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Applebee's Controversy- Anyone see this?

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MrsProfessor
hi

Member since 5/05

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Re: Applebee's Controversy- Anyone see this?

Posted by SurpriseNo3

I used to waitress at a chain restaurant in college and Sunday afternoons were the WORST time to work- we had large groups come in after church- they would pull the same crap- try splitting the bill. Then leave $2 (total) on what was a $200 bill.

There were a few customers that would leave those little pamphlets about god instead of a tip.

Ugh- just thinking about working Sundays makes me angry Chat Icon Chat Icon Chat Icon



Ugh- I am mad FOR you- I worked in a comedy club in the mid-90s and while there were some difficult people I usually did ok- sinners tip pretty well. Chat Icon

Posted 2/1/13 12:17 PM
 
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MrsProfessor
hi

Member since 5/05

14279 total posts

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Re: Applebee's Controversy- Anyone see this?

Posted by ChilisWife

I dont think anyone here disagrees that the Pastor was cheap and wrong and should not have brought religion into it. But think of it from a corporate perspective - they had to make an example of the waitress. They may lose customers who fear that their whereabouts, signatures and tip amounts will be made public!!



True- but they're going to lose customers anyway, at least for now. The Applebee's FB page is full of people claiming they won't eat there ever again. There's a lot of, "Chili's, here I come!" Chat Icon

Posted 2/1/13 12:19 PM
 

halfbaked
LIF Adult

Member since 8/12

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Re: Applebee's Controversy- Anyone see this?

Posted by nrthshgrl

Posted by ChilisWife

I dont think anyone here disagrees that the Pastor was cheap and wrong and should not have brought religion into it. But think of it from a corporate perspective - they had to make an example of the waitress. They may lose customers who fear that their whereabouts, signatures and tip amounts will be made public!!



I agree they needed to terminate the waitress because she posted identifying info online. If she had redacted the name & left the "Pastor" part, it would have been enough.

And yes the Pastor is a sanctimonious POS. Also as an FYI, it's a 15 member church which is "located" at: IMAGE

if I worked for the IRS, I'd be investigating her tax exempt status.



What a beautiful church! I wonder if they do weddings?? Chat Icon

Posted 2/1/13 12:36 PM
 

CookiePuss
Cake from Outer Space!

Member since 5/05

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Re: Applebee's Controversy- Anyone see this?

If the corporate policy is to add 18% gratuity on tables of over a certain amount, how come that was not enforced in this instance? The tip should have been automatically added to the bill just like Ticketmaster does with their service fee.

Posted 2/1/13 1:01 PM
 

RocPin
Life's Beachy <3

Member since 2/08

6765 total posts

Name:
Heather

Re: Applebee's Controversy- Anyone see this?

Posted by nrthshgrl

Posted by ChilisWife

I dont think anyone here disagrees that the Pastor was cheap and wrong and should not have brought religion into it. But think of it from a corporate perspective - they had to make an example of the waitress. They may lose customers who fear that their whereabouts, signatures and tip amounts will be made public!!



I agree they needed to terminate the waitress because she posted identifying info online. If she had redacted the name & left the "Pastor" part, it would have been enough.

And yes the Pastor is a sanctimonious POS. Also as an FYI, it's a 15 member church which is "located" at: IMAGE

if I worked for the IRS, I'd be investigating her tax exempt status.



OMG!Chat Icon

I dont have anything nice to say about this "Pastor" so Ill keep my mouth shut. I hope Karma bites her in the arse!

Posted 2/1/13 1:31 PM
 

tara73
carseat nerd

Member since 11/09

3669 total posts

Name:
Buttercup

Re: Applebee's Controversy- Anyone see this?

Posted by CookiePuss

If the corporate policy is to add 18% gratuity on tables of over a certain amount, how come that was not enforced in this instance? The tip should have been automatically added to the bill just like Ticketmaster does with their service fee.



They did add it in. The group requested separate checks to attempt to skirt that, but Applebee's added the 18% on each individual check and the pastor crossed it out, refused to pay that when she signed the bill and left the comment.

Why the managers didn't enforce it? I have no idea. Maybe they felt it wasn't worth it? Not sure.

Posted 2/1/13 1:38 PM
 

HoneyBadger
YourWorstNightmare.

