Essential Therapies Spa - Sayville - WWYD?

So my MIL gave me a gift cert. for a spa facial there.

That was last December

I just called to make the appointment and was told by the person answering the phone that the business was out of business and that she, the manager/owner(I guess) of the new spa that is there is trying to "meet people halfway" with their gift cert.

Now, what I think is wierd, is that this NEW spa is in the same place, using the same phone number, and was able to look up my gift card #.

She said it would only be $45 for a $75 facial b/c she is doing her best to honor the certificates.

Should I do it - or forget it, it is fishy?

Re: Essential Therapies Spa - Sayville - WWYD?

doesn't sound fishy to me. maybe they kept the same # in order to attain the customers that the former spa had.

eta: it is strange though that she was able to look up your certificate number

Message edited 11/28/2008 12:18:46 PM.

Re: Essential Therapies Spa - Sayville - WWYD?

I've seen that happen at a local restaurant. Only difference is they weren't giving the customers any credit with them; the gift certificates were useless.

Re: Essential Therapies Spa - Sayville - WWYD?

If your MIL paid for the certificate by credit card, have her do a cb. Chargeback's are generally only good for 6 months from purchase, but in the case of future delivery they are good for 6 months from the date of expiry. So she should be able to get her money back. If you don't feel comfortable asking your MIL to do a CB - I'd take advantage of the $45 facial.

Re: Essential Therapies Spa - Sayville - WWYD?

Thank you so much, everyone. That is also REALLY good to know about the CC thing, as we also have had restaurants go under while we had gift cards...

I think I may take advantage of the facial, I guess I deserve it!