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NS1976
My princess!
Member since 5/05 6548 total posts
Name:
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My Kohls Christmas Angel...
I went shopping at Kohls tonight. They were having a GREAT sale and everything I bought was on sale for a great price.
So this older woman begins to ring me up but whispers to me, while looking me dead in the eye, please look at the right hand side of your screen. That will be the sale price and the middle one will be the regular. Please focus in the sale price. So I am thinking ***? So I said ok and watched my items. So I noticed like 3 things were ringing up the wrong sale price. After every item she would whispter, is this one correct? When I told her no, she put the item on the side and went on with the next one. Finally she went back to them. She told me to tell her the price of the sale items and she fixed it for me.
She then whispered, you know, sometimes they dont enter the right sale price into the computer at the register on purpose..and winked at me. I said ohhhh and smiled back. She then started talking to me about the holidays, the economy and how heart breaking it is for her to see people being ripped off. She said the least she could do was "help them out" in some way. Then she asked if I had any coupons. I didnt, she whipped out a coupon from her pocket and I got 22 dollars off of my total.
When she wished me a happy holiday, her eyes just sparkled. She truly meant it. She was a beautiful person and if it doesnt sound like much, it really was. It was an amazing experience..then I left and it was snowing..was a magical christmas evening. 
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Posted 12/7/08 1:21 AM  |
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Long Island Weddings
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Tinyswife
My family is complete
Member since 4/07 1819 total posts
Name:
Cathleen
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Re: My Kohls Christmas Angel...
That was no nice. I gave my coupon last week to a lady on line behind me. She then saw me in the next store and thanked me she save approx $40. I was so happy to help someone else in these hard times. Its funny when I read you post I bought a bunch of things and I also had 3 items that had the wrong price and the lady changed them after I questioned her but now I wonder how many people dont catch this. Glad it all worked out for you.
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| Posted 12/7/08 3:17 AM |
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waterspout4
My loves
Member since 5/06 19150 total posts
Name:
Kelly
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Re: My Kohls Christmas Angel...
Awesome!!!!!!!!!
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| Posted 12/7/08 3:43 AM |
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NS1976
My princess!
Member since 5/05 6548 total posts
Name:
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Re: My Kohls Christmas Angel...
Posted by Tinyswife
That was no nice. I gave my coupon last week to a lady on line behind me. She then saw me in the next store and thanked me she save approx $40. I was so happy to help someone else in these hard times. Its funny when I read you post I bought a bunch of things and I also had 3 items that had the wrong price and the lady changed them after I questioned her but now I wonder how many people dont catch this. Glad it all worked out for you.
Yea..the way she whispered it was almost like they told them that they do not enter the correct sale price into the computer and to just go with it..this wonderful lady though, was just not having it!
That was so nice that you gave your coupon to someone else. This is what Christmas is all about.
Message edited 12/7/2008 4:00:09 AM.
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| Posted 12/7/08 3:59 AM |
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bklyngirl
COULD THIS BE MY YEAR??
Member since 6/05 15758 total posts
Name:
Gail
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Re: My Kohls Christmas Angel...
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| Posted 12/7/08 7:57 AM |
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Stefanie
♥
Member since 5/05 23599 total posts
Name:
Stefanie
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Re: My Kohls Christmas Angel...
That's great! 
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| Posted 12/7/08 9:18 AM |
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EmmaNick
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Member since 12/06 16001 total posts
Name:
*
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Re: My Kohls Christmas Angel...
That was nice of her
I was in Kohls yesterday morning and none of the early bird specials were coming up the correct price. I too thinnk they do it on purpose since most people don't pay attention.
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| Posted 12/7/08 10:16 AM |
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Luvlylady
Earned My Bragging Rights!
Member since 5/05 6141 total posts
Name:
Alexandria
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Re: My Kohls Christmas Angel...
Noreen where is this Kohl's????????
I need to get a cashier like this!
Great Story!
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| Posted 12/7/08 11:28 AM |
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Cpt2007
A new love!
Member since 1/08 5946 total posts
Name:
Liz
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Re: My Kohls Christmas Angel...
That's wonderful.
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| Posted 12/7/08 11:36 AM |
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ladybug8
LIF Adult
Member since 3/07 2660 total posts
Name:
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Re: My Kohls Christmas Angel...
