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Tine73
Member since 3/06 22093 total posts
Name: *********
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Check out this excuse I got....(Etsy Related)
I ordered a custom roman shade for Alexandra's room and sent the vendor the fabric. Ii have followed up a couple times just to check on the status and did again this morning.
This is the response I got -
"I apologize, I haven't forgotten about you. I have been in a really stressful way lately. I have had a rough last couple of months. We had a death in our family and had to go out of town to deal with the funeral not to mention I have I have been going through a very bad divorce and custody battle with my ex for my 16 month old daughter. We were due in court this past Thursday and I have been a nervous wreck for a month as the date has gotten closer because he was trying to take my daughter just to hurt me because I wouldn't put it with his verbal abuse anymore. I had to take on as many orders as I could from January until now because my lawyer fees were breaking me. I am trying to get everyone's order taken care of and make everyone happy but I am the one in my family that makes the roman shades and I am only one person. I work until 2:00 am every morning trying to catch up. Please accept my apology. I have been doing everything I can to run my business and not have a panic attack every 30 minutes worrying about what was going to happen. Luckily the judge saw through his lies and everything turned out ok for me and my girls. Now I can get back to just focusing on my work now that this is all over. Please forgive me. It is my goal to send yours out by the beginning of this coming week. I really can't afford a bad feedback so please please don't leave one. I will be more than happy to discount your order or make you a free roman shade or valance in the future. "
I wasn't expecting a life story! If it's true, I fee bad for her!
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Posted 4/29/10 2:46 PM |
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Long Island Weddings
Long Island's Largest Bridal Resource |
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Re: Check out this excuse I got....(Etsy Related)
Posted by Tine73
I ordered a custom roman shade for Alexandra's room and sent the vendor the fabric. Ii have followed up a couple times just to check on the status and did again this morning.
This is the response I got -
"I apologize, I haven't forgotten about you. I have been in a really stressful way lately. I have had a rough last couple of months. We had a death in our family and had to go out of town to deal with the funeral not to mention I have I have been going through a very bad divorce and custody battle with my ex for my 16 month old daughter. We were due in court this past Thursday and I have been a nervous wreck for a month as the date has gotten closer because he was trying to take my daughter just to hurt me because I wouldn't put it with his verbal abuse anymore. I had to take on as many orders as I could from January until now because my lawyer fees were breaking me. I am trying to get everyone's order taken care of and make everyone happy but I am the one in my family that makes the roman shades and I am only one person. I work until 2:00 am every morning trying to catch up. Please accept my apology. I have been doing everything I can to run my business and not have a panic attack every 30 minutes worrying about what was going to happen. Luckily the judge saw through his lies and everything turned out ok for me and my girls. Now I can get back to just focusing on my work now that this is all over. Please forgive me. It is my goal to send yours out by the beginning of this coming week. I really can't afford a bad feedback so please please don't leave one. I will be more than happy to discount your order or make you a free roman shade or valance in the future. "
I wasn't expecting a life story! If it's true, I fee bad for her!
Wow...just wow
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Posted 4/29/10 2:48 PM |
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DRMom
Two in Blue
Member since 5/05 20223 total posts
Name: Melissa
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Re: Check out this excuse I got....(Etsy Related)
It sounds true to me....unprofessional? YES but I still wouldn't leave her bad feedback. I feel bad for her
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Posted 4/29/10 2:48 PM |
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brownie
Baby #1 is here!
Member since 11/08 13903 total posts
Name:
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Re: Check out this excuse I got....(Etsy Related)
I guess I'm a b!tch, because I would still leave honest feedback...she should have refunded you and apologized if things were so bad
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Posted 4/29/10 2:48 PM |
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EricaAlt
LIF Adult
Member since 7/08 22665 total posts
Name: Erica
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Re: Check out this excuse I got....(Etsy Related)
Wow.... she really opened up to you. Well, if it is true (which I don't see why she'd go into such detail if it wasn't) then it sounds like things are hopefully picking up for her.
I don't think she needed to put all that personal info in the email though. Hope things turn around for her
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Posted 4/29/10 2:50 PM |
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Salason
♥
Member since 6/05 9878 total posts
Name:
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Re: Check out this excuse I got....(Etsy Related)
WOW I hope for her sake it's not true but it sounds like it is. I hope you get the shade soon though.
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Posted 4/29/10 2:50 PM |
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pickles16
Real Estate Professional
Member since 11/07 17227 total posts
Name: Jen
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Re: Check out this excuse I got....(Etsy Related)
I would ask for a refund..I feel badly for her, but still say ok, u know what forget it...and just refund my money
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Posted 4/29/10 2:50 PM |
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Goldi0218
My miracles!
Member since 12/05 23902 total posts
Name: Leslie
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Re: Check out this excuse I got....(Etsy Related)
That's a bit of an overshare. Id feel badly too, but it is highly unprofessional.
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Posted 4/29/10 2:51 PM |
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Tine73
Member since 3/06 22093 total posts
Name: *********
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Re: Check out this excuse I got....(Etsy Related)
I know - poor woman.
I won't leave her bad feedback unless it taes her another 2 months to ship or unless the quality sux, but then I feel bad for people reading the ratings, KWIM?
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Posted 4/29/10 2:51 PM |
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Waste06
Waste not, want not
Member since 6/06 7219 total posts
Name: Lois Mom Mommy Mama Ma
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Re: Check out this excuse I got....(Etsy Related)
Well if it's all made up, then you have to give her props for being so detailed!
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Posted 4/29/10 2:51 PM |
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kerrycec03
Mom of 2 beautiful boys!!
