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Can I return at Best Buy if I don't have a receipt?

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LIMOMx2
...

Member since 5/05

24989 total posts

Name:

Can I return at Best Buy if I don't have a receipt?

On the DVD's they say Best Buy and are not opened.

TIAChat Icon

DH is on the phone so I can't call them at this second.

Posted 12/5/08 10:21 AM
 
Long Island Weddings
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blu6385

Member since 5/08

8351 total posts

Name:

Re: Can I return at Best Buy if I don't have a receipt?

you can but your going to get store credit and the lowest sale price

Posted 12/5/08 10:23 AM
 

kahlua716
3 Girls for Me!

Member since 8/07

12475 total posts

Name:
Keri

Re: Can I return at Best Buy if I don't have a receipt?

No. I tried to return a game and they wouldn't even give me store credit. Nothing.

UNLESS- you paid by credit card- then they can look it up in the system.

from the website:

Your original receipt is required for all returns, exchanges, price matches and warranty repair services. All returns and exchanges must be in original condition and include all accessories. All returns, exchanges and price adjustments must be made in the country of original purchase. Best Buy reserves the right to request identification and to deny any return.

Posted 12/5/08 10:53 AM
 

MrsPJB2007
MBA at your service!

Member since 7/06

12020 total posts

Name:
MJ

Re: Can I return at Best Buy if I don't have a receipt?

I used to work for best buy.

If the items are NOT opened---yes you can return the items...however they might not even give you store credit, they might ask you to do an "exchange" in store since you don't have a receipt. Just last week I returned a Rock Band video game that wasn't opened, but they would not give me store credit, they wanted me to do an exchange and told me to go pick what I wanted -- within the price range of the video game.

They will likely do this for you if you bring the DVDs unopened w/o a receipt.

Posted 12/5/08 10:56 AM
 
 

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