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Has this happened to anyone? (Hospital/Insurance issue)

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NervousNell
Just another chapter in life..

Member since 11/09

54921 total posts

Name:
..being a mommy and being a wife!

Has this happened to anyone? (Hospital/Insurance issue)

I have 2 different insurance carriers- Emprie Blue Cross for Hosptialization and GHI for Dr's appts etc.
Last week I had to have surgery- I was admitted through the ER and assigned a surgeon who did my procedure the next morning.

When I registered at the ER I gave them my Empire Blue Cross card- since that is for the hospital. They never asked me for GHI info- I thought all was well.

I just got a statement from GHI saying the surgeon who did my operation was NOT in their network and as such they are only paying $2,000 of his $12,000 fee for surgery, etc.

I called them and they told me that after I was admitted to the hospital all services performed by any Dr was to bill though GHI- not Empire. Empire only covers the ER, the room fees, meds, xrays, etc.

My issue is- NOBODY ever told me this at the hospital. THEY assigned me this surgeon-he was the only surgeon on call that night. I did not ask for this Dr. Never once did they ask me for another form of insurance to cover him...How was I to know I had to make sure he took GHI? I was in a lot of pain, scared, etc...that was the last thing on my mind.

Has anyone else ever dealt with this?
I tried calling the Dr's office- but they are closed today.
I am petrified I will be responsible for a huge bill that we can't afford...

Posted 8/11/10 2:36 PM
 
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mathteach
Roll Tide!

Member since 8/08

3169 total posts

Name:
Christine

Re: Has this happened to anyone? (Hospital/Insurance issue)

This happens to me ALLL Of the time. Are you a NYC employee?

Just submit the EOB and the check that GHI sent to cover the surgeon when you get the bill. 99.9% of the time, they accept it and everyone moves on with their lives.

Posted 8/11/10 2:39 PM
 

NervousNell
Just another chapter in life..

Member since 11/09

54921 total posts

Name:
..being a mommy and being a wife!

Re: Has this happened to anyone? (Hospital/Insurance issue)

Posted by mathteach

This happens to me ALLL Of the time. Are you a NYC employee?

Just submit the EOB and the check that GHI sent to cover the surgeon when you get the bill. 99.9% of the time, they accept it and everyone moves on with their lives.



Yes my DH is a NYC employee.
Oh this is SOOO good to hear... I mean GHI paid like $2000 out of a HUGE bill...so I was freaking out thinking the surgeon would bill me the difference...which we could never afford.

I am glad to hear this is common.

It's crazy that it works that way!

Posted 8/11/10 2:47 PM
 

tara73
carseat nerd

Member since 11/09

3669 total posts

Name:
Buttercup

Re: Has this happened to anyone? (Hospital/Insurance issue)

Just be forewarned that the surgeon doesn't HAVE to accept their rate and CAN balance bill you since they don't have a contract to accept your insurance's rates.

GHI should pay if you fight with them though. You didn't get a choice of surgeon, you were most likely assigned whoever was on call, so long as it was at a contracted hospital and was an emergency they should cover his rate. Usually a call to the insurance will get them to pony up the restn.

Posted 8/11/10 2:56 PM
 

Faithx2
All good things in 2016!!

Member since 8/05

20181 total posts

Name:

Re: Has this happened to anyone? (Hospital/Insurance issue)

Posted by tarabelle99



GHI should pay if you fight with them though. You didn't get a choice of surgeon, you were most likely assigned whoever was on call, so long as it was at a contracted hospital and was an emergency they should cover his rate. Usually a call to the insurance will get them to pony up the restn.



Absolutely. Call your insurance and tell them this. There should be a prompt to dispute a claim etc on the recording so you know what dept to talk to Chat Icon

Posted 8/11/10 3:05 PM
 

Shorty
.

Member since 5/05

30390 total posts

Name:
really

Re: Has this happened to anyone? (Hospital/Insurance issue)

i believe there's special consideration when you're admitted through emergency, too....

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Posted 8/11/10 3:08 PM
 

NervousNell
Just another chapter in life..

Member since 11/09

54921 total posts

Name:
..being a mommy and being a wife!

Re: Has this happened to anyone? (Hospital/Insurance issue)

Posted by Shorty

i believe there's special consideration when you're admitted through emergency, too....

Chat Icon



THat is what I was thinking- it's not like this was elective or planned surgery and I chose a Dr who didn't take GHI.
I was assigned the surgeon on call- it was considered an emergency.

Thanks guys- I feel better.
I will fight GHI if I have to...hopefully it won't go that far...

Ugh- Insurance! Chat Icon

Posted 8/11/10 3:19 PM
 
 

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