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Ang-Rich
Beyond Compare
Member since 5/05 17988 total posts
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We set the home alarm for the first time....
and the darn thing went off at 3am   Something in the basement set the motion detector off. So DH goes to check and comes back to assure me that no one is in the basement....great...now that means SOMETHING is in the basement.
Any recommendations on who I can call for a suspected something in my basement?
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Posted 12/11/06 9:05 AM  |
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LIMOMx2
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Member since 5/05 24989 total posts
Name:
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Re: We set the home alarm for the first time....
Why are your motion detectors on when it is on stay?
Our motion detectors only are on when we leave the house?
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| Posted 12/11/06 9:09 AM |
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Tah-wee-ZAH
Kisses
Member since 5/05 15952 total posts
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Re: We set the home alarm for the first time....
Could it have been a power surge or are you sure it was tripped by the motion detector?
We have Slomins and they said it takes a 60lb creature to set off the motion detector that's why it's ok for cats but not all dogs.
We had it go off twice in the middle of the night and both times it was power surges.
Could you call LIPA and see if there was a surge in your area? Wouldn't want you to have to unnecessarily wait around for the alarm company.
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| Posted 12/11/06 9:11 AM |
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Ang-Rich
Beyond Compare
Member since 5/05 17988 total posts
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Re: We set the home alarm for the first time....
OMG - Didn't even think of that!!! When we jumped up (which was really bad for me to do) the panel said the problem was in the zone in the basement...is it possible that a power surge could have just made that one zone go off?
Since it's just the two of us...we only bypass the motion detector in our bedroom...all others stay on at night when we are sleeping...just in case. I thought that was a normal thing to do. 
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| Posted 12/11/06 9:16 AM |
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skew
LIF Adult
Member since 5/05 6794 total posts
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Re: We set the home alarm for the first time....
Posted by 5ofClubs
Why are your motion detectors on when it is on stay?
Our motion detectors only are on when we leave the house?
i only turn them on when i am away or the dog is out w/ me. can't leave them on when the dog is roaming around. if i didn't have i dog, i would still only activate the MD when i was not at home.
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| Posted 12/11/06 9:49 AM |
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Diana1215
Living on a prayer!!!
Member since 10/05 29450 total posts
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Diana
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Re: We set the home alarm for the first time....
We had such issues when we first got our alarm put in - that DH was going to strangle me. It would go off in the middle of the night - almost every night. We got slomins back in - I can't remember what it was now - but they fixed it.
ETA: Ang - do you have Cablevision as your phone service? Because when Cablevision does tests that sets off the alarm.
Message edited 12/11/2006 9:56:31 AM.
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| Posted 12/11/06 9:55 AM |
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Ang-Rich
Beyond Compare
Member since 5/05 17988 total posts
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Re: We set the home alarm for the first time....
Posted by Diana1215
Ang - do you have Cablevision as your phone service? Because when Cablevision does tests that sets off the alarm.
Yes - we have the Optimum package! OMG - Now you are making me feel so much better...I guess it was something electrical that triggered it.
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| Posted 12/11/06 10:01 AM |
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Diana1215
Living on a prayer!!!
Member since 10/05 29450 total posts
Name:
Diana
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Re: We set the home alarm for the first time....
Posted by Ang-Rich
Posted by Diana1215
Ang - do you have Cablevision as your phone service? Because when Cablevision does tests that sets off the alarm.
Yes - we have the Optimum package! OMG - Now you are making me feel so much better...I guess it was something electrical that triggered it.
That's probably what it was. I will FM you.
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| Posted 12/11/06 10:02 AM |
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Faithx2
All good things in 2016!!
Member since 8/05 20181 total posts
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Re: We set the home alarm for the first time....
Posted by Ang-Rich
Posted by Diana1215
Ang - do you have Cablevision as your phone service? Because when Cablevision does tests that sets off the alarm.
Yes - we have the Optimum package! OMG - Now you are making me feel so much better...I guess it was something electrical that triggered it.
Thank You for postin this. Ours has been going off in the middle of the night. I didn't even think of Optimum!!
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| Posted 12/11/06 10:34 AM |
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jrbaby
LIF Adult
Member since 11/05 1204 total posts
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Re: We set the home alarm for the first time....
We've had the same issue with Optimum. It seems to happen every couple of months at 1:00 in the morning and it still scares the crap out of me!
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| Posted 12/11/06 12:00 PM |
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jerome8283
LIF Adolescent
Member since 5/06 633 total posts
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Re: We set the home alarm for the first time....
Posted by 5ofClubs
Why are your motion detectors on when it is on stay?
Our motion detectors only are on when we leave the house?
I agree. The motion detectors should not be on while your in the house. Only the windows and doors should be armed. An intruder must come through a window or door first and this will sound the alarm.
I know this doesn't solve your problem but if the alarm does not sound while your away from the house it may be optimum at night as meantioned, I doubt it though. I have optimum and I've had an alarm for years and this never happened to me. At night I set my alarm to "STAY" mode which arms all entry points.
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| Posted 12/11/06 12:59 PM |
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Ang-Rich
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Re: We set the home alarm for the first time....
Posted by jerome8283
I agree. The motion detectors should not be on while your in the house. Only the windows and doors should be armed. An intruder must come through a window or door first and this will sound the alarm.
