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National Grid

Posted By Message

KPtoys
I'm getting old

Member since 5/05

8688 total posts

Name:
Karen

National Grid

I look at my bill. I see a $25 non access charge on it. I call to see why no one has knocked on my door for access. They tell me someone was out there on June 17th looking for access at 7:40 in the freakin morning. Then again before that in April at 7:25 in the morning. I AM ASLEEP FOLKS. I am LIVID. Come sometime when people are AWAKE.


The person I spoke with on the phone tells me I need to make an appointment for them to read the meter. Turns out they start doing that at 9AMChat Icon

Message edited 7/22/2008 11:35:55 AM.

Posted 7/22/08 11:35 AM
 
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rkoenke
my little piggys

Member since 3/08

4315 total posts

Name:
rachel

Re: National Grid

Posted by KPtoys

I look at my bill. I see a $25 non access charge on it. I call to see why no one has knocked on my door for access. They tell me someone was out there on June 17th looking for access at 7:40 in the freakin morning. Then again before that in April at 7:25 in the morning. I AM ASLEEP FOLKS. I am LIVID. Come sometime when people are AWAKE.


The person I spoke with on the phone tells me I need to make an appointment for them to read the meter. Turns out they start doing that at 9AMChat Icon



WELCOME TO NATIONAL GRID! I am sure you will have even more problems.

Posted 7/22/08 11:40 AM
 

MsSissy
xoxoxo

Member since 3/07

39159 total posts

Name:

Re: National Grid

So, they start appts at 9am but are billing you for a 7:45 appt that they claim no one was available for?

I still have put a call into them.

The bill I received this month is a minusChat Icon and I am not on balanced billing.

This happen to anyone else?

Posted 7/22/08 11:44 AM
 

KPtoys
I'm getting old

Member since 5/05

8688 total posts

Name:
Karen

Re: National Grid

Posted by Mssissy

So, they start appts at 9am but are billing you for a 7:45 appt that they claim no one was available for?

I still have put a call into them.

The bill I received this month is a minusChat Icon and I am not on balanced billing.

This happen to anyone else?



no, i had no idea they were comin. they were just showing up to read the meter at 7:45AM. Had I had any idea i would have been up. Its just a bunch of BS

Posted 7/22/08 11:56 AM
 

SweetTooth
I'm a tired mommy!

Member since 12/05

20105 total posts

Name:
Lauren

Re: National Grid

I have never had this happen. We are never home when they come to read the meter - they come during the day when we are both at work, what are we supposed to do? Take off a day of work so they can come for two minutes?

Posted 7/22/08 12:12 PM
 

Lisa
I'm a PANK!!!

Member since 5/05

22334 total posts

Name:
Professional Aunts No Kids

Re: National Grid

Posted by SweetTooth

I have never had this happen. We are never home when they come to read the meter - they come during the day when we are both at work, what are we supposed to do? Take off a day of work so they can come for two minutes?



if your meter is outside, they did not need to come into your home to read the meter. The OP might have the meter inside the house, therefore they need to come in to read it.

Ours is in our backyard, right behind the fence

Posted 7/22/08 12:16 PM
 

rkoenke
my little piggys

Member since 3/08

4315 total posts

Name:
rachel

Re: National Grid

your meters are probably outside where they can read them.
UNLESS you have a dog and do not allow access.

Posted 7/22/08 12:22 PM
 

MrsFlatbread
Skinny jeans are in my future

Member since 6/06

10258 total posts

Name:
Baby Momma

Re: National Grid

Posted by Mssissy

The bill I received this month is a minusChat Icon and I am not on balanced billing.

This happen to anyone else?



Yup last month ours was credited almost $800...Chat Icon

Posted 7/22/08 12:53 PM
 

MsSissy
xoxoxo

Member since 3/07

39159 total posts

Name:

Re: National Grid

Posted by MrsFlatbread

Posted by Mssissy

The bill I received this month is a minusChat Icon and I am not on balanced billing.

This happen to anyone else?



Yup last month ours was credited almost $800...Chat Icon



Chat Icon Chat Icon mine was only $14Chat Icon Chat Icon

Posted 7/22/08 1:05 PM
 

SweetTooth
I'm a tired mommy!

Member since 12/05

20105 total posts

Name:
Lauren

Re: National Grid

Posted by Lisa

Posted by SweetTooth

I have never had this happen. We are never home when they come to read the meter - they come during the day when we are both at work, what are we supposed to do? Take off a day of work so they can come for two minutes?



if your meter is outside, they did not need to come into your home to read the meter. The OP might have the meter inside the house, therefore they need to come in to read it.

Ours is in our backyard, right behind the fence



Mine is inside too. Is there a hidden charge I am missing?

Posted 7/22/08 1:16 PM
 
 

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