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BBB and BRU return policy?

Posted By Message

mommyIam

Member since 7/09

9209 total posts

Name:
Shana

BBB and BRU return policy?

Anyone had experience with Buy Buy Baby or Babies R Us, in term of returns? For things like baby clothes, etc. How long do you have to return the items?

Posted 9/25/09 7:42 PM
 
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RobinG
LIF Adolescent

Member since 1/08

595 total posts

Name:
Robin

Re: BBB and BRU return policy?

I have heard that BRU is not great...if you do not have a receipt or gift receipt, you can't even exchange clothes there

Posted 9/25/09 7:47 PM
 

enk728
LIF Infant

Member since 6/09

100 total posts

Name:

Re: BBB and BRU return policy?

Posted by RobinG

I have heard that BRU is not great...if you do not have a receipt or gift receipt, you can't even exchange clothes there



I heard the same exact thing

Posted 9/25/09 8:01 PM
 

ali120206
2 Boys

Member since 7/06

17792 total posts

Name:

Re: BBB and BRU return policy?

For BRU you need a receipt, gift receipt or it needs to be on your registry to be able to return it. It needs to be returned within 90 days of purchase.

BBB is a lot more lenient with their return policies. They will take back items with our without a receipt. Their website says you get full purchase price if it's returned within 90 days and current price if it's returned more than 90 days later.

Posted 9/25/09 8:28 PM
 

Alex110879
craziness

Member since 8/06

3762 total posts

Name:
Alexandria

Re: BBB and BRU return policy?

BRU is a PITA to return stuff and would never use them again for a registry

Posted 9/25/09 10:03 PM
 

Ian&EmmesMommy23
My family is complete!

Member since 11/08

12970 total posts

Name:
Diana

Re: BBB and BRU return policy?

i had no problem returning clothes to BRU. some things were on my registry and the clothes werent. as long as it was sold in their store they took it back.

Posted 9/25/09 10:27 PM
 

Kristin616

Member since 8/06

3595 total posts

Name:
Kris

Re: BBB and BRU return policy?

Just experienced this last week.
BRU takes back nothing if you have no reciept or registry with them. Even if the label says Toys R UsChat Icon

BBB..takes back anything they carry.

Posted 9/26/09 9:37 AM
 
 

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