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If you were going to write a letter of complaint, who would you write to?

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jes81276
summer fun!

Member since 3/06

4962 total posts

Name:
Jaime

If you were going to write a letter of complaint, who would you write to?

I had an AWFUL customer service experience today at Babies R Us. I am still fuming over it several hours later. If I wanted to write a letter of complaint, what would be more effective, writing to the store that I had the experience at, or the corporate headquarters? TIA!

Posted 10/21/07 4:52 PM
 
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smdl
I love Gary too..on a plate!

Member since 5/06

32461 total posts

Name:
me

Re: If you were going to write a letter of complaint, who would you write to?

Corporate
cc the store manager

If really bad and not satisfied, BBB.

Posted 10/21/07 4:54 PM
 

luvsbob4603
To a healthy 2013

Member since 5/05

21840 total posts

Name:
To a brand new year to a healthier me

Re: If you were going to write a letter of complaint, who would you write to?

I would write to the corporate headquarters.

Posted 10/21/07 4:55 PM
 

Gatsbygirl
Please St. Therese....

Member since 10/07

8494 total posts

Name:

Re: If you were going to write a letter of complaint, who would you write to?

What BRU? I had TERRIBLE service at Westbury the other week. On line forever with one register open and other employees standing around. Rude cashier. I did talk to the store manager, but wanted to do more Chat Icon

Hope the rest of your day got better!!

Posted 10/21/07 5:07 PM
 

mrswask
Pookie Love

Member since 5/05

20229 total posts

Name:
Michal

Re: If you were going to write a letter of complaint, who would you write to?

I would send a copy to the store manager and corporate HQ

Posted 10/21/07 5:09 PM
 

NASP09
...

Member since 6/05

6030 total posts

Name:

Re: If you were going to write a letter of complaint, who would you write to?

Posted by mrswask

I would send a copy to the store manager and corporate HQ



Me too

Posted 10/21/07 5:52 PM
 
 

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