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LIBOUND
Texting king
Member since 10/05 5289 total posts
Name:
Suzy
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WWYD if cleaning lady broke something..
Our cleaning lady broke a frame (it fell when she was cleaning) and it shattered.
She left a note telling me what happend and said that she'd be by the next day with a replacement as she saw an identical one. She also said that if I wanted, I could just take the money I paid for the frame from what we pay her and just give her the balance. She left the envelope we leave her untouched and also never called or came by with a replacement frame.
Should I just take the $ and leave her the balance, or would you take a replacement. It was a cheap $20 from from Kohl's, not a pricey one or anything like that.
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Posted 4/13/09 9:59 AM  |
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Long Island Weddings
Long Island's Largest Bridal Resource |
MissRadiant
Happily Ever After
Member since 9/08 2534 total posts
Name:
N
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Re: WWYD if cleaning lady broke something..
If she has been cleaning for you for a while, I would not deduct the money from her. Mistakes happen and I am sure she feels horrible.
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| Posted 4/13/09 10:02 AM |
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jerseypanda
Life is good.
Member since 1/07 9164 total posts
Name:
Amanda
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Re: WWYD if cleaning lady broke something..
Posted by MissRadiant
If she has been cleaning for you for a while, I would not deduct the money from her. Mistakes happen and I am sure she feels horrible.
ITA. I would not deduct any $ from her if I were in that situation for that or require her to buy me a replacement. Accidents happen.
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| Posted 4/13/09 10:08 AM |
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lakadema
LIF Adult
Member since 5/08 1180 total posts
Name:
Danielle
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Re: WWYD if cleaning lady broke something..
People break things. I wouldn't care, nor would I take money from her.
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| Posted 4/13/09 10:09 AM |
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Blu-ize
Plan B is Now Plan A
Member since 7/05 32475 total posts
Name:
Susan
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Re: WWYD if cleaning lady broke something..
I wouldn't take anything from her. It could have easily have happened while you cleaned too.
As the PP said, mistakes happen.
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| Posted 4/13/09 10:09 AM |
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CrankyPants
I'm cranky
Member since 7/06 18178 total posts
Name:
Mama Cranky
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Re: WWYD if cleaning lady broke something..
Posted by MissRadiant
If she has been cleaning for you for a while, I would not deduct the money from her. Mistakes happen and I am sure she feels horrible.
Same here
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| Posted 4/13/09 10:13 AM |
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Porrruss
Nya nya nya
Member since 5/05 11618 total posts
Name:
Amy
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Re: WWYD if cleaning lady broke something..
Posted by MissRadiant
If she has been cleaning for you for a while, I would not deduct the money from her. Mistakes happen and I am sure she feels horrible.
ITA- especially considering it wasn't an expensive frame.
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| Posted 4/13/09 10:22 AM |
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nrthshgrl
It goes fast. Pay attention.
Member since 7/05 57538 total posts
Name:
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Re: WWYD if cleaning lady broke something..
I would tell her that I truly appreciated her letting me know & then tell her that there is no need to deduct money or replace the frame.
I woudn't say "it's ok, I'll take care of it" becaues it's not ok that she did it. The fact that she told you is great. I know many, many cleaning ladies/services that don't tell you anything.
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| Posted 4/13/09 10:23 AM |
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GoldenRod
10 years on LIF!
Member since 11/06 26792 total posts
Name:
Shawn
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Re: WWYD if cleaning lady broke something..
ITA, especially since she was so up-front about it. If she tried to hide it somehow, and you just happened to find out, then I might charge her, but it was an accident, and she told you about it immediately, and was willing to make amends. I would let it go.... 
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| Posted 4/13/09 10:23 AM |
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MsMBV
:P
Member since 5/05 28602 total posts
Name:
Me
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Re: WWYD if cleaning lady broke something..
Posted by nrthshgrl
I would tell her that I truly appreciated her letting me know & then tell her that there is no need to deduct money or replace the frame.
I woudn't say "it's ok, I'll take care of it" becaues it's not ok that she did it. The fact that she told you is great. I know many, many cleaning ladies/services that don't tell you anything.
ITA.
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| Posted 4/13/09 10:29 AM |
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LIBOUND
Texting king
Member since 10/05 5289 total posts
Name:
Suzy
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Re: WWYD if cleaning lady broke something..
Posted by CrankyPants
Posted by MissRadiant
If she has been cleaning for you for a while, I would not deduct the money from her. Mistakes happen and I am sure she feels horrible.
Same here
Believe me, as far as I'm concerned, it happened, it was an accident and it's over. But DH...that's another story.
I have her envelope with me and will personally drop it off after work. She's been with us for over a year now and is the nicest person ever. I wouldn't have charged her for anything, but like I said, I told dh "I'll post the queston on LIF and you WILL SEE that I'm in the majority on this"
Can't wait to print this for him.
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| Posted 4/13/09 10:32 AM |
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BriBri2u
L'amore vince sempre
Member since 5/05 9320 total posts
Name:
Mrs. B
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Re: WWYD if cleaning lady broke something..
Posted by Porrruss
Posted by MissRadiant
If she has been cleaning for you for a while, I would not deduct the money from her. Mistakes happen and I am sure she feels horrible.
ITA- especially considering it wasn't an expensive frame.
I agree...thats why its called an accident. She didn't break the frame on purpose.
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| Posted 4/13/09 10:39 AM |
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kimbalina
Bring on the glitter and bows!
Member since 6/08 15158 total posts
Name:
Kim
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Re: WWYD if cleaning lady broke something..
