Keurig has the best customer service!
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jambalady
Is it summer yet?
Member since 8/06 7392 total posts
Name: Holly
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Keurig has the best customer service!
My Keurig started leaking a couple of weeks ago and only making 1/2 cups.
I googled it to see if I could fix it and saw raves about what great customer service they had so I called and they were awesome!
They are fedexing me a new Keurig free of charge and all I have to do is send back the k-cup part to them!
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Posted 1/20/11 2:26 PM |
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Long Island's Largest Bridal Resource |
MarsB
LIF Adult
Member since 11/10 1456 total posts
Name: Martha
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Re: Keurig has the best customer service!
We had a similar situation with our Keurig at work. It just wouldn't turn on anymore. It was a gift, so we didn't have the receipt or the UPC code. We sent them the cup part and they sent us a brand new one within days. Great customer service!
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Posted 1/20/11 3:35 PM |
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jilliibabii
Mrs. O'Connor
Member since 6/10 12821 total posts
Name: Jillian
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Re: Keurig has the best customer service!
Interesting! Mine just stopped working last week. I'll have to give them a call. Glad to hear it!
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Posted 1/20/11 3:45 PM |
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FelAndJon
needs to update her avatar pic
Member since 6/05 10212 total posts
Name: Felice (aka LuckyBride2004)
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Re: Keurig has the best customer service!
Wow, that's great! We actually replaced our older Keurig when it started to do that figuring it was just old. I wish I knew this then
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Posted 1/20/11 7:35 PM |
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Palebride
I am an amazing bakist
Member since 5/05 13673 total posts
Name: Lori
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Re: Keurig has the best customer service!
They absolutely do! My parents' machine stopped working, so they called and were sent a brand new machine free of charge.
And, when you register the machine, apparently you can get free k-cups!
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Posted 1/20/11 11:07 PM |
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