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Why is Dr. Hanauer's office phone always busy?

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Diana1215
Living on a prayer!!!

Member since 10/05

29450 total posts

Name:
Diana

Why is Dr. Hanauer's office phone always busy?

How many lines do they have??? It is crazy that I have been calling nonstop for 20 mins and all I get is a busy signal.

I am trying to see if my glucose results came back yet.

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Posted 3/5/07 5:19 PM
 
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trnity44
I hope you stay beautiful baby

Member since 5/05

8356 total posts

Name:
Liz

Re: Why is Dr. Hanauer's office phone always busy?

I noticed that too! Sometimes its busy for an hour!

Posted 3/5/07 5:19 PM
 

MsMBV
:P

Member since 5/05

28602 total posts

Name:
Me

Re: Why is Dr. Hanauer's office phone always busy?

It has been a lot worse lately Chat Icon

Posted 3/5/07 5:21 PM
 

dawnie
Barb-Never removing this pic!

Member since 11/05

3932 total posts

Name:

Re: Why is Dr. Hanauer's office phone always busy?

There is something up with the phones in that area. It happens at my pediatrician's office too and they are near Winthrop.

Posted 3/5/07 5:22 PM
 

Diana1215
Living on a prayer!!!

Member since 10/05

29450 total posts

Name:
Diana

Re: Why is Dr. Hanauer's office phone always busy?

It is so frustrating! I am practically stalking them now!

Posted 3/5/07 5:23 PM
 

Diana1215
Living on a prayer!!!

Member since 10/05

29450 total posts

Name:
Diana

Re: Why is Dr. Hanauer's office phone always busy?

YEah!!! It's ringing!

Posted 3/5/07 5:23 PM
 

dawnie
Barb-Never removing this pic!

Member since 11/05

3932 total posts

Name:

Re: Why is Dr. Hanauer's office phone always busy?

Posted by Diana1215

YEah!!! It's ringing!



Can you ask them if they are aware of the problem?

Posted 3/5/07 5:28 PM
 

Diana1215
Living on a prayer!!!

Member since 10/05

29450 total posts

Name:
Diana

Re: Why is Dr. Hanauer's office phone always busy?

UGH - they don't have my friggin results back yet! So annoying! They said this lab that I went to is very slow.

Posted 3/5/07 5:29 PM
 

Rycois
Blessed with 2blue/2pink

Member since 12/05

13341 total posts

Name:
J

Re: Why is Dr. Hanauer's office phone always busy?

I call the other line to get through (516) 742-9641

Posted 3/5/07 5:31 PM
 

dm24angel
Happiness

Member since 5/05

34581 total posts

Name:
Donna

Re: Why is Dr. Hanauer's office phone always busy?

I asked them the other day and she told me they dont have very many lines coming in and so if two calls are on hold, its busy.

I asked if they thoguht of getting more lines and the lady looked at me like I had 14 heads, so I will take that as a no.

But It scared me cause what if its an Emergency.

It has taken me 30 minutes to get through sometimes.

Posted 3/5/07 10:31 PM
 

Diana1215
Living on a prayer!!!

Member since 10/05

29450 total posts

Name:
Diana

Re: Why is Dr. Hanauer's office phone always busy?

Posted by dm24angel

I asked them the other day and she told me they dont have very many lines coming in and so if two calls are on hold, its busy.

I asked if they thoguht of getting more lines and the lady looked at me like I had 14 heads, so I will take that as a no.

But It scared me cause what if its an Emergency.

It has taken me 30 minutes to get through sometimes.




That is ridiculous! I can just see us now - water breaks - and we have to sit here waiting for the busy signal to let up! Chat Icon Chat Icon

Posted 3/5/07 10:32 PM
 

smdl
I love Gary too..on a plate!

Member since 5/06

32461 total posts

Name:
me

Re: Why is Dr. Hanauer's office phone always busy?

Posted by Diana1215

Posted by dm24angel

I asked them the other day and she told me they dont have very many lines coming in and so if two calls are on hold, its busy.

I asked if they thoguht of getting more lines and the lady looked at me like I had 14 heads, so I will take that as a no.

But It scared me cause what if its an Emergency.

It has taken me 30 minutes to get through sometimes.




That is ridiculous! I can just see us now - water breaks - and we have to sit here waiting for the busy signal to let up! Chat Icon Chat Icon



I have noticed too but if my water break girl... I am calling 911 and call her on my way to the hospital.

Posted 3/6/07 8:03 AM
 

dawnie
Barb-Never removing this pic!

Member since 11/05

3932 total posts

Name:

Re: Why is Dr. Hanauer's office phone always busy?

If you water breaks you can just go to the hospital and then they will get in contact with her.
They will send you to the hospital anyway.

I think they should think about adding another phone line though!

Message edited 3/6/2007 10:20:25 AM.

Posted 3/6/07 8:25 AM
 

Disneygirl
Disney cruise bound!

Member since 5/05

8126 total posts

Name:
D

Re: Why is Dr. Hanauer's office phone always busy?

I'm glad I saw this thread I was just calling this morning to make an appt and wondered what the heck is going on. I managed to get through in about 15minutes though. It sounds like an improvement compared to the rest of you guys Chat Icon

Posted 3/6/07 10:17 AM
 
 

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