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Check out this excuse I got....(Etsy Related)

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Pages: [1] 2

Tine73

Member since 3/06

22093 total posts

Name:
*********

Check out this excuse I got....(Etsy Related)

I ordered a custom roman shade for Alexandra's room and sent the vendor the fabric. Ii have followed up a couple times just to check on the status and did again this morning.

This is the response I got -

"I apologize, I haven't forgotten about you. I have been in a really stressful
way lately. I have had a rough last couple of months. We had a death in our
family and had to go out of town to deal with the funeral not to mention I have
I have been going through a very bad divorce and custody battle with my ex for
my 16 month old daughter. We were due in court this past Thursday and I have
been a nervous wreck for a month as the date has gotten closer because he was
trying to take my daughter just to hurt me because I wouldn't put it with his
verbal abuse anymore. I had to take on as many orders as I could from January
until now because my lawyer fees were breaking me. I am trying to get everyone's
order taken care of and make everyone happy but I am the one in my family that
makes the roman shades and I am only one person. I work until 2:00 am every
morning trying to catch up. Please accept my apology. I have been doing
everything I can to run my business and not have a panic
attack every 30 minutes worrying about what was going to happen. Luckily the
judge saw through his lies and everything turned out ok for me and my girls. Now
I can get back to just focusing on my work now that this is all over. Please
forgive me. It is my goal to send yours out by the beginning of this coming
week.
I really can't afford a bad feedback so please please don't leave one. I will be
more than happy to discount your order or make you a free roman shade or valance
in the future. "

I wasn't expecting a life story! If it's true, I fee bad for her!

Posted 4/29/10 2:46 PM
 
Long Island Weddings
Long Island's Largest Bridal Resource

CookieMomster
Golden

Member since 5/09

6414 total posts

Name:
Me

Re: Check out this excuse I got....(Etsy Related)

Posted by Tine73

I ordered a custom roman shade for Alexandra's room and sent the vendor the fabric. Ii have followed up a couple times just to check on the status and did again this morning.

This is the response I got -

"I apologize, I haven't forgotten about you. I have been in a really stressful
way lately. I have had a rough last couple of months. We had a death in our
family and had to go out of town to deal with the funeral not to mention I have
I have been going through a very bad divorce and custody battle with my ex for
my 16 month old daughter. We were due in court this past Thursday and I have
been a nervous wreck for a month as the date has gotten closer because he was
trying to take my daughter just to hurt me because I wouldn't put it with his
verbal abuse anymore. I had to take on as many orders as I could from January
until now because my lawyer fees were breaking me. I am trying to get everyone's
order taken care of and make everyone happy but I am the one in my family that
makes the roman shades and I am only one person. I work until 2:00 am every
morning trying to catch up. Please accept my apology. I have been doing
everything I can to run my business and not have a panic
attack every 30 minutes worrying about what was going to happen. Luckily the
judge saw through his lies and everything turned out ok for me and my girls. Now
I can get back to just focusing on my work now that this is all over. Please
forgive me. It is my goal to send yours out by the beginning of this coming
week.
I really can't afford a bad feedback so please please don't leave one. I will be
more than happy to discount your order or make you a free roman shade or valance
in the future. "

I wasn't expecting a life story! If it's true, I fee bad for her!


Wow...just wow

Posted 4/29/10 2:48 PM
 

DRMom
Two in Blue

Member since 5/05

20223 total posts

Name:
Melissa

Re: Check out this excuse I got....(Etsy Related)

It sounds true to me....unprofessional? YES but I still wouldn't leave her bad feedback. I feel bad for her

Posted 4/29/10 2:48 PM
 

brownie
Baby #1 is here!

