Ok, so Empire Carpet bites....any reliable recommendations? - UPDATE

To make a long story short....

Tuesday we had an appt at the house we're going to be closing on next week. We were given a window of 7-9pm. We called twice - finally by 9:30pm we decided to call AGAIN. This time we finally get the guy...it's too late he's not coming...

Now, keep in mind we live in Western Nassau - practically bordering Queens and the home we're buying is in Ronk. Ok...also keep in mind we do not own the house yet - the realtor and the owner were wonderful enough to let us come in for 3 hours!

Ok...fast forward now to Wednesday. The realtor again - AMAZING...said she'd be there for this guy to measure at 10am. He arrived 11:30...OMG! He got all the measurements and then made an appt with my DH for 8pm. 8pm came and went - he got to our house at 8:30. He only brough a "few" samples...of course NOT what we wanted. He then made an appt for tonight...

Ok, so here it is...6:20, he was suppose to be here at 6. He just called to "ummm...make it another night" At that point DH hit his boiling level.

Needless to say...unless this guy can really WORK those numbers and show us AMAZING carpet...we're going elsewhere...

Sooo...my question is who? Who's got a great price, quality, etc. on carpet AND...does great with installation?
(We hate "walking" carpet.)


ETA - UPDATE: Sooo... He ended up making it over at 8:15pm that night - AND He brought his girlfriend??? WT?! Who goes on business to someone's house and brings their girlfriend??? Then, he gave his "best price"...take it or leave it, etc. By this time it's 9:30 and I'm not even thrilled about the carpet. DH was trying to negotiate with him and he came down a little more. Needless to say by this time I'm just wiped out - three long night waiting for this guy - enough was enough. I said, "We don't need to make a decision now, so we'll call you." He got very upset... Said we need to make a decision soon because he's going to Cancun

Fast forward to last night...we went to G Fried in Westbury do to some of the recs we rec'd on here - OMG LOVE them! LOVE the selection! They had sooo many carpets to choose from! DH & I were in Carpet heaven if there is such a thing We had the MOST AMAZING salesmen! He was patient, very knowledgable and well, he just blew us away. He never once bad mouthed competition - where the other guy couldn't say enough horrible things about HD. It was just too much.

We're having G Fried head out with measurements, then he's going to work it out so there's less waste - why pay for carpet we don't need! AND they can install right when we need it.

Thank you all for your recs! G Fried is FANTASTIC!

Message edited 3/10/2007 11:29:48 AM.

Re: Ok, so Empire Carpet bites....any reliable recommendations?

No carpet advice...but just wanted to say...welcome to the world of owning a house. This is the story of our lives!!
Contractors that don't show, waiting all day for deliveries, no-shows for estimates...ahhh the joys!

Re: Ok, so Empire Carpet bites....any reliable recommendations?

Call Karl from Bay Carpet. He will bring you samples and he's quick. We used him for our whole house and he's great. His number is 917-560-5477. He's in Sayville.

Re: Ok, so Empire Carpet bites....any reliable recommendations?

I have bought lots of carpet in my life and have never heard of such crap. Fire them.

We went to Empress Carpet on Rt 110. They were very impressive and gave us a nice price. They have been to our house 3 times for different rooms and always were on time and professional.

Lori-Fire their AZZ!

Welcome to the joys of homeownership. They won't all be that way, don't sweat it.

Re: Ok, so Empire Carpet bites....any reliable recommendations?

Ricky of Night and Day Carpet 5167914100
We just had our basement carpeted and he was great.

Re: Ok, so Empire Carpet bites....any reliable recommendations?

What are some average prices for carpeting? We just had a flood and now need to re-carpet the entire upstairs!

Re: Ok, so Empire Carpet bites....any reliable recommendations?

Main Street Carpet in Sayville - fantastic.

Re: Ok, so Empire Carpet bites....any reliable recommendations?

Thank you all so much! Time to shop carpets!

Oh...and the 50% off sale Empire is throwing...yeah, umm...just a teaser...it's only on the very low end carpets.

Re: Ok, so Empire Carpet bites....any reliable recommendations?

Mohawk Carpet on Rt 110

Re: Ok, so Empire Carpet bites....any reliable recommendations?