Member since 6/06 13519 total posts
Name: Kerry
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Re: Check out this excuse I got....(Etsy Related)
I think its honest and I would accept the discount and leave it at that.
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Posted 4/29/10 2:52 PM |
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eroxgirl
My Loves
Member since 5/05 15697 total posts
Name: Rebecca
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Re: Check out this excuse I got....(Etsy Related)
I'd bet anything that she was having an anxiety attack as she typed that up. She sounds like she's at the end of her rope!
I wouldn't leave her negative feed back, but I'd still be annoyed.
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Posted 4/29/10 2:59 PM |
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Dani77
It's FUN to be ONE
Member since 7/09 4363 total posts
Name: Danicia
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Re: Check out this excuse I got....(Etsy Related)
Wow! She def didnt need to tell her life story...geez. I do feel bad for her but that sounds more like a letterr to a friend then a customer. She should have just refunded the money and apoligized...
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Posted 4/29/10 3:03 PM |
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luvsun27
Check out my cool glasses
Member since 5/05 8135 total posts
Name: Kim
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Re: Check out this excuse I got....(Etsy Related)
It's unprofessional, yes. But, as someone going through a divorce currently...sometimes I overshare with strangers because it's necessary to release the feelings or stress without having to burden your family and friends...everytime, KWIM? As a business person, I probably wouldn't send this to a client, but I think she is just trying to let you know that she is doing her best. Ask my friends...I overshare way too much these days
But, I hope you get your shade soon.
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Posted 4/29/10 3:03 PM |
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CouponKT
Our family is complete
Member since 6/06 16494 total posts
Name: K
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Re: Check out this excuse I got....(Etsy Related)
my question is, is she still accepting orders???? If so, then her "story" might be a BS line
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Posted 4/29/10 3:05 PM |
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LeShellem
A new beginning
Member since 2/07 3600 total posts
Name: LeShelle
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Re: Check out this excuse I got....(Etsy Related)
Wow. She really must be stressed to even tell you all that she has. I feel bad for her, she seems she is trying to keep it together but is failing. Take the discount and don't leave a negative review. I hope for her sake that she didn't make this up just to buy more time.
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Posted 4/29/10 3:07 PM |
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Hofstra26
Love to Bake!
Member since 7/06 27915 total posts
Name:
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Re: Check out this excuse I got....(Etsy Related)
Wouldn't "I apologize for the delay and you will have your shade within a week" suffice as a response. How totally weird to carry on like that.......waaaaaaaaay too much information!!
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Posted 4/29/10 3:10 PM |
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monkeybride
My Everything
Member since 5/05 20541 total posts
Name:
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Re: Check out this excuse I got....(Etsy Related)
Posted by DRMom
It sounds true to me....unprofessional? YES but I still wouldn't leave her bad feedback. I feel bad for her
I agree. She probably shouldn't have taken on so many orders but we all know times are tough and it sounds like she was doing what she needed to do. I probably wouldn't leave bad feedback unless she doesn't deliver in a reasonable time from this excuse.
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Posted 4/29/10 3:17 PM |
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Re: Check out this excuse I got....(Etsy Related)
So now you are a therapist? Wow. I do feel bad, but seriously, why do you need her life story?
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Posted 4/29/10 3:28 PM |
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InShock
life is good
Member since 10/06 9258 total posts
Name:
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Re: Check out this excuse I got....(Etsy Related)
Maybe leave neutral feedback? (is that possible?)
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Posted 4/29/10 5:08 PM |
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1stimemom
Love my boys
Member since 2/08 8766 total posts
Name: Mrs Dee
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Re: Check out this excuse I got....(Etsy Related)
Wayyy TMI, but I would feel bad too
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Posted 4/29/10 5:09 PM |
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MrsRivera
2 under 2...whew!!
Member since 2/07 9876 total posts
Name: Beth
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Re: Check out this excuse I got....(Etsy Related)
Posted by monkeybride
Posted by DRMom
It sounds true to me....unprofessional? YES but I still wouldn't leave her bad feedback. I feel bad for her
I agree. She probably shouldn't have taken on so many orders but we all know times are tough and it sounds like she was doing what she needed to do. I probably wouldn't leave bad feedback unless she doesn't deliver in a reasonable time from this excuse.
ITA with this.
Yes, maybe it's an overshare, but to those of you who are ready to jump down this woman's throat--would you have given her the benefit of the doubt if she just responded with, "Sorry I haven't gotten your shade done, I've been a little busy". Somehow, I don't think so...I know I probably wouldn't.
I think it's nice that she told you what's going on so that you can decide for yourself what to do.
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Posted 4/29/10 5:36 PM |
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Michi
My Love
Member since 5/05 31600 total posts
Name: M
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Re: Check out this excuse I got....(Etsy Related)
I have heard that there are numerous vendors that use these types of oversahre excuses on etsy. Alot of girls on LIW experienced it. Personally I wouldnt leave ANY feedback. Not good, not bad..just nothing..
Message edited 4/29/2010 6:02:34 PM.
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Posted 4/29/10 6:01 PM |
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mamasita27
OHANA
Member since 8/07 5974 total posts
Name: MB
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Re: Check out this excuse I got....(Etsy Related)
Posted by DRMom
It sounds true to me....unprofessional? YES but I still wouldn't leave her bad feedback. I feel bad for her
same here
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Posted 4/29/10 8:05 PM |
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pinkandblue
Our family is complete, maybe
Member since 9/05 32436 total posts
Name: Stephanie
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Re: Check out this excuse I got....(Etsy Related)
Posted by kerrycec03
I think its honest and I would accept the discount and leave it at that. me too
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Posted 4/29/10 9:07 PM |
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