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I need computer help!!!!! Please!!!!!

Posted By Message

mikeswife06
Drama Momma

Member since 9/06

9947 total posts

Name:
Anne

I need computer help!!!!! Please!!!!!

I installed an old version of Photoshop on my computer running on Vista. Make a long story short- I uninstalled it after I kept having errors and the computer shutting itself down. I uninstalled the program and it's still happening!!!!! I tried a system restore and it was insuccessful. I am trying to avoid a system recovery. Please offer any help you can.

Should I reinstall photoshop and download any updates? I think there is one out there.

I already called Sdobe and they no longer offer any support on this old a version of Photoshop Chat Icon Chat Icon Chat Icon Chat Icon

Please help Chat Icon

Posted 2/23/09 12:21 PM
 
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LoveyQ
Stalkers, get a life.

Member since 11/07

12820 total posts

Name:

Re: I need computer help!!!!! Please!!!!!

I had the same issue when I got my vista laptop and tried installing my old photoshop elements on it. Someone in the IT department told me that the old versions are not supported with Vista so he saved me a ton of time trying to figure out what was wrong - I finally bought the new version of photoshop elements and it works perfectly. I hope that helps.

Posted 2/23/09 1:28 PM
 

mikeswife06
Drama Momma

Member since 9/06

9947 total posts

Name:
Anne

Re: I need computer help!!!!! Please!!!!!

Posted by MrsQ-in2007

I had the same issue when I got my vista laptop and tried installing my old photoshop elements on it. Someone in the IT department told me that the old versions are not supported with Vista so he saved me a ton of time trying to figure out what was wrong - I finally bought the new version of photoshop elements and it works perfectly. I hope that helps.



But were all problems resolved once you uninstalled the old one? B/C I uninstalled it but I am still having the same problems Chat Icon

Posted 2/23/09 5:37 PM
 

greenfreak
.

Member since 9/06

11483 total posts

Name:
greenfreak

Re: I need computer help!!!!! Please!!!!!

Even when you uninstall programs, many times there are files left on the computer and in the registry. That way if you choose to reinstall, all your preferences are saved.

Doesn't really help you here, but I just thought I would explain.

My general rule of thumb is, if it existed before Vista did, I'm going to assume it's not compatible. I go to the website for the software or hardware first and search their support section for "vista compatibility".

Believe it or not, one of my work printers is not compatible with Vista and neither Microsoft or HP are willing to come out with a fix.

Which is why I don't buy Vista for work! Chat Icon

Posted 2/23/09 6:54 PM
 

mikeswife06
Drama Momma

Member since 9/06

9947 total posts

Name:
Anne

Re: I need computer help!!!!! Please!!!!!

Posted by greenfreak

Even when you uninstall programs, many times there are files left on the computer and in the registry. That way if you choose to reinstall, all your preferences are saved.

Doesn't really help you here, but I just thought I would explain.

My general rule of thumb is, if it existed before Vista did, I'm going to assume it's not compatible. I go to the website for the software or hardware first and search their support section for "vista compatibility".

Believe it or not, one of my work printers is not compatible with Vista and neither Microsoft or HP are willing to come out with a fix.

Which is why I don't buy Vista for work! Chat Icon



Interesting. Thank you. I guess I should've done my HW first before trying to install something. I had no idea a compatability issue could cause his many problems. Ugh. Sometims I hate Vista.

But thanks for the info! Chat Icon

Posted 2/23/09 7:59 PM
 

Peainapod
Peanuts are here!

Member since 1/09

13591 total posts

Name:
Diana

Re: I need computer help!!!!! Please!!!!!

vista F*@$%^& blows....ughh.

i use XP at work and never have problems. this dell laptop i have came with vista and its a pain in the ***.

DH bought me the acer aspire pink laptop for xmas and it has XP...rare these days. Im so happy. cant wait to start getting all my stuff over.


i wonder if there is a way for you to check the computer's registry....im not too good with the technical stuff.

Posted 2/23/09 8:16 PM
 

BabyBoy
is Skylar Elizabeth

Member since 5/05

4189 total posts

Name:
Tom

Re: I need computer help!!!!! Please!!!!!