Member since 10/06

15979 total posts

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BahBahBlackJeep

Re: Applebee's Controversy- Anyone see this?

Posted by Kitten1929

As a former waitress, I'd gladly get fired for putting this cheap "pasthole" on blast. Not getting a tip, fine, been there, done that, it happens, but this holier than thou condescension deserves public embarrassment.



A-FREAKIN'-MEN!!! Chat Icon

Posted 2/1/13 1:43 PM
 

Kitten1929
LIF Adult

Member since 1/13

6040 total posts

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Re: Applebee's Controversy- Anyone see this?

Posted by tara73

Posted by CookiePuss

If the corporate policy is to add 18% gratuity on tables of over a certain amount, how come that was not enforced in this instance? The tip should have been automatically added to the bill just like Ticketmaster does with their service fee.



They did add it in. The group requested separate checks to attempt to skirt that, but Applebee's added the 18% on each individual check and the pastor crossed it out, refused to pay that when she signed the bill and left the comment.

Why the managers didn't enforce it? I have no idea. Maybe they felt it wasn't worth it? Not sure.



In my waitressing experience, my managers never went to bat if there was an issue regarding added gratuities to large parties. If the guest questioned it, they'd cave. Sometimes they'd remove it altogether and let the guest just tip what they wanted.

The only point I'd like to make regarding the added gratuity is that a large party takes up most, if not all, of the servers section. Whereas they could be turning the tables all night long and making more tips, they then rely on just that one table for the majority of their money earned for the night. That is the reason behind an added gratuity - to ensure that the server is compensated for their work.

Posted 2/1/13 1:43 PM
 

myboysmyheart
LIF Adult

Member since 1/12

2743 total posts

Name:
K

Re: Applebee's Controversy- Anyone see this?

Posted by SurpriseNo3

Posted by Naner325

as someone who has waitressed and continues to do so part time, I think this pastor sucks at life and at their job. Not only is a cheap, but she admits that as a pastor...she is only giving god 10%. What a jerk Chat Icon



Agreed!

I used to waitress at a chain restaurant in college and Sunday afternoons were the WORST time to work- we had large groups come in after church- they would pull the same crap- try splitting the bill. Then leave $2 (total) on what was a $200 bill.

There were a few customers that would leave those little pamphlets about god instead of a tip.

Ugh- just thinking about working Sundays makes me angry Chat Icon Chat Icon Chat Icon



YES! Sunday was the worst!!

Posted 2/1/13 1:46 PM
 

WhatNow
Say Cheese!

Member since 1/06

8033 total posts

Name:
A (formerly WhatNow?)

Re: Applebee's Controversy- Anyone see this?

Posted by halfbaked

Posted by WhatNow

Hmmm... I am torn on this one. On one hand, it seem harsh to fire this waitress. On other hand: imagine if one of us posted a work document pertaining to a client on a public media site. What do you think would happen to that person?



Apples and oranges. This is what someone ate for lunch. If the picture posted with the article is the one she posted, I see no issue. There's no card info, there's no meal info, there's no franchise location info. I've seen plenty of receipts like this thrown on the ground.

I do understand why Applebee's had to do something- fire her, suspend her, something, but I think it's ridiculous that the pastor wrote that in the first place, found it, and made a big effing deal about it. What a crotchety man.

ETA: Oh, just saw it was a woman. Makes no difference to me, she's still a crotchety b!tch!



There was the pastor's signature, which is essentially a full name in this case, and the merchant's ID #, so there is your who and where. Yes, it was a harsh punishment, maybe overly harsh, but perhaps should she have cropped the receipt more things wouldn't have ended so badly...

Posted 2/1/13 2:21 PM
 

ali120206
2 Boys

Member since 7/06

17792 total posts

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Re: Applebee's Controversy- Anyone see this?

Posted by tara73

Posted by CookiePuss

If the corporate policy is to add 18% gratuity on tables of over a certain amount, how come that was not enforced in this instance? The tip should have been automatically added to the bill just like Ticketmaster does with their service fee.



They did add it in. The group requested separate checks to attempt to skirt that, but Applebee's added the 18% on each individual check and the pastor crossed it out, refused to pay that when she signed the bill and left the comment.

Why the managers didn't enforce it? I have no idea. Maybe they felt it wasn't worth it? Not sure.



