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PSA: Your company's IT guy/girl is not

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BabyAvocado
Happy New Year

Member since 5/05

17334 total posts

Name:

PSA: Your company's IT guy/girl is not

your personal IT Tech. Chat Icon

Believe it or not, we actually get paid to know the stuff we know and fix the problems we fix.

So when someone expects you to fix their problems with their home computer for free, it's a little insulting, and frankly, shouldn't be done on company time either. I work for the company...not for you.

Just a little vent. That is all. Chat Icon


P.S. Just to clarify - I am more than happy to offer free computer advice (3, 4, 28 times a day) but when you bring in your daughter's laptop from home and pull me aside pretending like you have an actual work related computer problem and ask me to fix it - well, I have a BIG problem with that. I also have a problem with you coming into my office, plopping yourself down and taking up 1/2 hr of my time discussing everything that went wrong when your stupid arse decided to install Vista on your home PC.

Ok. Vent is really over now. Chat Icon

Posted 3/6/07 3:24 PM
 
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luvsun27
Check out my cool glasses

Member since 5/05

8135 total posts

Name:
Kim

Re: PSA: Your company's IT guy/girl is not

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Does this go for family also, because my dad calls me all the time Chat Icon

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Posted 3/6/07 3:26 PM
 

Kate
*****

Member since 5/05

7557 total posts

Name:
Kate

Re: PSA: Your company's IT guy/girl is not

Chat Icon Chat Icon Chat Icon Chat Icon Chat Icon

Posted 3/6/07 3:26 PM
 

Blazesyth
*yawn*

Member since 5/05

8129 total posts

Name:

Re: PSA: Your company's IT guy/girl is not

Chat Icon Chat Icon

Thank you......

I've trained the familiy to not ask me questions; problem is it is not so easy to train the coworkers.

RTFM!!!!

Posted 3/6/07 3:29 PM
 

Lisa
I'm a PANK!!!

Member since 5/05

22334 total posts

Name:
Professional Aunts No Kids

Re: PSA: Your company's IT guy/girl is not

Chat Icon Chat Icon Chat Icon

are you my husband??

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Posted 3/6/07 3:29 PM
 

baghag
:P

Member since 5/05

10278 total posts

Name:

Re: PSA: Your company's IT guy/girl is not

ITA.

That used to happen to the IT guy here. Some idiot brought in his PLAYSTATION for him to fix. Chat Icon

Posted 3/6/07 3:30 PM
 

SweetestOfPeas
J'taime Paris!

Member since 3/06

32345 total posts

Name:

Re: PSA: Your company's IT guy/girl is not

Chat Icon my sister & BIL can relate to you! they get calls from everyone when they have computer issues

Posted 3/6/07 3:30 PM
 

CowgirlChick97
Nike. Just do it.

Member since 5/05

3303 total posts

Name:
Brianna

Re: PSA: Your company's IT guy/girl is not

they do this to my bro and husband all the time........they work at the same place and they are IT-ppl bring their kids comps in...its like WTS??

Posted 3/6/07 3:39 PM
 

Stacey1403
Where it all began....

Member since 5/05

24065 total posts

Name:

Re: PSA: Your company's IT guy/girl is not

Posted by Lisa

Chat Icon Chat Icon Chat Icon

are you my husband??

Chat Icon Chat Icon Chat Icon Chat Icon Chat Icon Chat Icon



Mine too Chat Icon

Posted 3/6/07 3:40 PM
 

greenfreak
.

Member since 9/06

11483 total posts

Name:
greenfreak

Re: PSA: Your company's IT guy/girl is not

Thank you. I don't know what it is that makes people think because you know about computers, that you are fair game.

I put a stop to that years ago when someone who was never that nice to me brought in her pc without asking. I made sure, in no uncertain terms, that she knew where I stood on it.

I thought you might like these, I posted them in our kitchen at work:

External Image

External Image

Posted 3/6/07 4:16 PM
 

nrthshgrl
It goes fast. Pay attention.

Member since 7/05

57538 total posts

Name:

Re: PSA: Your company's IT guy/girl is not

Yes but I traded my IT department free weekends in Manhattan - so I'd say we're square.Chat Icon

Posted 3/6/07 4:18 PM
 

Superkat
More a stranger than a friend

Member since 5/06

9730 total posts

Name:
K

Re: PSA: Your company's IT guy/girl is not

Greeny is the ult IT chick. Totally love the Dilbert.

Posted 3/6/07 4:20 PM
 

Bxgell2
Perfection

Member since 5/05

16438 total posts

Name:
Beth

Re: PSA: Your company's IT guy/girl is not

Dh deals with this all the time, especially on weekends. His firm calls so freakin' often, on our home phone, that now, when I pick up when he's gone, I know most of them by name Chat Icon Chat Icon Chat Icon

Posted 3/6/07 4:21 PM
 

greenfreak
.

Member since 9/06

11483 total posts

Name:
greenfreak

Re: PSA: Your company's IT guy/girl is not

Posted by Superkat

Greeny is the ult IT chick. Totally love the Dilbert.



I used to have a really great collection, for every occasion.

I should say that I am constantly providing support to my immediate family, and I want it that way. Nothing worse than fixing someone else's mistake. I've reconfigured everyone's computer from scratch at least once, if not 2 or 3 times.

