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Has anyone ever filed a complaint

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Marcie
Complete Happiness :)

Member since 5/05

27789 total posts

Name:
LOVE being a Mommy!

Has anyone ever filed a complaint

with a Disney resort?

I mean an offical complaint.

We had a lot of things happen with our stay and we put complaints at the hotel, but honestly the really didn't seem to care.

Thanks for any information you might have

Posted 1/23/08 9:57 AM
 
Long Island Weddings
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Christine
2nd verse same as the 1st

Member since 5/05

15287 total posts

Name:

Re: Has anyone ever filed a complaint

I once sent a letter of general dissatisfaction about some issues but nothing very specific to the resort. Other then an automatic generated response, I never heard from them.

If you go that route, get the name of the general manager of that resort so you have a better chance of getting it read. Sorry you had some issues.

Posted 1/23/08 10:07 AM
 

Lillykat
going along for the ride...

Member since 5/05

16253 total posts

Name:

Re: Has anyone ever filed a complaint

Check out the disboards - there are cast members who go on there - I bet if you asked over there they can tell you who to write to that will actually get you a real response.

Posted 1/23/08 11:04 AM
 

snowprincess
My happy babies

Member since 3/06

3428 total posts

Name:

Re: Has anyone ever filed a complaint

i filed a complaint by mail with disney world - i found the address through their site.

We received the wrong tickets so i ended up having to pay for the water park -

so in response i received 2 tickets to one of the water parks

Posted 1/23/08 11:09 AM
 

monkeybride
My Everything

Member since 5/05

20541 total posts

Name:

Re: Has anyone ever filed a complaint

Yes and it was USELESS!!!!! We stayed at All Star movies for 2 nights before our package and I dreaded staying there again at the end but we had no other option. Chat Icon

Posted 1/23/08 10:34 PM
 
 

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