I think also - since it was a credit card receipt, they might not have noticed it until after the party left. And if they aren't authorized to charge that amount, they can't.

Although they should have redacted the name the refusal to pay annoys me because it's clearly stated on every chain menu (and many private menus) that parties of a certain size are subject to certain gratuity charge.

Posted 2/1/13 2:30 PM
 

GlowSuarez
Baby Marz is here!

Member since 12/10

1494 total posts

Name:
G

Re: Applebee's Controversy- Anyone see this?

horrible

Posted 2/1/13 2:37 PM
 

SurpriseNo3
LIF Infant

Member since 1/13

163 total posts

Name:
Booger

Re: Applebee's Controversy- Anyone see this?

Posted by tara73

Posted by CookiePuss

If the corporate policy is to add 18% gratuity on tables of over a certain amount, how come that was not enforced in this instance? The tip should have been automatically added to the bill just like Ticketmaster does with their service fee.



They did add it in. The group requested separate checks to attempt to skirt that, but Applebee's added the 18% on each individual check and the pastor crossed it out, refused to pay that when she signed the bill and left the comment.

Why the managers didn't enforce it? I have no idea. Maybe they felt it wasn't worth it? Not sure.



When I worked in a chain- they didn't have to enforce it. If a gues asked that it be taken off- they had too.

Posted 2/1/13 2:46 PM
 

EclecticEsq10810
Bored Esq.

Member since 10/10

2156 total posts

Name:
L.

Re: Applebee's Controversy- Anyone see this?

Pastor wanted attention and the POS got it. Cheapskate..

http://starcasm.net/archives/196565

Posted 2/1/13 2:47 PM
 

Pray4Baby2010
<3 Cutest Giants Fan

Member since 10/09

5796 total posts

Name:
MB

Re: Applebee's Controversy- Anyone see this?

Posted by EclecticEsq10810

Pastor wanted attention and the POS got it. Cheapskate..

http://starcasm.net/archives/196565



really really liked the server's response to her firing:

“I had been well-liked and respected. My sales were high, my managers had no problems with me, and I was even hoping to move up to management sometime this year. When I posted this, I didn’t represent Applebee’s in a bad light. In fact, I didn’t represent them at all. I did my best to protect the identity of all parties involved. I didn’t break any specific guidelines in the company handbook — I checked. But because this person got embarrassed that their selfishness was made public, Applebee’s has made it clear that they would rather lose a dedicated employee than lose an angry customer. That’s a policy I can’t understand.”
“We make $3.50 an hour. Most of my paychecks are less than pocket change because I have to pay taxes on the tips I make. After sharing my tips with hosts, bussers, and bartenders, I make less than $9/hr on average, before taxes. I am expected to portray a canned personality that has been found to be least offensive to the greatest amount of people. I come home exhausted, sore, burnt, dirty, and blistered on a good day. And after all that, I can be fired for ‘embarrassing’ someone who directly insults their server on religious grounds.”

Posted 2/1/13 2:52 PM
 

Boobobunny
Live in the Present

Member since 5/05

3572 total posts

Name:
Dannielle

Re: Applebee's Controversy- Anyone see this?

considering that the server earns less than minium wage without tips, I think that this Pastor or any person who goes out to eat, receives good service and doesn't tip is a Jerk and should be called out on it.

Posted 2/1/13 3:07 PM
 

MissJones
I need a nap!

Member since 5/05

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Applebee's Controversy- Anyone see this?

NOT exactly a man or woman of God.

Posted 2/1/13 4:14 PM
 

sometimesmommy
Always in my heart.....

Member since 11/06

6686 total posts

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Re: Applebee's Controversy- Anyone see this?

Posted by ChilisWife

I dont think anyone here disagrees that the Pastor was cheap and wrong and should not have brought religion into it. But think of it from a corporate perspective - they had to make an example of the waitress. They may lose customers who fear that their whereabouts, signatures and tip amounts will be made public!!


ITA-Both were ballsy but only one is unemployed. For every action there is a reaction. The waitress unfortuantely couldn thandle the response just like the pastor.
EYA: The moral of this story is that we all have to think before we act. This goes for both sides. Sometimes it feels good to stick it to someone but we have to ensure that it doesnt make the situation worse. I'm in HR and trust me there are some employees I want to say certain things too but since i wnat to keep my job I dont.