Okay...unfortuantely I cannot afford to have every window wired. I don't think it's a bad idea to have the MD on in the basement (which no one goes into) at night. Therefore....if an intruder comes in through my basement and starts cutting wires...how would the alarm help me at that point? Whereas the MD would have hopefully caught the person. We don't have animals and there are no other people moving around at night. It's the only one that's on anyway - it's programmed with the interior function.
Message edited 12/11/2006 2:19:44 PM.
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| Posted 12/11/06 2:16 PM |
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jerome8283
LIF Adolescent
Member since 5/06 633 total posts
Name:
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Re: We set the home alarm for the first time....
Posted by Ang-Rich
Posted by jerome8283
I agree. The motion detectors should not be on while your in the house. Only the windows and doors should be armed. An intruder must come through a window or door first and this will sound the alarm.
Okay...unfortuantely I cannot afford to have every window wired. I don't think it's a bad idea to have the MD on in the basement (which no one goes into) at night. Therefore....if an intruder comes in through my basement and starts cutting wires...how would the alarm help me at that point? Whereas the MD would have hopefully caught the person. We don't have animals and there are no other people moving around at night. It's the only one that's on anyway - it's programmed with the interior function.
Ok I see. I assumed all windows and doors were wired.
You don't have animals or people moving around at night that you know of. 
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| Posted 12/11/06 3:34 PM |
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LIMOMx2
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Member since 5/05 24989 total posts
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Re: We set the home alarm for the first time....
They can't cut the wires for the alarms on the windows. They are inside not out.
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| Posted 12/11/06 3:38 PM |
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Ang-Rich
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Re: We set the home alarm for the first time....
Posted by jerome8283
You don't have animals or people moving around at night that you know of.
That's true...I am so hoping it's an electrical thing. 
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| Posted 12/11/06 4:12 PM |
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Ang-Rich
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Member since 5/05 17988 total posts
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Re: We set the home alarm for the first time....
Posted by 5ofClubs
They can't cut the wires for the alarms on the windows. They are inside not out.
I think that we are having two different conversations. I wasn't talking about cutting the wires on the windows because as I said we don't have an alarm on the windows. As I said, we keep the MD on down there so that if someone were to break through the window (that is not alarmed) and then proceed to cut wires they might not necessarily be detected until too late (hance why the md is on).
I understand that for you it works to not have them on...and just like that is right for your situation...it's right for my situation to have it on.
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| Posted 12/11/06 4:19 PM |
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jerome8283
LIF Adolescent
Member since 5/06 633 total posts
Name:
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Re: We set the home alarm for the first time....
Posted by Ang-Rich
Posted by jerome8283
You don't have animals or people moving around at night that you know of.
That's true...I am so hoping it's an electrical thing.
We all do! Keep us informed since others had the same problem.
Good Luck!
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| Posted 12/11/06 4:43 PM |
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dooodles
When you wish upon a star
Member since 5/05 11997 total posts
Name:
Because 2 people fell in love
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Re: We set the home alarm for the first time....
I told you Chris wasn't coming home with me! He stayed for the cookies! Sorry he set the alarm off 
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| Posted 12/11/06 9:31 PM |
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DKF1016
"I got the Sugar" ..:)
Member since 5/05 1252 total posts
Name:
Gonnacatchapeacock
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Re: We set the home alarm for the first time....
Ang,
The same thing happened to us in the middle of the night. We jumped out of bed and DH grabbed a baseball bat...lol....it turns out that Optimum was having an update and they disconnected our phone lines temporariliy - at 1:30am. So, what we had a technician do was disable the alarm if there is a power surger or if the phone gets disconnected. It will blast if a window or door actually opens. If there is a power outage the panel will just have a blinking code that tells you it Happened.
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| Posted 12/11/06 11:54 PM |
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meganNbobby
Our Family is Complete
Member since 5/05 2774 total posts
Name:
Megan
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Re: We set the home alarm for the first time....
if you have cablevision phone service... they reset their system during the night... and it will make your alarm go off... scaring the crap out of you...
we went through a year of this before we called cablevision... they can change something and fix it so it doesnt happen
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| Posted 12/12/06 8:19 AM |
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LIMOMx2
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Member since 5/05 24989 total posts
Name:
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Re: We set the home alarm for the first time....
Posted by Ang-Rich
Posted by 5ofClubs
They can't cut the wires for the alarms on the windows. They are inside not out.
I think that we are having two different conversations. I wasn't talking about cutting the wires on the windows because as I said we don't have an alarm on the windows. As I said, we nkeep the MD on down there so that if someone were to break through the window (that is not alarmed) and then proceed to cut wires they might not necessarily be detected until too late (hance why the md is on).
I understand that for you it works to not have them on...and just like that is right for your situation...it's right for my situation to have it on.
Nope same conversation.
I know you don't have the window wires but in one of your posts you had said that it was too much money to have them on all the windows and that they could cut the wires anyway. That is why you use the motion sensors.
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| Posted 12/12/06 8:27 AM |
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Ang-Rich
Beyond Compare
Member since 5/05 17988 total posts
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Re: We set the home alarm for the first time....
Clearly there is a mis-communication and I'm taking that off the boards.
Thanks everyone for your help...when DH got home yesterday the same code was on the panel...he looked it up and it is in fact a power surge that is causing it so we have to call Slomins.
Message edited 12/12/2006 8:38:55 AM.
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| Posted 12/12/06 8:33 AM |
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