Posted by nrthshgrl
I would tell her that I truly appreciated her letting me know & then tell her that there is no need to deduct money or replace the frame.
I woudn't say "it's ok, I'll take care of it" becaues it's not ok that she did it. The fact that she told you is great. I know many, many cleaning ladies/services that don't tell you anything.
ITA
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| Posted 4/13/09 11:02 AM |
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JennyPenny
?
Member since 1/08 12702 total posts
Name:
Jen
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Re: WWYD if cleaning lady broke something..
If it was really expensive, maybe I would accept a replacement.
It was an accident, it happens. I agree with the PP who say they would NOT deduct money from her pay.
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| Posted 4/13/09 11:06 AM |
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Diana712
RIP my beloved Brother Richard
Member since 5/07 6710 total posts
Name:
Diana
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Re: WWYD if cleaning lady broke something..
This has happened to me but I always look at it as if she didnt break something I would if i was cleaning the house myself.. I love my cleaning girl so much and I could never charge her for breaking something.. But I have to say my DH would be acting the same way as yours.. So when something breaks (like the Beehtovan statue that I glued back together horribley and he saw it  ) I just said I did it.. 
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| Posted 4/13/09 11:10 AM |
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Chai77
Brighter days ahead
Member since 4/07 7364 total posts
Name:
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Re: WWYD if cleaning lady broke something..
I would not take any money or a replacement from her. She sounds like a good and honest person. My mom's cleaning lady has broken so many things and doesn't even tell my mom, let alone offer to replace it.
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| Posted 4/13/09 11:11 AM |
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LIBOUND
Texting king
Member since 10/05 5289 total posts
Name:
Suzy
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Re: WWYD if cleaning lady broke something..
Posted by Chai77
My mom's cleaning lady has broken so many things and doesn't even tell my mom, let alone offer to replace it.
See that would pizz me off. She's great and like I said, I won't be deducting or asking her to replace anything.
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| Posted 4/13/09 11:15 AM |
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PattyK
Lovin my hubby!
Member since 10/07 2901 total posts
Name:
Patricia
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Re: WWYD if cleaning lady broke something..
Posted by nrthshgrl
I would tell her that I truly appreciated her letting me know & then tell her that there is no need to deduct money or replace the frame.
I woudn't say "it's ok, I'll take care of it" becaues it's not ok that she did it. The fact that she told you is great. I know many, many cleaning ladies/services that don't tell you anything.
Same here, it is hard to find a cleaning lady that you can trust.
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| Posted 4/13/09 11:30 AM |
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KartveliT
...
Member since 1/08 8363 total posts
Name:
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Re: WWYD if cleaning lady broke something..
I would not take money or ask for replacement(even if she has not been cleaning for you for a long time). especially if it's not something expensive . I would tell her not to worry about it and forget about it. Accidents happen.
and it sounds like she is a very honest person .
Message edited 4/13/2009 11:42:53 AM.
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| Posted 4/13/09 11:42 AM |
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RadioLau
LIF Adult
Member since 4/07 2179 total posts
Name:
Laura
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Re: WWYD if cleaning lady broke something..
Posted by MissRadiant
If she has been cleaning for you for a while, I would not deduct the money from her. Mistakes happen and I am sure she feels horrible.
agreed
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| Posted 4/13/09 11:47 AM |
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Kara
Now Zagat Rated!
Member since 3/07 13217 total posts
Name:
They call me "Tater Salad"
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Re: WWYD if cleaning lady broke something..
Posted by jerseypanda
Posted by MissRadiant
If she has been cleaning for you for a while, I would not deduct the money from her. Mistakes happen and I am sure she feels horrible.
ITA. I would not deduct any $ from her if I were in that situation for that or require her to buy me a replacement. Accidents happen.
I completely agree. In this instance, I wouldn't take any money from her. Accidents happen. She was honest about it and you say it was a cheap, $20 frame. I'd thank her for her honesty and give her the usual amount of pay.
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| Posted 4/13/09 11:54 AM |
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jellybean78
:)
Member since 8/06 13103 total posts
Name:
Mommy
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Re: WWYD if cleaning lady broke something..
Posted by tatuka
I would not take money or ask for replacement(even if she has not been cleaning for you for a long time). especially if it's not something expensive . I would tell her not to worry about it and forget about it. Accidents happen.
and it sounds like she is a very honest person .
ITA.
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| Posted 4/13/09 12:02 PM |
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nferrandi
too excited for words
Member since 10/05 18538 total posts
Name:
Nicole
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Re: WWYD if cleaning lady broke something..
Posted by jacquig
Posted by tatuka
I would not take money or ask for replacement(even if she has not been cleaning for you for a long time). especially if it's not something expensive . I would tell her not to worry about it and forget about it. Accidents happen.
and it sounds like she is a very honest person .
ITA.
I agree.
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| Posted 4/13/09 12:17 PM |
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JP826
=)
Member since 9/06 10903 total posts
Name:
Me!! All about ME!
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Re: WWYD if cleaning lady broke something..
Posted by MissRadiant
If she has been cleaning for you for a while, I would not deduct the money from her. Mistakes happen and I am sure she feels horrible.
I completely agree.
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| Posted 4/13/09 12:27 PM |
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CallaLily
Thank you, Saint Gerard!
Member since 10/07 4937 total posts
Name:
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Re: WWYD if cleaning lady broke something..
Since it was not expensive or important in any other way, and since she did the right thing and offered to pay for it or replace it, I would tell her not to worry about it. It was just an accident and I'm sure she will appreciate you being understanding.
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| Posted 4/13/09 12:30 PM |
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