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janet
WITH LOVE MY ANGEL MISS YOU!!!
Member since 5/05 12823 total posts
Name:
janet
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I need help on how to handle a situation(updated with a pic)
back in oct. i had my cesspool changed, due to sinking. great all fixed no worries right? not every time it rains i have been getting a sink hole, called the company that did it and they came once after oih about 2 weeks of calling. came a filled it and said if it happens again just fill it with dirt... not exspecting it to get any bigger right... not... now it has gotten even bigger and for 3 weeks now i have called them and everyday they say they will send someone and have they ummmm not i am getting worried with the hole getting even bigger as we head into the rain season around here. i just do not know what to do , i called my insurance company to let them know and they said that i should notbe calling them but the company that did it.....i said i have and nothing.... i am getting no where. is there someone i could call, or something i can do? thanks
ps. if you want the name of the comapny please fm
Message edited 3/6/2007 1:43:53 PM.
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Posted 3/6/07 12:02 PM  |
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jennandrob
mom of two!
Member since 5/05 4368 total posts
Name:
Jenn
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Re: I need help on how to handle a situation
Isn't there some sort of warranty on their services? That hole is completely unacceptable!
Tell them if they can't do the job right, then you'll be forced to hire someone to fix their mistake, and give them the invoice.
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| Posted 3/6/07 12:25 PM |
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nrthshgrl
It goes fast. Pay attention.
Member since 7/05 57538 total posts
Name:
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Re: I need help on how to handle a situation
Send them a certified letter outlining your complaint to see if you can get them to act.
We had a similar problem with our cesspool but it wasn't covered. The ground takes time to settle. They put back the dirt the took out but grading the property was our responsiblity.
Hope this isn't the case with yours.
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| Posted 3/6/07 12:42 PM |
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janet
WITH LOVE MY ANGEL MISS YOU!!!
Member since 5/05 12823 total posts
Name:
janet
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Re: I need help on how to handle a situation
i took a pic so you can see how it looks. i think this is should be covered because they failed to fill the hole properly... am i wrong? Image Attachment(s):
Message edited 3/6/2007 1:38:39 PM.
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| Posted 3/6/07 1:37 PM |
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leighla
Support Cancer Research
Member since 5/05 16353 total posts
Name:
Lauren
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Re: I need help on how to handle a situation(updated with a pic)
Question: Are you filling it with dirt each time like they told you to?
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| Posted 3/6/07 2:10 PM |
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dpli
Daylight savings :)
Member since 5/05 13973 total posts
Name:
D
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Re: I need help on how to handle a situation(updated with a pic)
The ground will probably settle over time, and you will probably notice it more after a heavy rain. If they are required to come back and fill in the holes, have them do it.
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| Posted 3/6/07 2:44 PM |
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janet
WITH LOVE MY ANGEL MISS YOU!!!
Member since 5/05 12823 total posts
Name:
janet
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Re: I need help on how to handle a situation(updated with a pic)
Posted by leighla
Question: Are you filling it with dirt each time like they told you to?
yes every time, and this is the worst it has ever been. and i am worried untill they find the air pocket that is causing this to happen every rain,that this is not the biggiest i will see.
Message edited 3/6/2007 4:31:14 PM.
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| Posted 3/6/07 4:30 PM |
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dpli
Daylight savings :)
Member since 5/05 13973 total posts
Name:
D
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Re: I need help on how to handle a situation(updated with a pic)
Janet, did you have a contract with these guys? If so, look and see if you have any type of guarantee on their work. If they are responsible to come back, I agree with Barbara, send a certified letter, with a return receipt, so you have proof they received it.
Did they figure out why the first one was sinking, or did they just dig it out and replace it?
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| Posted 3/6/07 4:38 PM |
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janet
WITH LOVE MY ANGEL MISS YOU!!!
