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I just actually had a GREAT experience returning an item at BRU

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ReiRei13
Life is Good!!

Member since 1/08

6460 total posts

Name:

I just actually had a GREAT experience returning an item at BRU

I was given a pretty expensive gift at my shower that wasn't on my registry, and the actual one from my registry was purchased, so need to keep both. With no gift receipt and it not being a registry item, they just took it back no problem and gave me a store credit! I'm in shock!! I wnet there ready to fight and I had absolutely no problems at all! I explained my situation, they called over a manager and it was all done within 5 minutes! I guess if you catch a nice manager at the right time then all is good!Chat Icon Chat Icon I'm so happy right nowChat Icon Chat Icon Chat Icon Chat Icon Chat Icon Chat Icon Chat Icon Chat Icon Chat Icon Chat Icon Chat Icon

Posted 11/25/08 9:33 PM
 
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MorningCuppaCoffee
Tired!

Member since 12/07

16353 total posts

Name:
Allison

Re: I just actually had a GREAT experience returning an item at BRU

Awesome!!Chat Icon

Posted 11/25/08 9:44 PM
 

trish71407
LIF Adult

Member since 11/06

1206 total posts

Name:
Trish

Re: I just actually had a GREAT experience returning an item at BRU

Thats great! I had to return a few smaller things and they didnt give me a problem either.

Posted 11/25/08 10:09 PM
 

MommyAgain
lovemygermies

Member since 6/08

3195 total posts

Name:

Re: I just actually had a GREAT experience returning an item at BRU

same thing happened to me!!! i returned at least 6 outfits that i got as gifts today and they took back EVERYTHING...gave me a merchandise credit, i couldnt believe it..the asst manager did it, she was very nice!! Maybe theyre losing alot of customers??

Posted 11/25/08 11:15 PM
 
 

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