I own a Baby Planet Solo Sport stroller. I absolutely Chat Icon it. Unfortunately, 2 weeks ago when we unfolded it, the canopy was bent out of shape and wouldn't stay open.

I sent an email on July 14th to Baby-Planet to find out how to purchase another canopy (it was our fault) or where did they have an authorized repair place but I found out that the company is undergoing reorganization. I started to contact repair places to see if they could do the repair but I haven't heard back from any yet.

Today (9 days later) in the mail I get a replacement canopy directly from Baby Planet. With no questions asked. Absolutely amazing.
What awesome customer service. Another reason for me to Chat Icon Baby Planet.