Simmons Mattress...RAVE Customer Service
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SweetCin
My green-eyed boy
Member since 5/05 13499 total posts
Name: Cin
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Simmons Mattress...RAVE Customer Service
A few weeks ago we lowered DD's mattress & realized at the time the mattress is ripping at the seams & there were 2 holes from the springs. I posted on here & you ladies said that isn't normal & so I called the manufacturer. The mattress is only 8 months old.
They are sending me a brand new mattress, no q's asked, I didn't have to show any receipt or anything. They said they'll send it via fed ex & I'll have w/i 10 days.
GREAT customer service.
Message edited 3/26/2008 6:22:10 PM.
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Posted 3/26/08 6:21 PM |
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