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Babies r us new return policy.

Posted By Message

wynter323
Couple more days.

Member since 7/07

1319 total posts

Name:
Jennifer

Babies r us new return policy.

Babies r us has a new policy going in effect on 8/10.

Posted 7/16/08 3:35 PM
 
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wannabemom
look who's freshly baked!

Member since 12/07

7364 total posts

Name:
aka marriedinportjeff

Re: Babies r us new return policy.

sigh... I heard it's bad... but I don't recall the details... does anyone know the new policy?

Posted 7/16/08 3:37 PM
 

wynter323
Couple more days.

Member since 7/07

1319 total posts

Name:
Jennifer

Re: Babies r us new return policy.

Let me try to scan it to put it on here.

Posted 7/16/08 3:40 PM
 

mcl916
my two loves

Member since 10/06

5133 total posts

Name:
Megan

Re: Babies r us new return policy.

I think it's that you need a reciept to return things, unless it was on your registry?? But I'm not 100% sure. I have my shower on July 27th so I'll be heading up the next day to do any returns just to avoid any problems!

Posted 7/16/08 3:40 PM
 

dani731
Blessed!!!

Member since 1/08

3355 total posts

Name:
D

Re: Babies r us new return policy.

There have been numerous posts about the new BRU policy of the last few weeks. I'll try to bump the latest one.

Posted 7/16/08 3:40 PM
 

wannabemom
look who's freshly baked!

Member since 12/07

7364 total posts

Name:
aka marriedinportjeff

Re: Babies r us new return policy.

Posted by dani731

There have been numerous posts about the new BRU policy of the last few weeks. I'll try to bump the latest one.



thanks... I've been MIA for a few weeks and missed that. I already have this loathing feeling regarding shower returns Chat Icon

Posted 7/16/08 3:43 PM
 

wynter323
Couple more days.

Member since 7/07

1319 total posts

Name:
Jennifer

Re: Babies r us new return policy.

Toys"R"Us & Babies"R"Us online purchases may be returned within 30 days. Items should be returned in unopened or original condition, with a copy of the packing slip, to our Return Center.
A refund of the price of the item and any applicable taxes will be issued in the original form of payment used to purchase the item. Please note that this also applies to items received as gifts. If you return a gift, the purchaser will receive a refund in the original form of payment they used to make the purchase.
Shipping costs will not be refunded unless the item is being returned because it is damaged or defective. If you are returning an item because it is damaged or defective, please click here for additional details.
This is what i got from the website.

Posted 7/16/08 3:46 PM
 

mcl916
my two loves

Member since 10/06

5133 total posts

Name:
Megan

Re: Babies r us new return policy.

Posted by wynter323

Toys"R"Us & Babies"R"Us online purchases may be returned within 30 days. Items should be returned in unopened or original condition, with a copy of the packing slip, to our Return Center.
A refund of the price of the item and any applicable taxes will be issued in the original form of payment used to purchase the item. Please note that this also applies to items received as gifts. If you return a gift, the purchaser will receive a refund in the original form of payment they used to make the purchase.
Shipping costs will not be refunded unless the item is being returned because it is damaged or defective. If you are returning an item because it is damaged or defective, please click here for additional details.
This is what i got from the website.



That's if you return it by shipping it back. There is another section about returning to the store (you can return online purchases to the store). Its 90 days after the purchase with a reciept.

Posted 7/16/08 3:47 PM
 

lovemy2boys
LIF Adult

Member since 10/07

3915 total posts

Name:

Re: Babies r us new return policy.

I called the massapequa store 2 days ago about this change in policy. they said they will need receipts for all returns. BUT if the item is on your registry, you will be able to return it for store credit. so just hope people buy stuff from your registry. I told her I thought we could not get store credit even if it was on the registry, and she her words where, oh no, you would get store credit.

Posted 7/16/08 5:56 PM
 

jprimrose
I love my little munchkins!

Member since 10/05

3939 total posts

Name:

Re: Babies r us new return policy.

Posted by krissy888

I called the massapequa store 2 days ago about this change in policy. they said they will need receipts for all returns. BUT if the item is on your registry, you will be able to return it for store credit. so just hope people buy stuff from your registry. I told her I thought we could not get store credit even if it was on the registry, and she her words where, oh no, you would get store credit.



When I had a shower last year if I received a gift that was not on my registry I then put it on the registry. So then you can return the gift.

Posted 7/16/08 6:22 PM
 

DeniseMarie
<3

Member since 8/07

10682 total posts

Name:

Re: Babies r us new return policy.

Posted by mcl916

Posted by wynter323

Toys"R"Us & Babies"R"Us online purchases may be returned within 30 days. Items should be returned in unopened or original condition, with a copy of the packing slip, to our Return Center.
A refund of the price of the item and any applicable taxes will be issued in the original form of payment used to purchase the item. Please note that this also applies to items received as gifts. If you return a gift, the purchaser will receive a refund in the original form of payment they used to make the purchase.
Shipping costs will not be refunded unless the item is being returned because it is damaged or defective. If you are returning an item because it is damaged or defective, please click here for additional details.
This is what i got from the website.



That's if you return it by shipping it back. There is another section about returning to the store (you can return online purchases to the store). Its 90 days after the purchase with a reciept.




that doesnt seem to bad. I am assuming of you dont have a gift receipt you get a store credit, which is normal for other stores

Posted 7/16/08 6:28 PM
 

asecretposter
LIF Adolescent

Member since 4/08

574 total posts

Name:

Re: Babies r us new return policy.

Posted by krissy888

I called the massapequa store 2 days ago about this change in policy. they said they will need receipts for all returns. BUT if the item is on your registry, you will be able to return it for store credit. so just hope people buy stuff from your registry. I told her I thought we could not get store credit even if it was on the registry, and she her words where, oh no, you would get store credit.

From personal experience with that store I will tell you it depends on which manager is working.

Posted 7/16/08 6:31 PM
 
 

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