Member since 11/08

13903 total posts

Name:

Re: Check out this excuse I got....(Etsy Related)



Chat Icon

I guess I'm a b!tch, because I would still leave honest feedback...she should have refunded you and apologized if things were so bad

Posted 4/29/10 2:48 PM
 

EricaAlt
LIF Adult

Member since 7/08

22665 total posts

Name:
Erica

Re: Check out this excuse I got....(Etsy Related)

Wow.... she really opened up to you. Well, if it is true (which I don't see why she'd go into such detail if it wasn't) then it sounds like things are hopefully picking up for her.

I don't think she needed to put all that personal info in the email though. Hope things turn around for her

Chat Icon

Posted 4/29/10 2:50 PM
 

Salason

Member since 6/05

9878 total posts

Name:

Re: Check out this excuse I got....(Etsy Related)

WOW Chat Icon I hope for her sake it's not true but it sounds like it is. I hope you get the shade soon though.

Posted 4/29/10 2:50 PM
 

pickles16
Real Estate Professional

Member since 11/07

17227 total posts

Name:
Jen

Re: Check out this excuse I got....(Etsy Related)

I would ask for a refund..I feel badly for her, but still say ok, u know what forget it...and just refund my money

Posted 4/29/10 2:50 PM
 

Goldi0218
My miracles!

Member since 12/05

23902 total posts

Name:
Leslie

Re: Check out this excuse I got....(Etsy Related)

That's a bit of an overshare. Id feel badly too, but it is highly unprofessional.

Posted 4/29/10 2:51 PM
 

Tine73

Member since 3/06

22093 total posts

Name:
*********

Re: Check out this excuse I got....(Etsy Related)

I know - poor woman.

I won't leave her bad feedback unless it taes her another 2 months to ship or unless the quality sux, but then I feel bad for people reading the ratings, KWIM?

Posted 4/29/10 2:51 PM
 

Waste06
Waste not, want not

Member since 6/06

7219 total posts

Name:
Lois Mom Mommy Mama Ma

Re: Check out this excuse I got....(Etsy Related)

Well if it's all made up, then you have to give her props for being so detailed!

Posted 4/29/10 2:51 PM
 

kerrycec03
Mom of 2 beautiful boys!!

Member since 6/06

13519 total posts

Name:
Kerry

Re: Check out this excuse I got....(Etsy Related)

I think its honest and I would accept the discount and leave it at that.

Posted 4/29/10 2:52 PM
 

eroxgirl
My Loves

Member since 5/05

15697 total posts

Name:
Rebecca

Re: Check out this excuse I got....(Etsy Related)

I'd bet anything that she was having an anxiety attack as she typed that up. She sounds like she's at the end of her rope!

I wouldn't leave her negative feed back, but I'd still be annoyed. Chat Icon

Posted 4/29/10 2:59 PM
 

Dani77
It's FUN to be ONE

Member since 7/09

4363 total posts

Name:
Danicia

Re: Check out this excuse I got....(Etsy Related)

Wow! She def didnt need to tell her life story...geez. I do feel bad for her but that sounds more like a letterr to a friend then a customer. She should have just refunded the money and apoligized...

Posted 4/29/10 3:03 PM
 

luvsun27
Check out my cool glasses

Member since 5/05

8135 total posts

Name:
Kim

Re: Check out this excuse I got....(Etsy Related)

It's unprofessional, yes. But, as someone going through a divorce currently...sometimes I overshare with strangers because it's necessary to release the feelings or stress without having to burden your family and friends...everytime, KWIM? As a business person, I probably wouldn't send this to a client, but I think she is just trying to let you know that she is doing her best. Ask my friends...I overshare way too much these days Chat Icon

But, I hope you get your shade soon. Chat Icon Chat Icon

Posted 4/29/10 3:03 PM
 

CouponKT
Our family is complete

Member since 6/06

16494 total posts

Name:
K

Re: Check out this excuse I got....(Etsy Related)

my question is, is she still accepting orders???? If so, then her "story" might be a BS line Chat Icon

Posted 4/29/10 3:05 PM
 

LeShellem
A new beginning

Member since 2/07

3600 total posts

Name:
LeShelle

Re: Check out this excuse I got....(Etsy Related)

Wow. She really must be stressed to even tell you all that she has. I feel bad for her, she seems she is trying to keep it together but is failing. Take the discount and don't leave a negative review. I hope for her sake that she didn't make this up just to buy more time.

