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NEVER BUY ONLINE AT OLDNAVY.COM!!!!..**UPDATE**

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Pages: 1 [2] 3

BargainMama
LIF Adult

Member since 5/09

15657 total posts

Name:

Re: NEVER BUY ONLINE AT OLDNAVY.COM!!!!

Old Navy, Gap, Kohls and Gymboree are on my list of the slowest shippers ever. I don't order online from them anymore. Guess I'm used to Amazon shipping out the next day.

Posted 12/2/11 10:18 AM
 
Long Island Weddings
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BriBri2u
L'amore vince sempre

Member since 5/05

9320 total posts

Name:
Mrs. B

Re: NEVER BUY ONLINE AT OLDNAVY.COM!!!!

I ordered a bunch of stuff from ON & GAP 2 weeks ago before my trip to FL and received them all before the 5-7 business day time slot.

I would think that the big Holiday Sale kick off slowed them down...it's too be expected.

Posted 12/2/11 10:38 AM
 

ali120206
2 Boys

Member since 7/06

17792 total posts

Name:

Re: NEVER BUY ONLINE AT OLDNAVY.COM!!!!

Posted by nrthshgrl

If you paid for premium shipping, then I could completely see being upset. And if you did, I'd ask if you can pick it up in the store & get a full refund on shipping, etc.



I agree.

I ordered items from gap.com on Saturday and they shipped today. They were promised to me in 10 business days - which is when they will be arriving, next Fri.

I'm annoyed though because I didn't double check my order confirmation, they are sending me something in the wrong color (but, it's my own fault).

Posted 12/2/11 10:39 AM
 

Mrs213
????????

Member since 2/09

18986 total posts

Name:

Re: NEVER BUY ONLINE AT OLDNAVY.COM!!!!

I usually get my stuff within 3-5 days off there site. Never had an issue...

Posted 12/2/11 10:44 AM
 

tara73
carseat nerd

Member since 11/09

3669 total posts

Name:
Buttercup

Re: NEVER BUY ONLINE AT OLDNAVY.COM!!!!

I've ordered from ON before, and found sometimes that their site is slower to update than reality. I've had it show stuff shipped and gotten it the next day, tracking showed it shipped 2 days prior. But, I've always gotten stuff within the time frame. I have an order I placed Friday with them and it still shows it hasn't shipped but I bet I get it by next Friday at the latest.

Posted 12/2/11 10:47 AM
 

babymakes3
Almost there!

Member since 7/06

7376 total posts

Name:

Re: NEVER BUY ONLINE AT OLDNAVY.COM!!!!

I never buy from Gap or ON online because they take forever to ship. The actual shipping doesn't take too long, still more than other retailers, but the processing takes forever!

Posted 12/2/11 10:54 AM
 

ElizaRags35
My 2 Girls

Member since 2/09

20494 total posts

Name:
Me

Re: NEVER BUY ONLINE AT OLDNAVY.COM!!!!

I ordered Friday and I just checked the tracking and it should be delivered today - 1 week. I did the free shipping and considering I bought on black friday, I'm impressed.

I've ordered from them sometimes and have gotten my shipment within 3 days of ordering. It's just a busy time of year.

Posted 12/2/11 11:15 AM
 

LeShellem
A new beginning

Member since 2/07

3600 total posts

Name:
LeShelle

Re: NEVER BUY ONLINE AT OLDNAVY.COM!!!!

Posted by ElizaRags35

I ordered Friday and I just checked the tracking and it should be delivered today - 1 week. I did the free shipping and considering I bought on black friday, I'm impressed.

I've ordered from them sometimes and have gotten my shipment within 3 days of ordering. It's just a busy time of year.



I love your avator

Posted 12/2/11 12:03 PM
 

KNic19
Baby's First Christmas

Member since 7/09

3541 total posts

Name:
Kim

Re: NEVER BUY ONLINE AT OLDNAVY.COM!!!!

I've never had a problem with them....I order a TON of items from them, especially at this time of year because of sales. I will say that things come a little slower during this time of year because of the extremely heavy traffic, but I expect that with every company and consider it a plus if it gets here in a 'normal' time period.

Posted 12/2/11 12:09 PM
 

hazeleyes33
LIF Adult

Member since 5/05

13060 total posts

Name:
Ginger

Re: NEVER BUY ONLINE AT OLDNAVY.COM!!!!

I ordered from Kohls online Thanksgiving night and have not gotten my order yet. It has been shipped though. Between Black Friday and Cyber Monday, everyone should expect their packages to come a little later than usual.

Posted 12/2/11 12:32 PM
 

lvdolphins
My Loves!

Member since 5/05

46292 total posts

Name:

Re: NEVER BUY ONLINE AT OLDNAVY.COM!!!!

I ordered from Target last Friday and already recieved my order 2 days ago. I was Shocked! I wasn't expecting it til today or tomorrow.

I ordered from Toys R Us on Monday and I don't expect that order til next week sometime.

Like others said, give it more time. With Cyber Monday, I'm SURE things are backed up a bit.
I'm not sure I'd be so annoyed. It's a very busy time of year.

Posted 12/2/11 12:46 PM
 

iluvmynutty
Mom to E&M

Member since 12/08

1762 total posts

Name:
D

Re: NEVER BUY ONLINE AT OLDNAVY.COM!!!!

I placed an order on Sunday and received it yesterday (Thursday). I was very pleased. It said 7 - 9 business says for free shipping but it only took 3!

Posted 12/2/11 1:09 PM
 

Hoping4Baby11
Live life to the fullest!,

Member since 1/11

2140 total posts

Name:
Jenn

Re: NEVER BUY ONLINE AT OLDNAVY.COM!!!!

