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Another BRU/TRU PSA

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Mommy2Boys
My Boys!!!!

Member since 6/06

14437 total posts

Name:
C

Another BRU/TRU PSA

I saw a small sign at the TRU customer service desk that said you can now return and exchange items without a receipt if you have a rewards card.

Posted 1/15/11 4:13 PM
 
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littlebeanz
LIF Adult

Member since 7/10

1667 total posts

Name:

Re: Another BRU/TRU PSA

Posted by jellybean1420

I saw a small sign at the TRU customer service desk that said you can now return and exchange items without a receipt if you have a rewards card.



Oh wow, thats great, I still hate them...lol

Posted 1/15/11 4:19 PM
 

waiting4ablessing
Love my kids!!

Member since 11/08

4351 total posts

Name:

Re: Another BRU/TRU PSA

Posted by jellybean1420

I saw a small sign at the TRU customer service desk that said you can now return and exchange items without a receipt if you have a rewards card.



like they'll scan your rewards card and search for the merchandise on there? what about if something was a gift and you have no receipt? will they give you a store credit?

Posted 1/15/11 4:31 PM
 

Mommy2Boys
My Boys!!!!

Member since 6/06

14437 total posts

Name:
C

Re: Another BRU/TRU PSA

Posted by waiting4ablessing

Posted by jellybean1420

I saw a small sign at the TRU customer service desk that said you can now return and exchange items without a receipt if you have a rewards card.



like they'll scan your rewards card and search for the merchandise on there? what about if something was a gift and you have no receipt? will they give you a store credit?




Thats the only thing I'm not sure of. It didn't mention specifics on the notice they had posted. I should have asked but was in too much of a rush and it was a zoo so I just wanted to get out of there.

Posted 1/15/11 4:34 PM
 

Ang-Rich
Beyond Compare

Member since 5/05

17988 total posts

Name:

Re: Another BRU/TRU PSA

I'll take anything over the current restrictions!

Posted 1/15/11 7:13 PM
 

sunnygirl
loving life

Member since 1/07

5413 total posts

Name:
D

Re: Another BRU/TRU PSA

ive been doing that for 8 mos already(thats how old my dds are)
as long as you used the rewards card when you purchased it they can scan your card and find the purchase

Posted 1/15/11 11:16 PM
 

sunnygirl
loving life

Member since 1/07

5413 total posts

Name:
D

Re: Another BRU/TRU PSA

Posted by jellybean1420

Posted by waiting4ablessing

Posted by jellybean1420

I saw a small sign at the TRU customer service desk that said you can now return and exchange items without a receipt if you have a rewards card.



like they'll scan your rewards card and search for the merchandise on there? what about if something was a gift and you have no receipt? will they give you a store credit?



Thats the only thing I'm not sure of. It didn't mention specifics on the notice they had posted. I should have asked but was in too much of a rush and it was a zoo so I just wanted to get out of there.



pretty sure it has to be something you purchased with your rewards card

Posted 1/15/11 11:17 PM
 

Kmarie36
LIF Adult

Member since 9/10

1449 total posts

Name:

Re: Another BRU/TRU PSA

I did a bunch of returns in November & they took everything back no problem (if the item was on sale, you got the lowest price) Just did it again yesterday with some Christmas stuff that I had, again, no problem.

One of the items I got full price for. The another was marked down from $25.00 and they gave it to me for $15.00.

Posted 1/16/11 9:59 AM
 
 

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