I hate Best Buy!

Two years ago I bought a Canon SD550 for our honeymoon. It worked very well for 2 years and lately it's not taking great shots.
It's slower and blurry...also, the LCD screen is not cracked but something pressed against it and there are 2 little dots on it.

I bought an $80 4-year warranty on it (I know, stupid me, $80 to protect $400- stupid!)

When I brought it to the Geek Squad the other day they said they would have to have it serviced and since there are those 2 dots on the screen - it may void the warranty because bodily damage is not included!!



HOWEVER, their NEW warranty they offer includes slight slight damages like this. But the one I bought 2 years ago does not.

And there is nothing they can do to help me.

Message edited 8/23/2007 12:54:47 PM.

Re: I hate Best Buy!

Best Buy stinks. I had a friend who had issues with a LG flat screen tv they bought from there. They called LG and LG replaced the tv for them.

You should call Sony and see if they can help you more.