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So freaking mad re: nursery letters!! *Update

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gporka23
:)

Member since 11/08

3783 total posts

Name:
:)

So freaking mad re: nursery letters!! *Update

I am so upset right now I could cry..

I ordered letters for the nursery on Etsy in August... at the time I was only supposed to pay a deposit but the woman billed me for the full amount. I asked her about this and she said it was a mistake.. but if I wanted I could pay the full amount.. so I did.. figuring WHY NOT.. why have to worry about paying it later.

October is here and I still don't have my letters so I go on to Etsy and find out that she closed and filed for bankrupcy!!!!! Looks like I am out $80 and don't have letters for his room Chat Icon

Does anyone know if there is anyway I can get my money back through Etsy? Can anyone suggest another place for nursery letters (if I decide to even order more) Chat Icon Chat Icon Chat Icon Its been such a bad day

Message edited 10/9/2010 1:33:37 AM.

Posted 10/8/10 2:37 PM
 
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BFPFORME
LIF Zygote

Member since 9/10

36 total posts

Name:

Re: So freaking mad re: nursery letters!!

did you use a credit card? You can have them do a charge back - just explain that you never got what you ordered and they will do a chargeback and open an investigation.

Posted 10/8/10 2:41 PM
 

SKPtzu
Oh boys

Member since 6/08

1388 total posts

Name:
SKPtzu

Re: So freaking mad re: nursery letters!!

Did you pay through Paypal? I'd contact them first because they offer buyer protection.

Posted 10/8/10 2:42 PM
 

gporka23
:)

Member since 11/08

3783 total posts

Name:
:)

Re: So freaking mad re: nursery letters!!

Posted by SKPtzu

Did you pay through Paypal? I'd contact them first because they offer buyer protection.



I did pay through pay pal. I will call them now.

ETA: Its been more than 45 days I don't know if I can do anything about this now.

Message edited 10/8/2010 2:46:29 PM.

Posted 10/8/10 2:43 PM
 

MrsRitaB
Love of my life! <3

Member since 4/10

4669 total posts

Name:
Ri

Re: So freaking mad re: nursery letters!!

definately file a dispute with paypal - you will get your money back

Posted 10/8/10 2:49 PM
 

gporka23
:)

Member since 11/08

3783 total posts

Name:
:)

Re: So freaking mad re: nursery letters!!

Posted by MrsRitaB

definately file a dispute with paypal - you will get your money back



Its not allowing me to since i paid in August

Posted 10/8/10 2:53 PM
 

MrsRitaB
Love of my life! <3

Member since 4/10

4669 total posts

Name:
Ri

Re: So freaking mad re: nursery letters!!

Posted by gporka23

Posted by MrsRitaB

definately file a dispute with paypal - you will get your money back



Its not allowing me to since i paid in August



i would call them - thats rediculous that they put a time limit on that

Posted 10/8/10 2:55 PM
 

PrettyPeonies
GAW my baby boy <3

Member since 8/10

3874 total posts

Name:
Pino

Re: So freaking mad re: nursery letters!!

ugh I am so sorry that is such a horrid thing for someone to do!!!! I would def go through your CC now if pay pal cant help you!

Posted 10/8/10 2:59 PM
 

MarisaK
HELLO Manolo !!

Member since 5/06

14562 total posts

Name:
Marisa

Re: So freaking mad re: nursery letters!!

Ouch -
I think this might just be one of those live and learn things .....

August was a long time ago

Posted 10/8/10 2:59 PM
 

gporka23
:)

Member since 11/08

3783 total posts

Name:
:)

Re: So freaking mad re: nursery letters!!

Posted by MrsJFG

ugh I am so sorry that is such a horrid thing for someone to do!!!! I would def go through your CC now if pay pal cant help you!



Paid with my debit card..called my bank and they said there is nothing they can do.

I am just really upset with the way it all went down, I think she scammed me from the start and I am just upset with myself... and as silly as this sounds I designed the whole room around the design of these stupid letters. UGH

I just want to get new ones and don't know where to look. I don't trust Etsy anymore

Posted 10/8/10 3:01 PM
 

BFPFORME
LIF Zygote

Member since 9/10

36 total posts

Name:

Re: So freaking mad re: nursery letters!!

if you used a credit card through paypal - you can still do a chargeback through the credit card company

most credit card companies will go back up to 6 months

Message edited 10/8/2010 3:02:49 PM.

Posted 10/8/10 3:01 PM
 

drwifettc
LIF Adult

Member since 6/10

2348 total posts

Name:

Re: So freaking mad re: nursery letters!!

Ugh, I am so angry for you. Did you try to call paypal and let them know? Maybe there is a way around the time limit because of the situation.


Message edited 10/8/2010 3:17:36 PM.

Posted 10/8/10 3:17 PM
 

gporka23
:)

Member since 11/08

3783 total posts

Name:
:)

Re: So freaking mad re: nursery letters!!

I called Paypal & they couldnt do anything because it was more than 45 days.. I called my bank since I used my debit card and they said they couldn't do anything, but I just called back and spoke with someone in the claims department and they filed a dispute for me.

Message edited 10/8/2010 3:18:49 PM.

Posted 10/8/10 3:18 PM
 

longford73
Welcome to the world Baby Boy!