Posted 3/6/07 4:24 PM
 

dpli
Daylight savings :)

Member since 5/05

13973 total posts

Name:
D

Re: PSA: Your company's IT guy/girl is not

DH does IT work and gets the family computer questions, I get the math homework questions.

How do your co-workers not see that this is not work related? I think it is part of the challenge of municipal work (you have a govt. job, right?)

Posted 3/6/07 4:24 PM
 

BabyAvocado
Happy New Year

Member since 5/05

17334 total posts

Name:

Re: PSA: Your company's IT guy/girl is not

Posted by greenfreak

Thank you. I don't know what it is that makes people think because you know about computers, that you are fair game.

I put a stop to that years ago when someone who was never that nice to me brought in her pc without asking. I made sure, in no uncertain terms, that she knew where I stood on it.

I thought you might like these, I posted them in our kitchen at work:

IMAGE

IMAGE




Chat Icon Chat Icon Chat Icon Chat Icon Chat Icon
Would it be bad if I posted them on my office door? Chat Icon

I knew you'd appreciate this. Chat Icon

Posted 3/6/07 4:25 PM
 

JodiBabe
Married for 9 yrs!!!!!!

Member since 5/05

6672 total posts

Name:
Jodi

Re: PSA: Your company's IT guy/girl is not

I LOVE IT!!!! Working in the I.T. I had to show it to a co-worker & we were laughing soooooo hard!!!!

Posted 3/6/07 4:36 PM
 

Blazesyth
*yawn*

Member since 5/05

8129 total posts

Name:

Re: PSA: Your company's IT guy/girl is not

When I have a password complainer I give them this.

Image Attachment(s):
Posted 3/6/07 4:38 PM
 

JennCo
My greatest joy is my baby boy

Member since 1/07

2772 total posts

Name:

Re: PSA: Your company's IT guy/girl is not

Chat Icon Chat Icon

Posted 3/6/07 4:39 PM
 

MrsPorkChop
Twinning!!

Member since 5/05

9941 total posts

Name:
Missy

Re: PSA: Your company's IT guy/girl is not

when i send him $90 scotch he BECOMES my personl IT guy Chat Icon

Posted 3/6/07 4:44 PM
 

Beth
The Key to your new home....

Member since 2/06

24849 total posts

Name:
Beth

Re: PSA: Your company's IT guy/girl is not

I guess I'm lucky- b/c when I asked the it guy at my job a question- he offered to fix my personal computer-

we do eat lunch together everyday and I did return the favor and get him a blender for free

but I would never expect it

Posted 3/6/07 5:03 PM
 

greenfreak
.

Member since 9/06

11483 total posts

Name:
greenfreak

Re: PSA: Your company's IT guy/girl is not

Posted by Blazesyth

When I have a password complainer I give them this.




Chat Icon

That's almost exactly our password policy. Except its even more stringent than that.

I had someone complain that we were enforcing a password protected screensaver on all computers (after 15 minutes idle).

I turned to him, in front of everyone in the meeting, and told him that I have to lock my computer every time I get up from my desk in addition to using at least 15 different passwords that don't have words in them (gasp!) on a daily basis so he will get NO sympathy from me.

You know what... If you're not smart enough to remember one password after a weekend has passed, maybe you shouldn't be working for this company. Chat Icon

Posted 3/6/07 6:27 PM
 

GoldenRod
10 years on LIF!

Member since 11/06

26792 total posts

Name:
Shawn

Re: PSA: Your company's IT guy/girl is not

Posted by greenfreak

Posted by Blazesyth

When I have a password complainer I give them this.




Chat Icon

That's almost exactly our password policy. Except its even more stringent than that.

I had someone complain that we were enforcing a password protected screensaver on all computers (after 15 minutes idle).

I turned to him, in front of everyone in the meeting, and told him that I have to lock my computer every time I get up from my desk in addition to using at least 15 different passwords that don't have words in them (gasp!) on a daily basis so he will get NO sympathy from me.

You know what... If you're not smart enough to remember one password after a weekend has passed, maybe you shouldn't be working for this company. Chat Icon



BTDT with most of these posts! I've trained most people that I don't fix everyone's PC anymore. At work, we can't bring stuff into the building, so I don't have people dropping off PCs in my office, but I do get lots of questions. Most are simple enough, and the people are nice, so I don't mind, but no more manual labor.

I've done the password comment, too. I remind people that for every password they have, I have the same type of user password, and admin-type account password and username, and usually a server-specific username and password. PLUS, I'm involved in almost every system in the company, not the small handful they are in.... that usually shuts them up for a while.... Chat Icon

Posted 3/7/07 8:14 AM
 

Chrisnamy
Summer is coming soon

Member since 1/07

3991 total posts

Name:
Amy

Re: PSA: Your company's IT guy/girl is not

I feel your pain!

Posted 3/7/07 8:24 AM
 

JennZ
MY LIFE!!

Member since 8/05

25463 total posts

Name:

Re: PSA: Your company's IT guy/girl is not

OMG my DH biggest complaint, I think he could have wrote this.

Posted 3/7/07 8:25 AM
 
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