Member since 5/05 12823 total posts
Name:
janet
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Re: I need help on how to handle a situation(updated with a pic)
Posted by dpli
Janet, did you have a contract with these guys? If so, look and see if you have any type of guarantee on their work. If they are responsible to come back, I agree with Barbara, send a certified letter, with a return receipt, so you have proof they received it.
Did they figure out why the first one was sinking, or did they just dig it out and replace it?
the contract was with allstate(homeowners) i called them again and they are still not here i had 3 of them. the first one was sinking due to age.the other 2 that they did where not the problem. they collapsed all 3 that i had in the back yard. and put in one huge one. the one that keeps sinking was actually the origanal problem.
i guess i will try sending a letter tomorrow. if i can actually find an address on them believe it or not i looked them up today online and nothing, did bbb and nothing and i also looked in the yellow pages and nothing. i am going to try and call my insurance company again and see what i can get done. i am just worried that if this gets any bigger that someone might get hurt.
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| Posted 3/6/07 4:45 PM |
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alnem
This is gonna be a good year!
Member since 2/06 9562 total posts
Name:
Emily
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Re: I need help on how to handle a situation(updated with a pic)
call one of the news tv stations like "shame on you" and get them to talk to the cesspool company. they'll come out and fix it in no time flat!
ps - if you go that route, let us all know so we can watch!
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| Posted 3/6/07 5:12 PM |
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nyteacher13
Three Under Four!!! :-)
Member since 8/06 6405 total posts
Name:
~ THERESA ~
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Re: I need help on how to handle a situation(updated with a pic)
It's called FOX 5 - SHAME ON YOU. I'd give them a call if you are unable to make any progress with the company.
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| Posted 3/6/07 5:15 PM |
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janet
WITH LOVE MY ANGEL MISS YOU!!!
Member since 5/05 12823 total posts
Name:
janet
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Re: I need help on how to handle a situation(updated with a pic)
Posted by alnem
call one of the news tv stations like "shame on you" and get them to talk to the cesspool company. they'll come out and fix it in no time flat!
ps - if you go that route, let us all know so we can watch!
well guess what, i called again at 5 and i was told they would be here, It's now 7:30 and where the heck are they and the lady on the phone actually got nasty with me..... i just might call
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| Posted 3/6/07 7:32 PM |
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KLSbear
LIF Adult
Member since 1/06 1908 total posts
Name:
Karen
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Re: I need help on how to handle a situation(updated with a pic)
That just looks like some normal settling to me. We had our cesspool replaced and there was a much larger area that settled early on. The company came back and filled it in. We developed another small area about like what you've pictured that we filled in some ourselves. It's since settled a little bit more, but not a lot. I would expect it to settle some over the first year or so.
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| Posted 3/6/07 7:46 PM |
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janet
WITH LOVE MY ANGEL MISS YOU!!!
Member since 5/05 12823 total posts
Name:
janet
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Re: I need help on how to handle a situation(updated with a pic)
Posted by KLSbear
That just looks like some normal settling to me. We had our cesspool replaced and there was a much larger area that settled early on. The company came back and filled it in. We developed another small area about like what you've pictured that we filled in some ourselves. It's since settled a little bit more, but not a lot. I would expect it to settle some over the first year or so.
really, because when they told me that it would settle it would not go any more then like a sause pot. i hope they do come soon becasue i do have a small dog and get worried. right now the ground is frozen but when it was not last week, the ground was very soft around it, and i guess that has me a little worried but i will hope that you are very right and that this is normal!!!!! and thanks for putting my mind at a little ease!
but it still does not make it it right that i have called all week long and was promissed that they would come and never did. so that also has gotten me more upset then i should.
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| Posted 3/6/07 7:54 PM |
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Michelle
My Little Yankee Fans
Member since 1/06 4018 total posts
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Re: I need help on how to handle a situation(updated with a pic)
That is normal settleing, and with the rain we are having it is normal.
Also the ground will not freeze like the other areas since it is not solid dirt, the cesspool there makes it harder for that area to freeze.
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| Posted 3/6/07 10:20 PM |
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