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Keurig has the best customer service!

Posted By Message

jambalady
Is it summer yet?

Member since 8/06

7392 total posts

Name:
Holly

Keurig has the best customer service!

My Keurig started leaking a couple of weeks ago and only making 1/2 cups.

I googled it to see if I could fix it and saw raves about what great customer service they had so I called and they were awesome!

They are fedexing me a new Keurig free of charge and all I have to do is send back the k-cup part to them!Chat Icon

Posted 1/20/11 2:26 PM
 
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MarsB
LIF Adult

Member since 11/10

1456 total posts

Name:
Martha

Re: Keurig has the best customer service!

We had a similar situation with our Keurig at work. It just wouldn't turn on anymore. It was a gift, so we didn't have the receipt or the UPC code. We sent them the cup part and they sent us a brand new one within days. Great customer service!

Posted 1/20/11 3:35 PM
 

jilliibabii
Mrs. O'Connor

Member since 6/10

12821 total posts

Name:
Jillian

Re: Keurig has the best customer service!

Interesting! Mine just stopped working last week. I'll have to give them a call. Glad to hear it!

Posted 1/20/11 3:45 PM
 

FelAndJon
needs to update her avatar pic

Member since 6/05

10212 total posts

Name:
Felice (aka LuckyBride2004)

Re: Keurig has the best customer service!

Wow, that's great! We actually replaced our older Keurig when it started to do that figuring it was just old. I wish I knew this then Chat Icon

Posted 1/20/11 7:35 PM
 

Palebride
I am an amazing bakist

Member since 5/05

13673 total posts

Name:
Lori

Re: Keurig has the best customer service!

They absolutely do!
My parents' machine stopped working, so they called and were sent a brand new machine free of charge.

And, when you register the machine, apparently you can get free k-cups!

Posted 1/20/11 11:07 PM
 
 

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