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CouponKT
Our family is complete
Member since 6/06 16494 total posts
Name:
K
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I hate my Chase / BRU credit card company
I was in the HOSPITAL and missed the due date on my last bill. I called to have the late fee waived (don't they usually do it ONCE?!?) and they WON'T WAIVE IT 
I am so f*ing mad I closed the card just like that.
They would rather lose my business from years to come than just waive the stupid $39 charge. I will NEVER open a Chase backed card again.
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Posted 10/27/08 7:29 PM  |
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KateDevine
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Member since 6/06 24950 total posts
Name:
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Re: I hate my Chase / BRU credit card company
Did you speak to a supervisor? If you didn't I would call back and explain the situation
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| Posted 10/27/08 7:37 PM |
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HillW9608
Hello Summer!
Member since 5/08 5916 total posts
Name:
Hill
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Re: I hate my Chase / BRU credit card company
Yeah, I would def. call back. Usually unless you've been late in the past 6 months or something they waive the fee. See if you can talk to a supervisor!!
Good Luck!
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| Posted 10/27/08 7:39 PM |
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LiveAgain
Listen close....
Member since 8/07 3545 total posts
Name:
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Re: I hate my Chase / BRU credit card company
thats crazy, i would have done the same thing.
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| Posted 10/27/08 7:41 PM |
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CouponKT
Our family is complete
Member since 6/06 16494 total posts
Name:
K
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Re: I hate my Chase / BRU credit card company
Posted by KateDevine
Did you speak to a supervisor? If you didn't I would call back and explain the situation
she wouldn't LET me!
She said that "she is authorized to tell you the same thing" UGHHHHH
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| Posted 10/27/08 7:51 PM |
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KateDevine
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Member since 6/06 24950 total posts
Name:
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Re: I hate my Chase / BRU credit card company
Posted by BabyCote2006
Posted by KateDevine
Did you speak to a supervisor? If you didn't I would call back and explain the situation
she wouldn't LET me!
She said that "she is authorized to tell you the same thing" UGHHHHH
That's BS. Call back IMMEDIATELY! Did you get her name? I'd tell the supervisor that she said that to you b/c it is absolute crappola!
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| Posted 10/27/08 7:54 PM |
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dawnygirl25
Growing up soo fast..
Member since 1/06 14917 total posts
Name:
Dawn
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Re: I hate my Chase / BRU credit card company
Posted by HillW9608
Yeah, I would def. call back. Usually unless you've been late in the past 6 months or something they waive the fee. See if you can talk to a supervisor!!
Good Luck!
yes I agree... good luck
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| Posted 10/27/08 8:12 PM |
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kerrycec03
Mom of 2 beautiful boys!!
Member since 6/06 13519 total posts
Name:
Kerry
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Re: I hate my Chase / BRU credit card company
OMG Katie that is horrible!! I would def. call back, that is unacceptable
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| Posted 10/28/08 11:58 AM |
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PrincessP
Big sister!!!!!!!!!!
Member since 12/05 17450 total posts
Name:
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Re: I hate my Chase / BRU credit card company
I'd go right into chase and WOULD NOT walk out without a credit of 39 bucks...what are they kidding!?!?!?
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| Posted 10/28/08 12:22 PM |
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mom2mgn
Love my family
Member since 2/08 2267 total posts
Name:
Christine
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Re: I hate my Chase / BRU credit card company
I don't know what is with Chase lately but I had a similar situation about 2 months ago. I've had my Chase cc since 2000 when I worked there. I was NEVER late! Not once!!!
Two months ago, I was rushing to pay the bill and I accidently paid it from my checking account that was closed instead of doing a transfer from my Chase checking account. So, the payment bounced and then was late. So, 2 fees. I called and explained the situation and they wouldn't do a thing about it!!!! I even asked if they could just waive one fee. I mean, I did screw up but, nada. And like you, they wouldn't put me through to a supervisor!!! They told me the supervisor would tell me the same thing. So, I closed my card on the spot! I was so mad!!! I was going to go to the branch but, you know what?? So not worth my time to drag DC into the branch on my day off.
Sorry you are going through this.
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| Posted 10/28/08 12:40 PM |
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