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Slomins heating is the absolute worst !!!

Posted By Message

ria
LIF Adolescent

Member since 7/06

664 total posts

Name:

Slomins heating is the absolute worst !!!

We have small children and we have heat in only half our home. Two bedrooms and bathrooms don't have heat. We are paying for a contract. It is Sat.they have workers that can come but they will not send them because they feel this is not an emergency being that some of the rooms have heat. They said they can be here on Tuesday. Their web site says they respond promptly LOL. I am so upset. The rooms with out heat are 50 degrees.

Message edited 11/22/2014 9:00:05 AM.

Posted 11/22/14 8:58 AM
 
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WantBabyNbr2
LIF Adolescent

Member since 8/12

676 total posts

Name:
Amy

Slomins heating is the absolute worst !!!

Great. Just signed a contract with them last night. They were going door to door.

Posted 11/22/14 9:13 AM
 

alli3131
Peanut is here!!!!!!

Member since 5/09

18388 total posts

Name:
Allison

Slomins heating is the absolute worst !!!

Call back. If you have a service contract they should be there.

Posted 11/22/14 9:48 AM
 

Mrs213
????????

Member since 2/09

18986 total posts

Name:

Slomins heating is the absolute worst !!!

My brother has a service contract with them. A few weeks ago he had to go out and diesel because they ran out of oil and for a week straight they kept telling him someone would be there "tomorrow" for the scheduled delivery...

Posted 11/22/14 10:18 AM
 

ElizaRags35
My 2 Girls

Member since 2/09

20494 total posts

Name:
Me

Slomins heating is the absolute worst !!!

We have Slomins and last night had an issue where our heat wasn't working. DH called around 6:30 and a service guy was in my house by 7:40. Quick fix and done.

ETA: Maybe because it was a Friday and not a Saturday?

Message edited 11/22/2014 12:50:03 PM.

Posted 11/22/14 12:47 PM
 

PitterPatter11
Baby Boy is Here!

Member since 5/11

7619 total posts

Name:
Momma <3

Slomins heating is the absolute worst !!!

Same thing happened to my sister last week. Call back and insist they come. She did and they were there by the end of the day.

Posted 11/22/14 1:15 PM
 

BaysideForever
LIF Adult

Member since 1/11

9976 total posts

Name:

Re: Slomins heating is the absolute worst !!!

tell them... i have small children here and we are freezing. with a contract they should be more prompt. make monday morning at least. not until tuesday. I'd complain.

Posted 11/22/14 3:16 PM
 

NervousNell
Just another chapter in life..

Member since 11/09

54921 total posts

Name:
..being a mommy and being a wife!

Re: Slomins heating is the absolute worst !!!

Call back and say you now have NO heat in any rooms ar all. Now it's an emergency.
When they get there and see you actually have heat in some rooms say...jeez it wasn't working in those other rooms when I called. Strange!!
Problem solved

Posted 11/22/14 3:32 PM
 

Paramount
Sweet!

Member since 7/12

4287 total posts

Name:

Slomins heating is the absolute worst !!!

Everyone keeps talking how good the oil price is. But this service call issue is something that comes all the time. I'm sorry you have to deal with this but I have always felt they are not a great company.

Call them back and say you have no heat period.

Posted 11/22/14 7:07 PM
 

Mrs&MrsK
i need sleep ;-)

Member since 2/14

2008 total posts

Name:
L

Slomins heating is the absolute worst !!!

i have such an issue with their service. used to have the same issues with their alarm svc. i am switching back to meenan.

Posted 11/24/14 10:10 AM
 

july4mrsO
Happy boy!

Member since 5/10

2867 total posts

Name:
Jess

Slomins heating is the absolute worst !!!

I switch back and forth between Slomins and Meenan. We had an issue last winter with Slomins where we lost heat. They came right away and took care of it so I was happy.

Posted 11/24/14 10:18 AM
 
 

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