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BRU Return Help-Question

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Daisy07
Love my girls :)

Member since 7/05

1543 total posts

Name:
:)

BRU Return Help-Question

I bought a humidifier a few weeks ago but want to return it...I cannot find my receipt and its driving me crazy!!!

Does anyone know if they keep track of purchases made on a gift card? I know they can look up a purchase on a credit card-but I used a gift card.

Anyone have any ideas? In the meantime I'm going to continue searching....Chat Icon

Posted 10/6/08 8:52 AM
 
Long Island Weddings
Long Island's Largest Bridal Resource

smdl
I love Gary too..on a plate!

Member since 5/06

32461 total posts

Name:
me

Re: BRU Return Help-Question

No receipt = no returns

Posted 10/6/08 9:24 AM
 

waterspout4
My loves

Member since 5/06

19150 total posts

Name:
Kelly

Re: BRU Return Help-Question

I'd call and see if they can look up gift card purchases. SOmetimes they can look it up by your phone number too. The phone number helped me out with a purchase he got from an aunt and uncle that was broken and we had no receipt.

Posted 10/6/08 9:29 AM
 

Daisy07
Love my girls :)

Member since 7/05

1543 total posts

Name:
:)

Re: BRU Return Help-Question

I'll try that, thanks.

If you don't have a receipt you can return something if you used a credit card and you have that card. I'll let you know what they say about the gift card.

Posted 10/6/08 9:40 AM
 

smdl
I love Gary too..on a plate!

Member since 5/06

32461 total posts

Name:
me

Re: BRU Return Help-Question

Posted by Daisy07

I'll try that, thanks.

If you don't have a receipt you can return something if you used a credit card and you have that card. I'll let you know what they say about the gift card.



Really? That's not what I heard! But again, the policy changes as you talk to different employees working different shifs and stores.

Posted 10/6/08 9:42 AM
 

architectnycity
LIF Adult

Member since 1/06

2592 total posts

Name:

Re: BRU Return Help-Question

Posted by smdl

Posted by Daisy07

I'll try that, thanks.

If you don't have a receipt you can return something if you used a credit card and you have that card. I'll let you know what they say about the gift card.



Really? That's not what I heard! But again, the policy changes as you talk to different employees working different shifs and stores.


They have the same system as target. They can look up the receipt with your credit card.

Posted 10/6/08 9:43 AM
 

Daisy07
Love my girls :)

Member since 7/05

1543 total posts

Name:
:)

Re: BRU Return Help-Question

I know, it is so annoying!!!!
When I was there trying to exchange a box of diapers for a bigger size, the girl said if I bought the original box with a CC they could look it up...I didn't though so it didn't help me. I eventually found the receipt.

I dont' even want to call because I know even if they tell me they can look up a gift card I'll go all the way there only to be told I can't!!! Chat Icon

Posted 10/6/08 9:44 AM
 
 

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