Our DISGUSTING furniture delivery experience this weekend-- EXTREMELY long & gross

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nbc188
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Our DISGUSTING furniture delivery experience this weekend-- EXTREMELY long & gross

We had DD's big-girl furniture delivered on Saturday. Ordered from JCPenney....delivered by a separate shipping company. We paid to have it delivered to our house AND assembled even though we could have gone to pick it up at the store b/c we've run into problem before if the furniture is damaged, then you have to drag it back to the store, etc.

They show up on time, which was nice....2 guys. One of them says to DH "you're going to put this together, right? We're just dropping off?"...while he's got a drill in his hand Chat Icon DH says "Um, no, we paid for it to be assembled b/c we want to make sure there's no damage" DH thinks they're just trying to get a bigger tip by "doing us a favor" even though we paid for it.

Whatever. They carry something in, down to DD's room. 2 minutes later, 1 guy is calling for DH (I was cleaning elsewhere but could hear it). Tells DH he cut his finger and needs a bandage. DD's room is right next to the bathroom, so he's already standing in our bathroom, which is rude/weird Chat Icon DH gets him a Bandaid, the guy complains that it's too big, a smaller one would be fine We have them in a glass jar, so DH leaves the jar on the counter in the bathroom.

Fast forward 15 minutes, I hear the Bandaid jar clanging. I think "hmm...guess he's helping himself to another bandage"....again, rude, but weird. DH goes to check on the guy. He's STILL in there, hasn't left our bathroom, tending to his wound. The other guy has been doing all the work with the furniture while this guy is in our bathroom.

They're here an hour total. They say they're done and want DH to sign the paperwork. DH says, AGAIN Chat Icon , well, we want to check over the furniture first, make sure there's no damage. The guys are in a MAJOR rush, you can tell...too bad, that's what we paid for, it's common for people to check it over. DH & I go into the room and DH starts looking at the dresser. I'm standing in the empty bedframe (no mattress on yet), looking at the tall dresser....for some reason, I glance down at the hardwood floor. I see spots ALL over it....I look closer....THERE IS BLOOD SPLATTERED EVERYWHERE ON THE FLOOR Chat Icon I kid you not, it looks like someone took a massive paintbrush and splattered blood droplets all over the entire floor Thank goodness we had taken EVERYTHING out of her room, rugs, other furniture, etc. Seriously looks like a crime scene.

So I say (kind of gasping b/c it took me by surprise and it was NASTY)..."Um, is that BLOOD all over the floor?" Chat Icon The bleeder is in the room, literally foaming at the mouth to get us to hurry up (we had been in there 1 minute probably at this point ) to sign off on the paperwork. DH comes over and even he is stunned/disgusted. The bleeder comes over, looks on the floor (can clearly see it from standing, don't even have to squat down) and says "Oh, sorry"....DH and I are staring at each other like "Is this really happening???" and the guy leaves to go out to the truck I'm assuming-- the other guy was outside....they hadn't yet gotten their tip OR had their paperwork signed off on, so he wasn't leaving. When the bleeder comes back in, I'm saying "you should probably seek medical help if you're bleeding that much" and he's blowing it off like "nah, it's ok, it's just a little cut!"

DH and I are literally gagging....to say there was blood ALL OVER her floor would be an understatement. Droplets of blood covered her ENTIRE floor...some on her wall and on the closet door too. Chat Icon The guy comes back in as DH is getting the harsh antibacterial spray (I only use all-natural stuff in the house but thankfully had Lysol Antibacterial Kitchen cleaner...not for use on hardwood but I was desparate) and is on his hands/knees starting to scrub it it. The guy looks at DH on the floor (again, waiting for his paperwork/tip), bends down for literally 15 seconds and "scrubs" one inch of the floor.

We am disgusted/pizzed beyond disgusted at this point, so he signs the papers (honestly, I didn't want him leaving any more DNA at my house at this point, I wanted him gone Chat Icon ) and they leave. DH then spends ALMOST 2 HOURS scrubbing dried blood droplets off of the floor in DD's beautiful room. I was nearly dry-heaving it was that nasty. Then we look in the bathroom, where the guy spent a good 15 minutes, and there's blood on the sink, faucet, etc DH had just scrubbed the bathroom clean that morning....so he then totally disinfected that AGAIN Chat Icon

I mean, I understand accidents happen, the guy hurt his finger. But they were in such a damn hurry that the guy literally spewed blood ALL OVER the room instead of opting out of the work so he didn't cause a health hazard all over the room And then, he didn't even MENTION that there was blood anywhere...they literally were trying to leave before we noticed it....then offered one 1/2-azz "sorry" Chat Icon and he scrubbed for 15 seconds Cleans out our entire supply of Bandaids too, w/o even a "thanks for the bandages".

On top of that, the morons didn't ask how high we wanted the bed (the height is adjustable), so they put it all the way at the top (we didn't know there were options otherwise we would have told them where to put it)...DH had to take the entire bed apart and lower it. Chat Icon

I called JCP in disgust today to file a complaint. Would compensation be nice? Yes. But the main reason I called was DISGUST. I mean, that is absolutely disgusting. If it was MY blood I would be disgusted, blood is nasty, esp. in my daughter's beautiful room. But a random stranger's blood ALL OVER the room?? Chat Icon W/o so much as an apology/offer to help clean/acknowledgment of it?

JCP said they'd get back to me, the lady was trying to remain matter-of-fact on the phone but you could tell she was even disgusted.

Whew, this is long, sorry It just feels better to get it out

Message edited 4/5/2010 9:24:56 PM.

Posted 4/5/10 9:21 PM