Target Vent

I am becoming increasingly displeased with Target..their return policy kind of stinks...

So I signed up for NY Cares to get a child a toy - the child wants the VTech Nitro Notebook. I have no kids, I have no idea how much this thing costs, but I go to Walmart - its onsale for $49.99.

I go back to work and look online - Target.com has it for $29.82 and on the side it says "find it in the store" - so I put in my zip code - it says it's in Medford, I go on my way home..it's there and rings up $49.99.????

I ask the Manager in Customer Service - they do not honor the prices on Target.com because they are "separate businesses". Aren't you still Target? Yes, but that's not our policy. Ok, it's not like I asked you to honor a Walmart price.

Re: Target Vent

It is annoying, but it's common at a lot of stores.

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A lot of stores do that these days--most of them have disclaimers saying prices in store my vary or something....

Re: Target Vent

Re: Target Vent

That really stinks, though, because a lot of communities have opposition to "box stores," and to the extent that the resdents and the zoning laws of a community are receptive to, let's say, a target coming in, it may very well be becaus they feel that it will benefit their residents to have a store like what they believe target to be (discount) in the community. To the extent that it turns out to have marked up prices vis a vis online proces or other target prices, that's very unfair to the community.

I'm sorry that happened to you, but what a wonderful thng you were doing!

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I learned that the hard way last year.

They advertised a season of Nip/Tuck on the web for $24.99. So I went to the store only to see it priced at over $40

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The same thing happened to me at 6th ave. electronics last weekend, and it was a $100 price difference on a $400 electronics item! The guy was kind of rude about it too.

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For the amount of shipping they probably would have charged you, you'd probably end up paying what it cost in the store.

I love Target and I shop there all the time but their return policy is one of the worst now. It used to be much better. I registered there for our wedding and 3 months after the wedding, they just wiped out the registry with no notice. And if someone bought something from the registry online, I couldn't return it to the store, I had to ship it back. It bites!

Re: Target Vent

Posted by dpli

For the amount of shipping they probably would have charged you, you'd probably end up paying what it cost in the store.

I love Target and I shop there all the time but their return policy is one of the worst now. It used to be much better. I registered there for our wedding and 3 months after the wedding, they just wiped out the registry with no notice. And if someone bought something from the registry online, I couldn't return it to the store, I had to ship it back. It bites!

Re: Target Vent

Posted by dpli

For the amount of shipping they probably would have charged you, you'd probably end up paying what it cost in the store.

Re: Target Vent

Posted by IrishLass

Posted by dpli

For the amount of shipping they probably would have charged you, you'd probably end up paying what it cost in the store.

The shipping was free, I ordered it online this morning, I paid $5.95 for wrapping, but it's still about $15 cheaper than if I got it from the store.

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I dealt with the same crap at Macys this past weekend. they said I could print up the online price and bring it back and they would honor it, forget that, I'll just order it online anyway!!

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That's okay. One time I went to Target in Westbury for a kitchen table. They had sold out, called Valley Stream, and said that Valley Stream had them in stock. That was around closing on a Saturday night. I went to Target in Valley Stream at opening the next day and was told that they were out of stock but that Westbury had them. I went back to Westbury and was told they were out of stock but that Valley Stream had them. I gave up and ordered it on-line, getting it two months later.

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Your probably better off looking on something like amazon.com or checking ALL the toy websites for it. Target has been the only store i shopped at this year for Xmas. I got a lot of stuff there. I went there and spent a ton of money last week on scooters and night vision goggles. They rang me up for THREE night vision goggles at 74 dollars each when i only bought two. I thought the total seemed awfully high. I got home checked my receipt and saw that the cashier charged me for 3 instead of 2. I went back to the store and asked for my money back and they told me i had to wait 3 hours for them to look at the tape, because their computers were down. I told them i wasn't waiting 3 hours for my 75 bucks that they could give me money and check the tape later. Finally, after talking with 3 managers i got my money back right then and there. It was partly my fault i should have been watching the cashier more carefully instead of tending to my DC in the shopping cart who was grabbing everything! LOL! The next time i went i bought a bike for my DD at 49 dollars and the clerk charged me for two but this time i caught it!

Re: Target Vent

Posted by IrishLass

I ask the Manager in Customer Service - they do not honor the prices on Target.com because they are "separate businesses". Aren't you still Target? Yes, but that's not our policy. Ok, it's not like I asked you to honor a Walmart price.

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I have the same beef with Target. I bought my DS a game that was $59.99 in the store. I looked on line and it was $22. It was heavy so shipping was over $30. I was told the store and site are 2 different things. So why do they allow you to see the circular on line? Then the same game table was on sale this past week for $39. On the site it was now $39 too but with free shipping. I hate the games that these stores play, esp at the holidays. I did get an adjustment for the $20 difference.

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Same exact thing happened to me last week...I looked at target.com for 2 items I wanted to buy...get to the store and both were different prices in the store. It's so frustrating...

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I also am becoming anti-target. If they are in fact two separate divisions then why do they allow you to see store availability? I need to get something for my NY Cares also and I check online. It said that the two Targets had the item in stock. I checked that morning. Neither had them by the afternoon. I thought that was crappy.
I also do not like their return policy. I find stores are just getting ridiculous with their new policies.