Posted 4/29/10 3:07 PM
 

Hofstra26
Love to Bake!

Member since 7/06

27915 total posts

Name:

Re: Check out this excuse I got....(Etsy Related)

Wouldn't "I apologize for the delay and you will have your shade within a week" suffice as a response. How totally weird to carry on like that.......waaaaaaaaay too much information!! Chat Icon Chat Icon

Posted 4/29/10 3:10 PM
 

monkeybride
My Everything

Member since 5/05

20541 total posts

Name:

Re: Check out this excuse I got....(Etsy Related)

Posted by DRMom

It sounds true to me....unprofessional? YES but I still wouldn't leave her bad feedback. I feel bad for her




I agree.
She probably shouldn't have taken on so many orders but we all know times are tough and it sounds like she was doing what she needed to do.
I probably wouldn't leave bad feedback unless she doesn't deliver in a reasonable time from this excuse.

Posted 4/29/10 3:17 PM
 

munchkinfacemama
LOVE

Member since 11/07

15800 total posts

Name:
Michelle

Re: Check out this excuse I got....(Etsy Related)

So now you are a therapist? Wow. I do feel bad, but seriously, why do you need her life story? Chat Icon

Posted 4/29/10 3:28 PM
 

InShock
life is good

Member since 10/06

9258 total posts

Name:

Re: Check out this excuse I got....(Etsy Related)

Chat Icon

Maybe leave neutral feedback? (is that possible?)

Posted 4/29/10 5:08 PM
 

1stimemom
Love my boys

Member since 2/08

8766 total posts

Name:
Mrs Dee

Re: Check out this excuse I got....(Etsy Related)

Chat Icon Wayyy TMI, but I would feel bad too

Posted 4/29/10 5:09 PM
 

MrsRivera
2 under 2...whew!!

Member since 2/07

9876 total posts

Name:
Beth

Re: Check out this excuse I got....(Etsy Related)

Posted by monkeybride

Posted by DRMom

It sounds true to me....unprofessional? YES but I still wouldn't leave her bad feedback. I feel bad for her




I agree.
She probably shouldn't have taken on so many orders but we all know times are tough and it sounds like she was doing what she needed to do.
I probably wouldn't leave bad feedback unless she doesn't deliver in a reasonable time from this excuse.



ITA with this.

Yes, maybe it's an overshare, but to those of you who are ready to jump down this woman's throat--would you have given her the benefit of the doubt if she just responded with, "Sorry I haven't gotten your shade done, I've been a little busy". Somehow, I don't think so...I know I probably wouldn't.

I think it's nice that she told you what's going on so that you can decide for yourself what to do.

Posted 4/29/10 5:36 PM
 

Michi
My Love

Member since 5/05

31600 total posts

Name:
M

Re: Check out this excuse I got....(Etsy Related)

I have heard that there are numerous vendors that use these types of oversahre excuses on etsy. Alot of girls on LIW experienced it. Personally I wouldnt leave ANY feedback. Not good, not bad..just nothing..

Message edited 4/29/2010 6:02:34 PM.

Posted 4/29/10 6:01 PM
 

mamasita27
OHANA

Member since 8/07

5974 total posts

Name:
MB

Re: Check out this excuse I got....(Etsy Related)

Posted by DRMom

It sounds true to me....unprofessional? YES but I still wouldn't leave her bad feedback. I feel bad for her



same here

Posted 4/29/10 8:05 PM
 

pinkandblue
Our family is complete, maybe

Member since 9/05

32436 total posts

Name:
Stephanie

Re: Check out this excuse I got....(Etsy Related)

Posted by kerrycec03

I think its honest and I would accept the discount and leave it at that.

me too

Posted 4/29/10 9:07 PM
 
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