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So the Verizon guy came a knockin

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Pages: 1 [2]

Blu-ize
Plan B is Now Plan A

Member since 7/05

32475 total posts

Name:
Susan

Re: So the Verizon guy came a knockin

I've heard that the customer service is bad.

Posted 2/1/08 9:36 AM
 
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bikramaddict
mommy-to-be

Member since 8/06

4376 total posts

Name:

Re: So the Verizon guy came a knockin

i have the service and love it, but they are annoying. they came knocking once at my house. apparently they didn't even have a record that i'm a customer. (of course, when it comes to sending a bill, they always remember me. Chat Icon )

but really....its a great service. highly recommend it.

Posted 2/1/08 12:52 PM
 

saraH
happy birthday sweet kate!

Member since 5/05

16555 total posts

Name:
I know that God exsists, I held her in my arms...

Re: So the Verizon guy came a knockin

Posted by CathyB

Cablevision does the same thing. We've had someone here at least once a week since we switched. So annoying.



Us too. Since we switched to Verizon, Cable comes by at least once a month. It's vey annoying. We switched for a reason.

Posted 2/1/08 1:18 PM
 

MrsKelly
just hangin' around...

Member since 11/06

6305 total posts

Name:
Krista

Re: So the Verizon guy came a knockin

Posted by danielleandscott

We signed up with one of those door to door salesman this past summer, and we were getting $100 in gift cards, including a $50 gift card to Target.

I called Verizon to change the date of install and I was on hold for 45 minutes, being switched around from different people. It seemed after a while that no one handled changing appointments. Its a really bad system them have over there. Anyway by the time I found the right person she said when would you like to change your appointment to? I said honestly, I have been on hold for 45 minutes and I think I am just going to cancel. So that is what I did and I am happy with my cable.

Anyway, a few weeks ago I got a letter in the mail from Verizon and in the letter was my $50 gift card to Target.

Do I use it?

Scott


heck yeahChat Icon

Posted 2/1/08 6:25 PM
 

Laura1
Fun in the Snow!

Member since 11/06

4512 total posts

Name:
Laura

Re: So the Verizon guy came a knockin

Posted by danielleandscott

We signed up with one of those door to door salesman this past summer, and we were getting $100 in gift cards, including a $50 gift card to Target.

I called Verizon to change the date of install and I was on hold for 45 minutes, being switched around from different people. It seemed after a while that no one handled changing appointments. Its a really bad system them have over there. Anyway by the time I found the right person she said when would you like to change your appointment to? I said honestly, I have been on hold for 45 minutes and I think I am just going to cancel. So that is what I did and I am happy with my cable.

Anyway, a few weeks ago I got a letter in the mail from Verizon and in the letter was my $50 gift card to Target.

Do I use it?

Scott





Yes, definitely use it! Its not as if you can send it back to anyone anyway.

Posted 2/1/08 10:14 PM
 

Laura1
Fun in the Snow!

Member since 11/06

4512 total posts

Name:
Laura

Re: So the Verizon guy came a knockin

Posted by Blu-ize

I've heard that the customer service is bad.



Well....I work for verizon in sales and customer service. As with any company, there are some great employees and some not so great employees.

Posted 2/1/08 10:20 PM
 
Pages: 1 [2]
 

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