A manager had called me on my cell phone...he apoligized for the late delay..They are shipping them today and are giving me a $25 GC for me troubles!! Chat Icon

Posted 12/2/11 3:20 PM
 

pjc92980
LIF Infant

Member since 9/11

198 total posts

Name:

Re: NEVER BUY ONLINE AT OLDNAVY.COM!!!!..**UPDATE**

Posted by Hoping4Baby11

A manager had called me on my cell phone...he apoligized for the late delay..They are shipping them today and are giving me a $25 GC for me troubles!! Chat Icon



good! glad they rectified the situation

Posted 12/2/11 3:57 PM
 

Pumpkin1
LIF Adult

Member since 12/05

3715 total posts

Name:

Re: NEVER BUY ONLINE AT OLDNAVY.COM!!!!..**UPDATE**

Posted by Hoping4Baby11

It was for a b-day gift!!!!!!

And the rep shouldn't of told me it was shipping today(Tuesday) They should of been honest. Other companies were probablly overloaded too..but I already received my stuff and they were all ordered on the same day!




Did you pay for expedited shipping? If not, I don't think you have any grounds to complain. If I remember correctly, the "free shipping" option states it will ship within 5 to 7 days. I understand that things usually come quicker than that and you are disappointed that it hasn't, but you really can't complain.

Posted 12/2/11 4:28 PM
 

JEKS1219
LIF Infant

Member since 9/08

163 total posts

Name:
Jen

Re: NEVER BUY ONLINE AT OLDNAVY.COM!!!!..**UPDATE**

If I read this right, this is not about shipping it's about ON NOT shipping, so once it leaves the facility you still would have the 5 to 7 business days to get your item leaving you anywhere between the 16 and 20th. I would be upset too....

If they processed the order in a couple days, like the website said and then the 5-7 business days, you should have had it the middle of next week at the latest.

Glad they responded quickly, seems like they are trying to the right thing

(at least they didn't cut it up and throw it out because you complained on LIF ) Chat Icon

Posted 12/2/11 4:39 PM
 

smdl
I love Gary too..on a plate!

Member since 5/06

32461 total posts

Name:
me

Re: NEVER BUY ONLINE AT OLDNAVY.COM!!!!..**UPDATE**

This time of the year, you really need to expect delays in order processing.

If you need an item in a more timely manner you have to order with expedite shipping.

Posted 12/2/11 7:04 PM
 

MST9106
My life:)

Member since 6/06

9589 total posts

Name:

Re: NEVER BUY ONLINE AT OLDNAVY.COM!!!!..**UPDATE**

They are slow but I never really had a problem with them before. If you think ON is bad then don't ever order from Gymboree...they take foreeeeeeeever!

Posted 12/2/11 7:35 PM
 

KittyGags
LIF Adult

Member since 7/09

5614 total posts

Name:

Re: NEVER BUY ONLINE AT OLDNAVY.COM!!!!..**UPDATE**

I ordered from Carters Monday and I just got a shipping notification today.

I don't think ON is slow compared to a lot of places...

And ITA with the others that its to be expected this time of year...

Posted 12/2/11 9:40 PM
 

MaZz
* Lovin my baby girl!!! *

Member since 2/09

6243 total posts

Name:
Gina

Re: NEVER BUY ONLINE AT OLDNAVY.COM!!!!..**UPDATE**

I think you're going a bit overboard. Black Friday-cyber week prob overloaded the system. They are prob backed up out the asss. I know it was impossible to get even get on there on bf.

Posted 12/2/11 11:29 PM
 

mrsboss
my little love

Member since 12/09

5054 total posts

Name:
Me

Re: NEVER BUY ONLINE AT OLDNAVY.COM!!!!..**UPDATE**

I had this happen with old navy online 2x last yr when ordering maternity clothes. Stuff never shipped for a week +, and another time, eventhough I could order it, I got an email a week later saying they were out of stock!!?!

I wound up getting two 25% off coupons. Whatever. I am not thrilled with them.

Posted 12/3/11 12:09 AM
 

jes81276
summer fun!

Member since 3/06

4962 total posts

Name:
Jaime

Re: NEVER BUY ONLINE AT OLDNAVY.COM!!!!..**UPDATE**

I've ordered from them on line a galzillion times and never had a problem. They prob can't keep up with the demand of the holiday season....although I know it's frustrating for you.

Posted 12/3/11 8:30 AM
 

MorningCuppaCoffee
Tired!

Member since 12/07

16353 total posts

Name:
Allison

Re: NEVER BUY ONLINE AT OLDNAVY.COM!!!!..**UPDATE**

Posted by Hoping4Baby11

A manager had called me on my cell phone...he apoligized for the late delay..They are shipping them today and are giving me a $25 GC for me troubles!! Chat Icon



That was a nice thing to do.

Although I really would not expect it this time of year as I mentioned up thread.

Posted 12/3/11 8:32 AM
 

headoverheels
s'il vous plaît

Member since 6/07

42079 total posts

Name:
LB

Re: NEVER BUY ONLINE AT OLDNAVY.COM!!!!..**UPDATE**

Holy overreaction batman Chat Icon

Posted 12/3/11 9:13 AM
 

fdnywife
Mommy of 3 and 4 rescues

Member since 9/09

1841 total posts

Name:

Re: NEVER BUY ONLINE AT OLDNAVY.COM!!!!..**UPDATE**

I orderd right before black Friday and got all my clothes super quick.

Posted 12/3/11 3:12 PM
 
Pages: 1 [2] 3
 

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