Member since 8/06

3127 total posts

Name:

Re: So freaking mad re: nursery letters!!

So sorryChat Icon

I ordered pics for my DD on this site:
Farmhouse Five

Very inexpensive IMO. I framed the pieces myself. I love the way they came out.

HTH

Posted 10/8/10 3:28 PM
 

BFPFORME
LIF Zygote

Member since 9/10

36 total posts

Name:

Re: So freaking mad re: nursery letters!!

did you contact Etsy also to file a complaint?

I had a similar problem through ebay and ebay actually gave me my money back - they didnt want to loose me as an ebay customer

Posted 10/8/10 3:57 PM
 

PrettyPeonies
GAW my baby boy <3

Member since 8/10

3874 total posts

Name:
Pino

Re: So freaking mad re: nursery letters!!

Do you have a picture of what you wanted?

Posted 10/8/10 4:07 PM
 

MrsRitaB
Love of my life! <3

Member since 4/10

4669 total posts

Name:
Ri

Re: So freaking mad re: nursery letters!!

Posted by gporka23

I called Paypal & they couldnt do anything because it was more than 45 days.. I called my bank since I used my debit card and they said they couldn't do anything, but I just called back and spoke with someone in the claims department and they filed a dispute for me.



glad your bank is doing somethign - i dont understand why they said they couldnt at first though

Posted 10/8/10 4:47 PM
 

EndlessSummer719
Love my babies

Member since 4/10

4201 total posts

Name:

Re: So freaking mad re: nursery letters!!

Oh no Jen!! Im so sorryChat Icon I dont have any advice on how to get your money back but wanted to recommend Valerie from Do Me A Favor. She's a vendor on here and also an active poster! Chat Icon She did the letters for my stepson and the baby and they came out great!! You can come over and see them anytime. So sorry this happenedChat Icon

Posted 10/8/10 6:37 PM
 

Stephybaby
Love my two girls!!

Member since 11/07

1966 total posts

Name:
Stephy

Re: So freaking mad re: nursery letters!!

Posted by EndlessSummer719

Oh no Jen!! Im so sorryChat Icon I dont have any advice on how to get your money back but wanted to recommend Valerie from Do Me A Favor. She's a vendor on here and also an active poster! Chat Icon She did the letters for my stepson and the baby and they came out great!! You can come over and see them anytime. So sorry this happenedChat Icon




I second Val!

Posted 10/8/10 6:41 PM
 

stayandjohn
Our life is complete

Member since 5/05

5909 total posts

Name:
Stacey

Re: So freaking mad re: nursery letters!!

Another vote for Val

Posted 10/8/10 6:53 PM
 

KD718
LIF Toddler

Member since 4/10

493 total posts

Name:

Re: So freaking mad re: nursery letters!!

Try

http://www.poshtots.com/Decor/Wall-Art-by-Theme/Wall-Letters/23/1450/1345/productlist.aspx

Posted 10/8/10 8:05 PM
 

gporka23
:)

Member since 11/08

3783 total posts

Name:
:)

Re: So freaking mad re: nursery letters!!

Posted by MrsRitaB

Posted by gporka23

I called Paypal & they couldnt do anything because it was more than 45 days.. I called my bank since I used my debit card and they said they couldn't do anything, but I just called back and spoke with someone in the claims department and they filed a dispute for me.



glad your bank is doing somethign - i dont understand why they said they couldnt at first though



I wasn't speaking with someone in the claims department I guess... I dunno lol. But I finally spoke with a man with a very thick southern accent and he was "more than happy" to file a claim for me Chat Icon

Posted 10/9/10 1:23 AM
 

gporka23
:)

Member since 11/08

3783 total posts

Name:
:)

Re: So freaking mad re: nursery letters!!

Posted by EndlessSummer719

Oh no Jen!! Im so sorryChat Icon I dont have any advice on how to get your money back but wanted to recommend Valerie from Do Me A Favor. She's a vendor on here and also an active poster! Chat Icon She did the letters for my stepson and the baby and they came out great!! You can come over and see them anytime. So sorry this happenedChat Icon



I already emailed her Chat Icon Thanks! I am considering making them myself with the help of DH (he went to school for art after all!) so I will see. I am over it now, was just really upset about it before bc I was anxiously waiting for them and so excited.

Posted 10/9/10 1:25 AM
 

gporka23
:)

Member since 11/08

3783 total posts

Name:
:)

Re: So freaking mad re: nursery letters!! *Update

Not sure why I decided to check my bank account at 1:33am (can never sleep lol) but I just did and I have already been refunded the full amount.

Thank you Chase & the very nice and animated man from their claims department Chat Icon

Now on to my letter search once again!

Posted 10/9/10 1:35 AM
 

PennyCat
Just call me mommy :)

Member since 7/08

19084 total posts

Name:
Jib

Re: So freaking mad re: nursery letters!! *Update

Posted by gporka23

Not sure why I decided to check my bank account at 1:33am (can never sleep lol) but I just did and I have already been refunded the full amount.

Thank you Chase & the very nice and animated man from their claims department Chat Icon

Now on to my letter search once again!



I'm so glad you got your money back!!! Chat Icon Chat Icon Chat Icon Chat Icon Now go to sleep!!!! Chat Icon

Posted 10/9/10 1:36 AM
 
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