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Seawolf
LIF Adult
Member since 3/14 1336 total posts
Name:
Scrumba
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Re: Stitch Fix.... ?
It just shipped. Everything is WAY over my price range, and there are two maxi dresses?? Isn't it almost past maxi dress season?? And they literally IGNORED my whole "request to stylist" note, which was detailed and extensive. Ughgggggg
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Posted 9/3/14 2:25 PM  |
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Long Island Weddings
Long Island's Largest Bridal Resource |
Seawolf
LIF Adult
Member since 3/14 1336 total posts
Name:
Scrumba
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Re: Stitch Fix.... ?
Had an AWFUL fix. Really looked like they just sent me whatever was laying around and $$$$$. Very summery stuff, and UGLY, and nothing like my requests, style profile or pinterest boards. Canceled future ones and sent a lengthy letter... no reply. I was a long time customer too - this was fix #13. I sort of expected them to say "give us one more chance and we'll waive your next $20 fee" but nothing. Oh well.
If you're interested, its the most recent 5 items on this board. I ended up keeping the leopard shirt (which WAS cute) even though it was overpriced b/c I didnt want to lose my fee. Pinterest Board SF
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| Posted 9/10/14 11:55 AM |
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StaceyWill
It's a girl!!!
Member since 6/10 21539 total posts
Name:
Stacey
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Re: Stitch Fix.... ?
Kitty...I really like the (2) tops. But, seriously weird that they sent so many summer things.
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| Posted 9/10/14 1:14 PM |
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Seawolf
LIF Adult
Member since 3/14 1336 total posts
Name:
Scrumba
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Re: Stitch Fix.... ?
I kept the one top, but the other one (the black/white one) was too tight on my hips - I couldn't pull it down all the way... but why would I pay FULL PRICE for a summer shirt in september!?!? Ugggg. So sad. I really enjoyed it, but I'm not a sucker! (or maybe I am... I did buy the leopard shirt... but in the letter I said, "I hope you enjoy the money, b/c its the last you'll get from me")
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| Posted 9/10/14 2:27 PM |
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jams92
Member since 1/12 6105 total posts
Name:
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Stitch Fix.... ?
I came on to post about my fix I received today and saw this thread so I decided to ask here....
Just got my second fix
In the "colors you prefer to avoid" I put navy. I received a navy blouse and a dark blue dress (they call it tael but it's very close to navy). It also asked for the type of jeans I wear and I wrote mid and low waist and full length....they sent me a pair of high wasted cropped pants (which are a navy/black pattern). Aside from that I got a necklace and a summer-ish dress. Basically I hate it all. Should I complain and see if they will send me a fix at no cost? Any advice in how to word it? I don't plan on keeping any of the items but hate the thought of losing my $20
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| Posted 9/10/14 9:44 PM |
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jams92
Member since 1/12 6105 total posts
Name:
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Stitch Fix.... ?
Double post
Message edited 9/10/2014 9:45:28 PM.
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| Posted 9/10/14 9:44 PM |
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Seawolf
LIF Adult
Member since 3/14 1336 total posts
Name:
Scrumba
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Re: Stitch Fix.... ?
Can't hurt to try but as I mentioned they didn't even extend me the courtesy of a reply to mine.
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| Posted 9/10/14 11:28 PM |
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ThePinkGoose
In Your Hands
Member since 8/08 4706 total posts
Name:
Nunya
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Stitch Fix.... ?
Hi! Sorry, im a little late here but I would write exactly what you wrote here. Also, do you have the same stylist all the time? They kept switching mine and I went OFF on them!! I have the same girl now (Laura) and she is starting to really get to know me. I've noticed that they pay a lot more attention to my Pinterest page so make sure to pin a lot of items that you like (in general, not just stitchfix clothes) so they can see your style and be specific in your note (for instance, I put that I like to wear leggings and long shirts so they sent me two longer sweaters, etc.). It takes a few times to get the right stylist but definitely keep making comments that you want the same girl when you do find the right one. My last fix was AWESOME! I was so happy and im certain it's only because of continually having LAURA instead of relying on their style system.
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| Posted 9/11/14 3:15 PM |
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Seawolf
LIF Adult
Member since 3/14 1336 total posts
Name:
Scrumba
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Re: Stitch Fix.... ?
I wrote to them and got no response until I called them out on their FB wall!! Now, allegedly, they're looking into it 
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| Posted 9/11/14 3:22 PM |
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Seawolf
LIF Adult
Member since 3/14 1336 total posts
Name:
Scrumba
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Re: Stitch Fix.... ?
Update:
They refunded my previous styling fee and admitted it was off the mark AND they've credited me for a future styling fee so that I can give them one more chance at no cost to me. I'll do it, b/c its free so why not? Also, I think its good customer service skills that they've done this. AND the girl who messaged me said she'd style me herself, and will pay special attention to my requests and my pinterest. Fingers crossed!
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| Posted 9/11/14 5:53 PM |
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StaceyWill
It's a girl!!!
Member since 6/10 21539 total posts
Name:
Stacey
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Re: Stitch Fix.... ?
Posted by KittyShops
Update:
They refunded my previous styling fee and admitted it was off the mark AND they've credited me for a future styling fee so that I can give them one more chance at no cost to me. I'll do it, b/c its free so why not? Also, I think its good customer service skills that they've done this. AND the girl who messaged me said she'd style me herself, and will pay special attention to my requests and my pinterest. Fingers crossed!
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| Posted 9/11/14 6:01 PM |
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ThePinkGoose
In Your Hands
Member since 8/08 4706 total posts
Name:
Nunya
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Re: Stitch Fix.... ?
Posted by KittyShops
Update:
They refunded my previous styling fee and admitted it was off the mark AND they've credited me for a future styling fee so that I can give them one more chance at no cost to me. I'll do it, b/c its free so why not? Also, I think its good customer service skills that they've done this. AND the girl who messaged me said she'd style me herself, and will pay special attention to my requests and my pinterest. Fingers crossed!
That is awesome!!!!!!
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| Posted 9/12/14 10:15 AM |
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Loveme
LIF Adult
Member since 6/11 3170 total posts
Name:
Me
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Re: Stitch Fix.... ?
Posted by KittyShops
Update:
They refunded my previous styling fee and admitted it was off the mark AND they've credited me for a future styling fee so that I can give them one more chance at no cost to me. I'll do it, b/c its free so why not? Also, I think its good customer service skills that they've done this. AND the girl who messaged me said she'd style me herself, and will pay special attention to my requests and my pinterest. Fingers crossed!
That's awesome!!
Jams, it doesn't hurt to write them. I did but at first they wouldn't do anything until I flat out told them that they should refund my styling fee. They only refunded me 10 bucks, but after this fix they are losing me as a customer for sure.
So I'm getting my fix on Monday. I specifically told them I want a military style jacket and a long cardigan. So they sent me both , but also a very summery looking tank top and a dress  .
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| Posted 9/13/14 8:05 AM |
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