Am I understanding this correctly--Kohl's is trying to pull a fast one with their prices?
(p.s-that was nice of her )
Message edited 12/7/2008 4:23:02 PM.
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| Posted 12/7/08 12:10 PM |
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bklyngirl
COULD THIS BE MY YEAR??
Member since 6/05 15758 total posts
Name:
Gail
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Re: My Kohls Christmas Angel...
whenever i went for the earlybird specials, the price came up as the sale price. glad she was honest
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| Posted 12/7/08 12:16 PM |
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Beth
The Key to your new home....
Member since 2/06 24849 total posts
Name:
Beth
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Re: My Kohls Christmas Angel...
that was so nice of her
but stores like Kohls confuse me with their pricing (macy's is the same way- which is way I would never shop there on a non-sale day b/c they do actually charge the high prices a few days a month)
the are always on sale
they lie about the real price- sorry to break that to everyone
the high retail price is not really the value of the item
they "own" the item at the 30% off price or the 40% off price depending on the department
(own means that is the price that they are making full mark up)
Message edited 12/7/2008 12:23:20 PM.
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| Posted 12/7/08 12:22 PM |
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CaseyGirl
Mommy to 3 Boys :)
Member since 5/05 19978 total posts
Name:
Jen - counting my blessings...
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Re: My Kohls Christmas Angel...
how nice, maybe she was an angel
( i watch too many lifetime movies!)
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| Posted 12/7/08 12:22 PM |
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NS1976
My princess!
Member since 5/05 6548 total posts
Name:
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Re: My Kohls Christmas Angel...
Posted by CaseyGirl
how nice, maybe she was an angel
( i watch too many lifetime movies!)
OMG! The first thing I said to my dh was..shes my lifetime angel!!!!! He rolled his eyes!!!!!! It was just so nice. She was whispering so I guess she could have gotten in trouble for doing what she was doing ya know? It was also odd because she said that this massage pillow I had bought for my dad was nice. I said, yea for my dad, who is the hardest person to buy for in the world..and she says..oh I am sure he just likes to relax in his chair and watch football and horse racing....THIS IS MY DAD!!!!!!!!!! If she just said football, I wouldnt have thought much of it but horse racing?!?!?!?!?!?!? Really surreal experience~!
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| Posted 12/7/08 3:08 PM |
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luvsbob4603
To a healthy 2013
Member since 5/05 21840 total posts
Name:
To a brand new year to a healthier me
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Re: My Kohls Christmas Angel...
Posted by nycchic24
Posted by CaseyGirl
how nice, maybe she was an angel
( i watch too many lifetime movies!)
OMG! The first thing I said to my dh was..shes my lifetime angel!!!!! He rolled his eyes!!!!!! It was just so nice. She was whispering so I guess she could have gotten in trouble for doing what she was doing ya know? It was also odd because she said that this massage pillow I had bought for my dad was nice. I said, yea for my dad, who is the hardest person to buy for in the world..and she says..oh I am sure he just likes to relax in his chair and watch football and horse racing....THIS IS MY DAD!!!!!!!!!! If she just said football, I wouldnt have thought much of it but horse racing?!?!?!?!?!?!? Really surreal experience~!
Wow, That is awesome, What a great experience you had.
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| Posted 12/7/08 3:10 PM |
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browneyedgirl
family is all that matters
Member since 6/06 6513 total posts
Name:
browneyes
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Re: My Kohls Christmas Angel...
you should call and speak to a manager. don't tell her the specifics but tell her that this cashier went above and beyond and you wanted to let management know. things like this go in their files and they can get bonuses--my cousin works there and is always so happy when someone does this
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| Posted 12/7/08 4:04 PM |
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LIMOMx2
...
Member since 5/05 24989 total posts
Name:
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Re: My Kohls Christmas Angel...
Wait was she giving you sale prices and they really were not on sale?
If so that is good for you but that really is not a good employee And that is very bad for Kohls.
Message edited 12/7/2008 6:27:01 PM.
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| Posted 12/7/08 6:26 PM |
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EmmaNick
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Member since 12/06 16001 total posts
Name:
*
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Re: My Kohls Christmas Angel...
Posted by 5ofClubs
Wait was she giving you sale prices and they really were not on sale?
