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Did your restaurant get back at nasty customers?

Forum Opinion Poll
Yes 15 18.29%
No 63 76.83%
Other 4 4.88%
 

If you were part of the wait staff in a restaurant

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Pages: [1] 2

Cheeks24
Living a dream

Member since 1/08

8589 total posts

Name:
Cheeks

If you were part of the wait staff in a restaurant

Did your establishment "spit in customer's food" for being nasty to the staff? Not necessarily that, but something like that.

Posted 1/24/11 1:28 PM
 

AngnShaun
Sisters

Member since 1/10

21015 total posts

Name:
Ang

Re: If you were part of the wait staff in a restaurant

I worked at McDonalds and a concession stand on the boardwalk in Rockaway... and i never saw anyone do this...

Posted 1/24/11 1:29 PM
 

Cheeks24
Living a dream

Member since 1/08

8589 total posts

Name:
Cheeks

Re: If you were part of the wait staff in a restaurant

Posted by AngnShaun

I worked at McDonalds and a concession stand on the boardwalk in Rockaway... and i never saw anyone do this...



I've never either, but always curious.

Posted 1/24/11 1:29 PM
 

julesrbf
Baby Girl

Member since 6/09

3882 total posts

Name:

Re: If you were part of the wait staff in a restaurant

I worked in two different restaurants and never once saw anyone do anything to "get back" at a nasty customer.

Posted 1/24/11 1:30 PM
 

kimbalina
Bring on the glitter and bows!

Member since 6/08

15158 total posts

Name:
Kim

Re: If you were part of the wait staff in a restaurant

Oh the movie "Waiting" talks about this a lot.

Posted 1/24/11 1:31 PM
 

AngnShaun
Sisters

Member since 1/10

21015 total posts

Name:
Ang

Re: If you were part of the wait staff in a restaurant

Posted by Mici C

Posted by AngnShaun

I worked at McDonalds and a concession stand on the boardwalk in Rockaway... and i never saw anyone do this...



I've never either, but always curious.



ever since i saw Waiting, ive wondered also... thats why im never nasty to people that handle my food...

Posted 1/24/11 1:31 PM
 

CouponKT
Our family is complete

Member since 6/06

16494 total posts

Name:
K

Re: If you were part of the wait staff in a restaurant

No, I haven't. I mainly worked at chain restaurants and their standards were high and maintained that way.

Posted 1/24/11 1:31 PM
 

Nifheim
allo

Member since 1/09

5476 total posts

Name:
Jennifer

Re: If you were part of the wait staff in a restaurant

i worked at a deli you ****** us off you got the bad stuff.

Posted 1/24/11 1:38 PM
 

cateyemm
Twins!

Member since 7/10

8027 total posts

Name:

Re: If you were part of the wait staff in a restaurant

i worked in a coffee shop but we never did that.

Posted 1/24/11 1:39 PM
 

jilliibabii
Mrs. O'Connor

Member since 6/10

12821 total posts

Name:
Jillian

Re: If you were part of the wait staff in a restaurant

I worked in a bagel store and we never did anything like that. People smoked and had sex in the walk-in fridge, but nobody ever spit in anyone's food. Chat Icon

