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MarathonKnitter
HAPPY
Member since 2/07 17374 total posts
Name:
EMBRACING CHANGE
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... and people wonder why they don't get the customer service they want
in the "general" emails that we receive from participants, i just received this:
note: capitalization and punctuation marks will be just like in email.
i sent you a e-mail on sat. closing this it was 591.00 when this was closed. send me the 591.00 and close like you were told [person's name] ty
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Posted 9/23/08 3:27 PM  |
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Long Island Weddings
Long Island's Largest Bridal Resource |
Lisa
I'm a PANK!!!
Member since 5/05 22334 total posts
Name:
Professional Aunts No Kids
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Re: ... and people wonder why they don't get the customer service they want
Hmmm...did that email come with a decoder ring??
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| Posted 9/23/08 3:27 PM |
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LaurenExp
Waiting patiently for baby sis
Member since 8/06 11613 total posts
Name:
L-Diddy EDD 11/11/11 :)
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Re: ... and people wonder why they don't get the customer service they want
Close like you were told??? That sounds horrible!
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| Posted 9/23/08 3:29 PM |
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GoldenRod
10 years on LIF!
Member since 11/06 26792 total posts
Name:
Shawn
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Re: ... and people wonder why they don't get the customer service they want
That's funny. I was thinking about posting this email that I got from a user today, and sent to our group email account. Our generic account is used for pretty much every application we support, so it could pertain to literally hundreds of projects....
Email from user:
Please send username.
My thoughts: Uhhh..... sure, at least you narrowed it down to a few hundred possibilities....
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| Posted 9/23/08 3:31 PM |
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Blazesyth
*yawn*
Member since 5/05 8129 total posts
Name:
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Re: ... and people wonder why they don't get the customer service they want
Once someone complained of a problem, so I asked for more detail. Something like..
"Does the problem happen when you open the application, or when you close it down?"
Their reply? "Yes".
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| Posted 9/23/08 3:46 PM |
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leighdvm
My golden boys!
Member since 3/06 4419 total posts
Name:
Michele
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Re: ... and people wonder why they don't get the customer service they want
Posted by Blazesyth
Once someone complained of a problem, so I asked for more detail. Something like..
"Does the problem happen when you open the application, or when you close it down?"
Their reply? "Yes".
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| Posted 9/23/08 3:55 PM |
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anonttcer
BOOOO for fall!
Member since 7/06 10082 total posts
Name:
Meaning a NON ttcer!
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Re: ... and people wonder why they don't get the customer service they want
I got a headache reading that!
Yeah that person is edumacated- and they write really good too!!
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| Posted 9/23/08 4:05 PM |
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HarleyGirlFLA
Come on in
Member since 5/05 9674 total posts
Name:
Mel
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Re: ... and people wonder why they don't get the customer service they want
Posted by GoldenRod
That's funny. I was thinking about posting this email that I got from a user today, and sent to our group email account. Our generic account is used for pretty much every application we support, so it could pertain to literally hundreds of projects....
Email from user:
Please send username.
My thoughts: Uhhh..... sure, at least you narrowed it down to a few hundred possibilities....
I used to get voice mails from clients just like that 
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| Posted 9/23/08 5:51 PM |
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