I don't have any suggestions on alternate carpet companies, but you should complain about the amount of time this guy made you wait and then cancelled. I've heard good things about Empire from other people, and this guy is giving them a bad name!

Re: Ok, so Empire Carpet bites....any reliable recommendations?

Re: Ok, so Empire Carpet bites....any reliable recommendations?

I didn't like Empire either. We wound up using Carpet Depot and were very happy

Re: Ok, so Empire Carpet bites....any reliable recommendations?

All Carpet on Jerico in Commack so GREAT! HAd my carpet put in 3 weeks ago and they were so wonderful and the installation guys were so professional and neat..

Re: Ok, so Empire Carpet bites....any reliable recommendations?

We had a great experience with Empire two years ago. They installed carpeting and hardwood floors for us.

Fast forward to this year when we needed new carpeting in our MBR and we had the exact same experience as you, Lori. The cancelled our appointment twice.

I'm not sure where you are moving to, but we ended up getting our carpet from Pat's in Bay Shore and they we excellent!

Re: Ok, so Empire Carpet bites....any reliable recommendations?

UGH! I would drop them like a bad habit! if this is how they're wooing you, what will the service be like when they nee dto install it?

Re: Ok, so Empire Carpet bites....any reliable recommendations?

We used Empire once and they were great but I've heard it all depends on the sales person you get.

My parents live in Queens on the boarder of Nassau and swear by G.Fried on Old Country Road in Westbury. The guys there were always willing to bargain on prices when they did more than one room and the installations were really quick and clean.

Re: Ok, so Empire Carpet bites....any reliable recommendations?

My parents always buy their carpet from Montauk Carpet in Farmingdale. They buy from the remnants a lot.

Re: Ok, so Empire Carpet bites....any reliable recommendations?

Empire is EXTREMELY expensive. We asked for a quote for laminate floors in a few rooms-10,000. We ordered the floors from lumber liquidators and paid 3,000 including install(we got an installer from the pennysaver. )

Re: Ok, so Empire Carpet bites....any reliable recommendations?

Re: Ok, so Empire Carpet bites....any reliable recommendations?

I used G Fried 5x already in our house and plan on using them again soon. I have had nothing but great experiences with them. My parents have been using them for years as well. Always prompt to deliver and measure. I used the one on old county road.

Re: Ok, so Empire Carpet bites....any reliable recommendations?

Posted by lorich

Thank you all so much! Time to shop carpets!

Oh...and the 50% off sale Empire is throwing...yeah, umm...just a teaser...it's only on the very low end carpets.

Re: Ok, so Empire Carpet bites....any reliable recommendations?

Manfredo Brothers in N Bellmore. They go all over the island , I think. They are wonderful. HTH

Re: Ok, so Empire Carpet bites....any reliable recommendations?

Wow - am I the only person who goes to home depot for carpets?

Re: Ok, so Empire Carpet bites....any reliable recommendations?

Sorry to hear this. I had a great experience with Empire. They did a nice job in my basement. I wish I had another recommendation for you.

Re: Ok, so Empire Carpet bites....any reliable recommendations? - UPDATE

ETA - UPDATE: Sooo... He ended up making it over at 8:15pm that night - AND He brought his girlfriend??? WT?! Who goes on business to someone's house and brings their girlfriend??? Then, he gave his "best price"...take it or leave it, etc. By this time it's 9:30 and I'm not even thrilled about the carpet. DH was trying to negotiate with him and he came down a little more. Needless to say by this time I'm just wiped out - three long night waiting for this guy - enough was enough. I said, "We don't need to make a decision now, so we'll call you." He got very upset... Said we need to make a decision soon because he's going to Cancun

Fast forward to last night...we went to G Fried in Westbury do to some of the recs we rec'd on here - OMG LOVE them! LOVE the selection! They had sooo many carpets to choose from! DH & I were in Carpet heaven if there is such a thing We had the MOST AMAZING salesmen! He was patient, very knowledgable and well, he just blew us away. He never once bad mouthed competition - where the other guy couldn't say enough horrible things about HD. It was just too much.

We're having G Fried head out with measurements, then he's going to work it out so there's less waste - why pay for carpet we don't need! AND they can install right when we need it.

Thank you all for your recs! G Fried is FANTASTIC!