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TV or service issue?

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chilltocam
LIF Adult

Member since 11/11

9141 total posts

Name:

TV or service issue?

A couple of days ago, I started having a sound issue on one of my TVs. The sound will cut out intermittently, for a few seconds at a time - but only on some channels (seems to be some cable channels - TLC, Showtime, Nick - not regular network channels). This is not happening on any of my other TVs. Anyone know how I can tell if it's a TV issue or a FIOS issue?

Message edited 9/28/2020 9:09:18 AM.

Posted 9/28/20 9:08 AM
 
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NervousNell
Just another chapter in life..

Member since 11/09

54921 total posts

Name:
..being a mommy and being a wife!

Re: TV or service issue?

Have you tried reseting the box?

Do you have another TV you can test the box on?
If it happens on a second TV then it's the box.


Posted 9/28/20 9:35 AM
 

lmcmcl
LIF Toddler

Member since 2/15

484 total posts

Name:

TV or service issue?

I get this on Optimum and I need to reset the box.

Posted 9/28/20 10:13 AM
 

Mill188
LIF Adult

Member since 3/09

3073 total posts

Name:

Re: TV or service issue?

We had this issue in the beginning of the summer with FIOS. I kept calling and they kept telling me to reset the box. It would work for a day or two and then happen again. They finally agreed to send me a replacement box. It hasn't happened since.

Message edited 9/28/2020 10:46:07 AM.

Posted 9/28/20 10:45 AM
 
 

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