!!!
That is great to hear! Esp because that is my BRU too! If you ever need any replacement parts, def call Baby Jogger- their customer service is fantastic! I had a warped wheel on my City Classic Double (that DH said I created since I took it for a stroll without filling the tires) and they overnighted me a brand new wheel!! Free of charge! I love Baby Jogger! Great company and great strollers.
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Posted 8/11/10 10:29 PM |
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