If so that is good for you but that really is not a good employee And that is very bad for Kohls.
No they were all coming up with the wrong price it sounds like and she was fixing it.
The more I think about it, the more she didn't really go above and beyond. I hope she told management that the stuff was coming up wrong so they could fix it.
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| Posted 12/7/08 6:31 PM |
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DayDay
Livin' the Good Life....
Member since 9/06 5939 total posts
Name:
Dayna
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Re: My Kohls Christmas Angel...
That was really nice
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| Posted 12/7/08 6:52 PM |
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FeliciaDP
♥
Member since 5/05 18599 total posts
Name:
Mommy
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Re: My Kohls Christmas Angel...
What a nice story! I'm glad she adjusted the prices to what they should have been, esp. if they were on sale, it's pretty crappy that Kohls didn't have all of that info updated in their computer when they rang up. But what made it better is that she gave you the discounted coupon off.... What a good savings. So glad for you
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| Posted 12/7/08 7:06 PM |
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4monkeys
boys will be boys =)
Member since 9/05 7205 total posts
Name:
:)
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Re: My Kohls Christmas Angel...
Posted by 5ofClubs
Wait was she giving you sale prices and they really were not on sale?
If so that is good for you but that really is not a good employee And that is very bad for Kohls.
what do you mean ?
I think it's retailers/stores that are bad, they purposely try to trick the customers in many ways, such as this one. It's a shame that they have to pull all these games and marketing ploys to rip people off. (like putting the wrong size box of cereal on the same shelf as the one on sale, while the smaller one costs much MORE..ive seen that done too many times)..
and Ive been given a coupon by cashiers many times.
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| Posted 12/7/08 8:27 PM |
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4monkeys
boys will be boys =)
Member since 9/05 7205 total posts
Name:
:)
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Re: My Kohls Christmas Angel...
Great story Noreen ! 
A few days ago at Kohls, I let a lady ahead of me in line and she almost fell over because she was so thankful. SHe was from Montana and is SO used to everyone treating each other like family, and has been coming across so many rude and angry people in NY..
(she actually told me a story (that was on snopes as being not true  ) but she sincerely believed it (someone helps Bill Gates with a flat tire, and BG in turn pays his mortgage) She was the sweetest thing ever though. 
Ive seen this happen at Kohls way too often, the right price not coming up.
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| Posted 12/7/08 8:30 PM |
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4monkeys
boys will be boys =)
Member since 9/05 7205 total posts
Name:
:)
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Re: My Kohls Christmas Angel...
Posted by Beth1210
that was so nice of her
but stores like Kohls confuse me with their pricing (macy's is the same way- which is way I would never shop there on a non-sale day b/c they do actually charge the high prices a few days a month)
the are always on sale
they lie about the real price- sorry to break that to everyone
the high retail price is not really the value of the item
they "own" the item at the 30% off price or the 40% off price depending on the department
(own means that is the price that they are making full mark up)
retail is a big game, there's no such thing as a true "original price".  I worked in retail in the buying offices. they called it "mock retail", store pays $5 for the item. they mark it $20 value, half off $10, they are still making a great profit.
and dpending on the item and the dept, the markup was still huge on some items. while the customers ran for the "50% OFF" sign. and it flew off the shelves.
Ive seen huge markups and Ive seen way too much behind the scenes in retaul and in the manufacturing end to EVER pay retail for anything. One of my bosses taught me so much about managing money and negotiating right on the job...
Message edited 12/7/2008 8:37:00 PM.
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| Posted 12/7/08 8:33 PM |
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MrsRJP
Happy Spring!!!
Member since 12/07 2151 total posts
Name:
Rena Marie
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Re: My Kohls Christmas Angel...
That was very nice of her. It is good to hear there are some nice and honest people in the world.
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| Posted 12/7/08 8:33 PM |
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Melissa77
Mommy of 3
Member since 8/08 2872 total posts
Name:
Melissa
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Re: My Kohls Christmas Angel...
That was very nice of her - I was in Kohls last week and my cashier caught that the boots I was buying for DD were for the same foot - I was thrilled! I would have been so ****** if she opened them christmas and then found out b/c there were only like 3 pairs left.
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| Posted 12/7/08 9:19 PM |
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