Shutterfly email

Anyone else get it? Are these people insane? I just tipped them a new one. And this is what I'm talking about insensitive cramp.

Re: Shutterfly email

I was *just* coming on here to post this. Not a happy camper this morning .

Re: Shutterfly email

I'm really confused on how/why they sent this email out?

Re: Shutterfly email

I'm going to continue to harass them.

Re: Shutterfly email

I got it, too. I was looking for a customer service contact email to give them a piece of my mind!

Re: Shutterfly email

I got that email also. Wth

Shutterfly email

This is what I just sent them. I'm holding my breath waiting for a response. LOL

To Whom It May Concern:

I received this email this morning and am shocked that a company would find it necessary or appropriate to send such an email to someone who has never identified him or herself as a parent on your website. In fact, I have struggled with infertility for years and have recently suffered a miscarriage after spending a ridiculous sum of money on fertility treatments. Unfortunately for me, and many like me, I do not know and may never know how "amazing' it is to "bring a new life into the world."

Sending such an email blast to people who have never taken any steps to identify themselves as parents is grossly irresponsible, highly insensitive and unnecessarily hurtful. Please take this opportunity to review your procedures to ensure that such emails are not sent blindly.

Thank you for your attention to this matter,

Re: Shutterfly email

I think its a glitch. Everyone I know got it. A friend and I were just discussing this morning because we were both due last week and thought it was something we had inadvertently signed up before miscarrying, but then I found out a lot of others got it too.

Re: Shutterfly email

O M F G!!! I thought I was alone there! At first I thought they sent it to me because I recently designed birth announcements and printed with them.

Guess not.

Guess they are just assholes

Re: Shutterfly email

Re: Shutterfly email

Unreal and truly a disgusting marketing ploy.

Re: Shutterfly email

It was just what I needed on the day I got my period!

Another thing to make me cry.

Shutterfly email

What did it say? If you forward it to me I will write a nasty ass letter too

Shutterfly email

Congratulations! Welcome to Shutterfly
There's nothing more amazing than bringing a new life into the world. As a new parent you're going to find more to love, more to give and more to share - we're happy to help you every step of the way. Now its time to send thank you cards. Find one that matches your birth announcement.

Clearly it was a glitch. But a really bad one to make.

Re: Shutterfly email

Here's the body of the email:

Message edited 5/14/2014 1:03:13 PM.

Re: Shutterfly email

Shutterfly email

i got it too!

Re: Shutterfly email

They are addressing ever to tweet on twitter. I better get an email back

Shutterfly email

I'm not on twitter. What did they have to say for themselves?

Shutterfly email

I got it too! Can't wait to hear how they respond.

Re: Shutterfly email

Posted by PhyllisNJoe

Posted by MrsM0829

This is what I just sent them. I'm holding my breath waiting for a response. LOL

To Whom It May Concern:

I received this email this morning and am shocked that a company would find it necessary or appropriate to send such an email to someone who has never identified him or herself as a parent on your website. In fact, I have struggled with infertility for years and have recently suffered a miscarriage after spending a ridiculous sum of money on fertility treatments. Unfortunately for me, and many like me, I do not know and may never know how "amazing' it is to "bring a new life into the world."

Sending such an email blast to people who have never taken any steps to identify themselves as parents is grossly irresponsible, highly insensitive and unnecessarily hurtful. Please take this opportunity to review your procedures to ensure that such emails are not sent blindly.

Thank you for your attention to this matter,

Re: Shutterfly email

This is ALMOST as bad as my RE's office f*****g up email lists on Mother's Day and sending a joyous and frilly "Happy Mother's Day" email with pics of little babies to the wrong list!!! They did quickly send out an apology to say it was meant to go to the graduates but still. Not cool.

Re: Shutterfly email

Posted by 08BabySurprise

This is ALMOST as bad as my RE's office f*****g up email lists on Mother's Day and sending a joyous and frilly "Happy Mother's Day" email with pics of little babies to the wrong list!!! They did quickly send out an apology to say it was meant to go to the graduates but still. Not cool.

Shutterfly email

Saw this in an article online about the Shutterfly email:

Shutterfly wouldn’t give specifics on how they identify which of their users have new babies, and how this particular email wound up missing the mark. Did they buy or make a bad data broker list? Or did they just send this email to the wrong list? Shutterfly did release an apology. “Earlier this morning, we unintentionally sent out an e-mail in error to some of our customers. We deeply apologize for this intrusion and any offense this may have caused,” says spokesperson Nicole Stier. “The intent of the email was to target customers who have recently had a baby and may be interested in using our products to commemorate that life event. It was unintentionally sent to a larger base.”

Lame. I didn't use Shutterfly often, but I don't foresee myself ever using them again. Perhaps a retraction/apology email should have been sent to that "larger base." Idiots.

Re: Shutterfly email

Posted by 08BabySurprise

This is ALMOST as bad as my RE's office f*****g up email lists on Mother's Day and sending a joyous and frilly "Happy Mother's Day" email with pics of little babies to the wrong list!!! They did quickly send out an apology to say it was meant to go to the graduates but still. Not cool.