Message edited 2/1/2013 4:31:56 PM.

Posted 2/1/13 4:24 PM
 

tara73
carseat nerd

Member since 11/09

3669 total posts

Name:
Buttercup

Applebee's Controversy- Anyone see this?

You would think this pastor, who herself was once homeless with her children, would better sympathize with people who aren't making a ton of money. If she wanted to proselytize, leave a brochure telling how you found God and things improved, write Jesus loves you, whatever... but don't stiff the poor waiter/waitress because you tithe and then tell them that you already give God 10%.

Posted 2/1/13 4:29 PM
 

Dani922
Here's to new beginnings

Member since 10/07

7260 total posts

Name:
Danielle

Re: Applebee's Controversy- Anyone see this?

That "pastor" is disgusting in so many ways. First to not tip- Ive never skipped out on the tip. Even if the service was awful, I leave something even if less than I normally would have. Second to hide behind GOD as the reason? Really? You claim to be Christian & a pastor at that? I am not a religious person in the least & I find that offensive. I would've had a hard time resisting the temptation to go down to that church & inform the (apparently 15) followers of how "Christian" this pastor of theirs is. Not to mention donating to a church does not amount to "tipping God" Chat Icon

With all that said, the waitress was still wrong. Yes,I feel bad she was fired & I can certainly understand wanting to share & I agree I'm not sorry that "pastor" was humiliated, but fact is, she was wrong. That receipt may not have contained credit card info, but the siganture was there. You do not infrige on a customer's privacy that way no matter what a pompous ass they are. If it had to be posted on the internet, at minimum, crop the heck out of the picture so only that message was showing- no signature. Best bet if you want to share via social media, share in written story- no photos attached. If I were to post any personal information on a customer, no matter how minor, I would fully expect to be fired. It's against company policy & IMHO, its unprofessional.

Posted 2/1/13 7:49 PM
 

DancinBarefoot
06ers Rock!!

Member since 1/07

9534 total posts

Name:
The One My Mother Gave Me ;-)

Re: Applebee's Controversy- Anyone see this?

Posted by Goobster

Posted by FreeButterfly

It was a large party so the restaurant added 18%, the zero was on the additional tip line.



How could it be a large party? The bill was just about $35. Am I missing something?



According to the story, the large party then each got individual receipts!!!

Posted 2/1/13 8:43 PM
 

kimbalina
Bring on the glitter and bows!

Member since 6/08

15158 total posts

Name:
Kim

Re: Applebee's Controversy- Anyone see this?

Writing that on a receipt was unnecessary. It was a party of more than 6, that automatically adds 18% it is stated for all to see.
This was the pastor's portion of the bill. She doesn't have to tip if she really doesn't want to, but to write that remark is RUDE. Pastor or not she doesn't need to be-little the waitress like that.

Posted 2/1/13 9:15 PM
 

Jenn79
One more?

Member since 2/12

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Re: Applebee's Controversy- Anyone see this?

Posted by Kitten1929

As a former waitress, I'd gladly get fired for putting this cheap "pasthole" on blast. Not getting a tip, fine, been there, done that, it happens, but this holier than thou condescension deserves public embarrassment.



Same!!!!

Posted 2/2/13 1:16 AM
 

butterfly20
Party of 5 - 2015

Member since 4/06

7390 total posts

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Applebee's Controversy- Anyone see this?

the menus do say 18% added on parties of x or more.....

IMO - you go out as that big a party, you have to look at it that that is part of the price of eating out. It is more demanding serving a larger party.

I like to be religous and all, and I see what he's saying about "tithing" the 10% but she just served the pastor, and he can't manage to write 5% even.

Posted 2/2/13 11:38 AM
 

JMG2010
LIF Toddler

Member since 8/12

401 total posts

Name:
Jessica

Re: Applebee's Controversy- Anyone see this?

I used to wait tables as well and I wouldn't mind getting fired over this. How dare someone use their power of authority to make someone feel like crap. Who are they?! I'm glad she posted that picture because you know what you can't just do that to a person. I would honestly feel like a piece of crap if I got that and would be offended and upset. You give 10% to God? Really? Where exactly does that money go? DH and I always over tip unless the waitress is a complete moron but even then we still at least double the tax. I hope the Pastor feels like a complete jerk because she is one.

Posted 2/2/13 12:38 PM
 
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