You ladies seriously need to get a grip and the 411 about vista...

yes, some pieces of hardware and software don't work with vista but alot does. its a matter of checking compatiablity and perhaps knowing how to emulate windows xp installs could help.

i have been using vista a year before it came out and now i'm using windows 7 which should of been the "rushed" vista that is out today.

as to helping your problem, which verison of photoshop did you try to install? photoshop 7?

remember...a bulk of computer problems are user relatedChat Icon

Posted 2/23/09 8:39 PM
 

BabyBoy
is Skylar Elizabeth

Member since 5/05

4189 total posts

Name:
Tom

Re: I need computer help!!!!! Please!!!!!

trying installing it...you will get an error...then do a windows update.

http://support.microsoft.com/kb/929427

Posted 2/23/09 8:52 PM
 

Celt
~~~~~~~~~~

Member since 4/08

7758 total posts

Name:
colette

Re: I need computer help!!!!! Please!!!!!

Posted by BabyBoy

You ladies seriously need to get a grip and the 411 about vista...

yes, some pieces of hardware and software don't work with vista but alot does. its a matter of checking compatiablity and perhaps knowing how to emulate windows xp installs could help.

i have been using vista a year before it came out and now i'm using windows 7 which should of been the "rushed" vista that is out today.

as to helping your problem, which verison of photoshop did you try to install? photoshop 7?

remember...a bulk of computer problems are user relatedChat Icon



WOw!!!! And I thought Nick Burns was a spoof!

Posted 2/23/09 9:59 PM
 

mikeswife06
Drama Momma

Member since 9/06

9947 total posts

Name:
Anne

Re: I need computer help!!!!! Please!!!!!

Posted by BabyBoy

You ladies seriously need to get a grip and the 411 about vista...





Wow.




as to helping your problem, which verison of photoshop did you try to install? photoshop 7?



Yes. Photoshop 7.0 Chat Icon

Posted 2/24/09 6:57 AM
 

greenfreak
.

Member since 9/06

11483 total posts

Name:
greenfreak

Re: I need computer help!!!!! Please!!!!!

Posted by BabyBoy

You ladies seriously need to get a grip and the 411 about vista...



Was that directed towards me also? I thought I explained nicely the issues I've run into, and possible solutions. I know you do this for a living, but so do I, and I don't jump on the "bash Vista" bandwagon indiscriminately.

If it takes extra time or money to get a Vista machine up to speed, people aren't going to be happy about it. I don't blame them. I don't blame my bosses either for being unhappy about me spending extra time on a Vista machine than I would on an XP machine, with so many better things I could be doing. So be it.

Are there ways around a lot of it? Probably. Do I want to spend time finding them? No. I'll stick with supporting XP because it's less time consuming, compatible out of the box with all my software and hardware, and has years of fixes and service packs behind it.

Posted 2/24/09 7:36 AM
 

mikeswife06
Drama Momma

Member since 9/06

9947 total posts

Name:
Anne

Re: I need computer help!!!!! Please!!!!!

Posted by BabyBoy

trying installing it...you will get an error...then do a windows update.

http://support.microsoft.com/kb/929427



Tried this. It said "not for your system" or something like that Chat Icon

Posted 2/24/09 7:37 AM
 

BabyBoy
is Skylar Elizabeth

Member since 5/05

4189 total posts

Name:
Tom

Re: I need computer help!!!!! Please!!!!!

Posted by greenfreak

Posted by BabyBoy

You ladies seriously need to get a grip and the 411 about vista...



Was that directed towards me also? I thought I explained nicely the issues I've run into, and possible solutions. I know you do this for a living, but so do I, and I don't jump on the "bash Vista" bandwagon indiscriminately.

If it takes extra time or money to get a Vista machine up to speed, people aren't going to be happy about it. I don't blame them. I don't blame my bosses either for being unhappy about me spending extra time on a Vista machine than I would on an XP machine, with so many better things I could be doing. So be it.

Are there ways around a lot of it? Probably. Do I want to spend time finding them? No. I'll stick with supporting XP because it's less time consuming, compatible out of the box with all my software and hardware, and has years of fixes and service packs behind it.



No it was a general comment...please accept my apologies if you took it personally as i don't come on this site to bash people..i educate

Vista is not for everybody because people don't like change. XP is the most solid operating system since windows 98 (if you want to call that solid) people never took on the best platform Windows 2000 and that why Windows ME stunk. If you are in a business enviroment, you need to make a test machine and test your application thourly. Vista to me is more of a home/personal operating system. The business world doesn't need some of the features found in vista. You are absoultly correct. Until server 2008 comes out...you have time but in the future..i can see process getting much better with 64 bit support, taking advantage of duel, quad core processors, etc..

Posted 2/24/09 7:51 AM
 

greenfreak
.

Member since 9/06

11483 total posts

Name:
greenfreak

Re: I need computer help!!!!! Please!!!!!

Thanks. Chat Icon And I agree with everything you said.

Posted 2/24/09 10:44 AM
 
 

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