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Beachbaby2014
LIF Toddler
Member since 9/13 433 total posts
Name:
Jenn
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Anyone use Dr Zapantis and.......
have any advice on how to get an appointment? I have called this office about 8 times to try and set up a consult to no avail - they dont answer the phone? ever? is that correct BC i keep getting a message that they are in the office but to leave a message and with my job Im never near a phone all day so even though they are calling back I cant pick up when they do.....is this normal - im thinking scheduling anything is going to be nightmare if so - any experiences on this ? Thanks
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Posted 3/4/14 6:43 PM  |
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babydreams21
LIF Adult
Member since 12/12 3656 total posts
Name:
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Anyone use Dr Zapantis and.......
I went there. Often they don't pick up so I leave a message and play phone tag. I had to go there today to pick up some records so I called twice and they picked up the second time. Its really hit or miss.
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| Posted 3/4/14 6:47 PM |
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Beachbaby2014
LIF Toddler
Member since 9/13 433 total posts
Name:
Jenn
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Re: Anyone use Dr Zapantis and.......
well if u were getting records im guessing u are leaving...im thinking the phone thing will be enough to drive me crazy - ive never met a dr that didnt have someone answer phones during business hours...
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| Posted 3/4/14 6:58 PM |
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Lillies
Grateful for my babies!
Member since 2/12 4571 total posts
Name:
<3
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Re: Anyone use Dr Zapantis and.......
I heard that his front desk often helps him in the back with patients. He is very well liked though on here.
Message edited 3/4/2014 7:02:17 PM.
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| Posted 3/4/14 7:02 PM |
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babydreams21
LIF Adult
Member since 12/12 3656 total posts
Name:
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Re: Anyone use Dr Zapantis and.......
Posted by Beachbaby2014
well if u were getting records im guessing u are leaving...im thinking the phone thing will be enough to drive me crazy - ive never met a dr that didnt have someone answer phones during business hours...
They are short staffed. Like at all times the most is 3 people working including the Dr. They definitely multi-task. I'm a teacher so not being able to get their calls was annoying. They rarely pick up during morning monitoring. If you are going before work get there early. I always got a 6am appointment.
If you read my update from the other day that I put on the board you will see all of the things I did. I think the post was about HGH and an update. I worked with Dr. Z the entire 2013. I did not have any luck but many people have. I really like him but it wasn't working out for me. FM me with any questions. GL
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| Posted 3/4/14 7:03 PM |
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Beachbaby2014
LIF Toddler
Member since 9/13 433 total posts
Name:
Jenn
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Re: Anyone use Dr Zapantis and.......
Posted by Lillies
I heard that his front desk often helps him in the back with patients. He is very well liked though on here.
I heard this on here too but i am so confused by how im even gonna schedule appointments - this is who my dr recommended yet I havent even been able to get a cost for the consultation do either of you know what he charges for a consult (OOP) Thanks Babydreams - I may FM with questions - I am going for one more beta tom and then hopefully i can set up a consult.....Thanks
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| Posted 3/4/14 7:12 PM |
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Anyone use Dr Zapantis and.......
Dr Z helped me get pregnant with my twin boys. At 39 I am 19 weeks pregnant. I love him and his office staff. That being said, the customer serve has declined since I graduated. I would keep calling until someone picked up and try super early, like 615 am
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| Posted 3/4/14 7:50 PM |
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journey22
LIF Toddler
Member since 7/13 374 total posts
Name:
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Re: Anyone use Dr Zapantis and.......
Posted by Lillies
I heard that his front desk often helps him in the back with patients. He is very well liked though on here.
When I went to my consult appt there was no one at the front desk for a good half hour to 40 minutes because the lady who was supposed to be in the front was assisting him with another couple in the exam room (when I eventually got in the exam room she assisted while I was in there too). It was one thing that turned me off to using that practice. They also billed my insurance twice for bloodwork I had done while there which I thought was strange. But I do hear he is a good Dr.... good luck!
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| Posted 3/6/14 4:07 PM |
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TTCBEBEK
LIF Zygote
Member since 2/14 4 total posts
Name:
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Anyone use Dr Zapantis and.......
I am currently a patient at Dr. Zapantis. He is super nice and very caring- he makes you feel comfortable and explains everything, does all sonograms, you see him all the time and he gives you the results of everything. That said, his staffing set-up is extremely frustrating. You need to leave messages in order to get a call back. He doesn't have a full time nurse, the nurses are only in 3 days a week for limited hours, so the receptionists end up needing to be with him in the sonogram rooms. It's very hard when you have questions to constantly have to leave messages and wait for call backs. It's obviously because it's a small shop, but if you want to meet with him I would say just leave a message and hope to hear back. For my consult I just had to pay a copay, but he takes my insurance. I feel like it's a tradeoff to go to a small place, you get personal attention but other things are annoying- i.e.., the service. I was originally at RSONY, but I hated that I never saw the dr and that there were too many people- yet there was always someone to answer the phone. I am not sure if I was helpful or hopeless...
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| Posted 3/6/14 5:25 PM |
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