Posted 1/24/11 1:40 PM
 

Celt
~~~~~~~~~~

Member since 4/08

7758 total posts

Name:
colette

Re: If you were part of the wait staff in a restaurant

I waitressed at a restaurant on the UES and at a bar/club/restaurant down in the village, probably 6 years total - never did it, never saw it happen...

Posted 1/24/11 1:58 PM
 

heathergirl
Cocktail Time!

Member since 10/08

4978 total posts

Name:
American mouth

Re: If you were part of the wait staff in a restaurant

No way. And I worked at 2 very popular restaurants. There's just no way too. Cameras, managers...there's no sneaky way to do something, even if you want to.

Posted 1/24/11 2:08 PM
 

yelley
Fortunate

Member since 11/07

3037 total posts

Name:
Danielle

Re: If you were part of the wait staff in a restaurant

I was a server for 7 years and worked at three different restaurants -- In that time I NEVER saw anyone eff with a customers food or drink.

Posted 1/24/11 2:13 PM
 

MrsMerlot
Unconditional Love

Member since 4/06

6005 total posts

Name:
Chrissy

Re: If you were part of the wait staff in a restaurant

Worked at a chain-food restaurant for almost 8 years, and it never involved "human" fluid, but other servers and the back-of-house would get back at nasty customers in some other shape/form.

Posted 1/24/11 2:27 PM
 

WhatNow
Say Cheese!

Member since 1/06

8033 total posts

Name:
A (formerly WhatNow?)

Re: If you were part of the wait staff in a restaurant

Posted by MrsMerlot
but other servers and the back-of-house would get back at nasty customers in some other shape/form.



Like?Chat Icon

Posted 1/24/11 2:48 PM
 

IrishLasss334
I'll be there soon!

Member since 1/08

6549 total posts

Name:
Patty

Re: If you were part of the wait staff in a restaurant

Not restaurant business, but I used to work with someone in that worked for a major airline, which is still in business, she was a flight attendant. Sometimes (let's use that term loosely) they would put Visine in a passengers coffee/drink if the customer was "difficult" - particularly on long trans-atlantic flights. Apparently Visine gives you the runs.

Posted 1/24/11 3:02 PM
 

MikesBride
LIF Adult

Member since 12/09

1245 total posts

Name:
Ilana

Re: If you were part of the wait staff in a restaurant

Whether it actually happens or not, this is part of the reason I make sure I am always nice and respectful to waitstaff.

The other part is that they definitely have one of the hardest jobs out there and don't get paid enough to deal with people's crap.

Posted 1/24/11 3:15 PM
 

LiveForMoments
LIF Adult

Member since 10/10

2418 total posts

Name:

Re: If you were part of the wait staff in a restaurant

Never. Not to offend, but to get so angry to want to physically harm/violate someone is kind of an issue...we all have bad days.

Posted 1/24/11 3:19 PM
 

MrsMerlot
Unconditional Love

Member since 4/06

6005 total posts

Name:
Chrissy

Re: If you were part of the wait staff in a restaurant

Posted by LiveForMoments

Never. Not to offend, but to get so angry to want to physically harm/violate someone is kind of an issue...we all have bad days.



Not that I'm justifying the behavior in any way, but when a customer consistently comes in acting like the waitstaff/servers are their personal servants, then no - it's not having a bad day, it's a person that is just that way.

Posted 1/24/11 3:21 PM
 

MrsMerlot
Unconditional Love

Member since 4/06

6005 total posts

Name:
Chrissy

Re: If you were part of the wait staff in a restaurant

Posted by WhatNow

Posted by MrsMerlot
but other servers and the back-of-house would get back at nasty customers in some other shape/form.



Like?Chat Icon



1) Visine in their food or drink - someone else just stated that on here - gives them the runs.

2) If they returned their pizza claiming they didn't "order that" b/c they did not read the menu, then the pizza usually got wiped on the counter (sometimes on the floor depending on the line cook that day) and put right back in the oven with a fresh layer of cheese and sauce and returned to the guest. It's the same pizza, yet the customer ate it happily thinking it was the "other" pizza they didn't order.

Posted 1/24/11 3:23 PM
 

Cheeks24
Living a dream

Member since 1/08

8589 total posts

Name:
Cheeks

Re: If you were part of the wait staff in a restaurant

Posted by MrsMerlot

Posted by WhatNow

Posted by MrsMerlot
but other servers and the back-of-house would get back at nasty customers in some other shape/form.



Like?Chat Icon



1) Visine in their food or drink - someone else just stated that on here - gives them the runs.

2) If they returned their pizza claiming they didn't "order that" b/c they did not read the menu, then the pizza usually got wiped on the counter (sometimes on the floor depending on the line cook that day) and put right back in the oven with a fresh layer of cheese and sauce and returned to the guest. It's the same pizza, yet the customer ate it happily thinking it was the "other" pizza they didn't order.



Now this is the stuff I was looking to hear Chat Icon

When my cousin lived in Florida he worked for a sandwich chain while in HS and he said when they were slow they would have food fights with the deli meat and would wash it off and put it back. Chat Icon

Posted 1/24/11 3:51 PM
 

Erica
LIF Adult

Member since 5/05

11767 total posts

Name:

Re: If you were part of the wait staff in a restaurant

no. never.

I worked at a Friendly's for 5 years and never di or saw this.


I will say, I drooled (by accident) into a 5 gallon tub of vanilla ice cream. I tried to scoop out where i thought it went, but it was so busy, I didn't want to go through the hassel of going and getting a new one and of course explaining to my manager. Chat Icon



Posted by MikesBride

Whether it actually happens or not, this is part of the reason I make sure I am always nice and respectful to waitstaff.




you also just get better service. Dh's order was taken by someone with the same name at our local deli. He waited patiently for them to make it again without being in a huff and now he gets special treatment from them.

Message edited 1/24/2011 3:57:38 PM.

Posted 1/24/11 3:53 PM
 

hbugal
Lesigh

Member since 2/07

15928 total posts

Name:

Re: If you were part of the wait staff in a restaurant

I waitressed....

I bartended....

I managed...

My family owned a restaurant at one point...

NEVER EVER did we do anything to a nasty customer....

The most I ever did was when I was bartending. Let's say it was a busy bar and said nasty customer wanted a drink. I would usually make them wait a bit longer than the average customer...and their drinks would always be made on the weaker side. But you really had to push my buttons for that to happen.

Posted 1/24/11 3:57 PM
 

Boobobunny
Live in the Present

Member since 5/05

3572 total posts

Name:
Dannielle

Re: If you were part of the wait staff in a restaurant

no, i think i would have quit rather quickly if i saw that

Posted 1/24/11 4:03 PM
 

MrsFishstick
LIF Adult

Member since 5/10

935 total posts

Name:

Re: If you were part of the wait staff in a restaurant

I worked at Pizza Hut and the people who bring their kids in at 10:45pm riiiiight before we closed always ****** me off. But, the one instance we "got back" at a customer was more of an F U than revenge.
This guy kept saying the soda was flat or wasn't sweet enough. My manager kept adjusting the levels on the machine to please the guy, but nothing did. Finally my manager said to open a bottle and give it to him, maybe there was something wrong with the machine. I opened a bottle and gave the glass to the guy, who then stated it still "wasn't right". My manager came out with the open bottle and said, we just poured it from here how can it not be right. The guy immediately backed down, "oh oh it's ok it's ok"

Posted 1/24/11 4:05 PM
 
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