| Posted By |
Message |
anonbfp
LIF Infant
Member since 12/07 134 total posts
Name:
|
Terrible experience at Winthrop
I just had DC #2 at Winthrop on Friday and while L&D was fantastic, the maternity unit was a disaster. I'm usually not one to make a big deal out of something like this, but the care I received was appalling (especially since they were great in 2008 when i had my son) and I need to tell someone but who? Do hospitals have like a customer service department or something similar?
Any info on who you would contact would be great.
Thanks
|
Posted 6/27/11 2:47 PM  |
| |
|
Long Island Weddings
Long Island's Largest Bridal Resource |
Kissy331
My two miracles!
Member since 5/06 17826 total posts
Name:
Kristen
|
Re: Terrible experience at Winthrop
Look up on their website. I had similar at Mercy & there was a patient relations hotline
|
| Posted 6/27/11 2:56 PM |
| |
|
HillandRon
LIF Adult
Member since 5/05 2922 total posts
Name:
Hillary
|
Re: Terrible experience at Winthrop
It is usually called Patient Services. They deal with complaints.
|
| Posted 6/27/11 3:07 PM |
| |
|
Shorty
.
Member since 5/05 30390 total posts
Name:
really
|
Re: Terrible experience at Winthrop
ugh, I'm sorry you had to deal with that. I know that a few weeks after birth, I received a satisfaction survey from Stony Brook. I had a great experience and made sure to write about it. I even got a followup call when they received it back. Maybe winthrop does the same?
|
| Posted 6/27/11 3:11 PM |
| |
|
ItsaJoya19
my cup runneth over
Member since 1/10 2949 total posts
Name:
E
|
Re: Terrible experience at Winthrop
Posted by Shorty
ugh, I'm sorry you had to deal with that. I know that a few weeks after birth, I received a satisfaction survey from Stony Brook. I had a great experience and made sure to write about it. I even got a followup call when they received it back. Maybe winthrop does the same?
I filled one of those out a few weeks after I was discharged from Winthrop. So sorry your experience was bad. I know by the last day I was tired of them barging in on me (I know they were doing their job but if I'm in the shower, don't come in my room).
Also, completely unrelated to your question, but I wrote about this on the survey, WHYYYY is the toilet paper holder ALL the way across from the toilet bowl? You can't reach it while you're sitting down. And sitting down was a battle to begin with. Did they not think about how painful it would be to have to reach over to get TP? 
|
| Posted 6/27/11 3:34 PM |
| |
|
anonbfp
LIF Infant
Member since 12/07 134 total posts
Name:
|
Re: Terrible experience at Winthrop
Thanks for the suggestions.
And I totally agree about the TP holder:)
|
| Posted 6/27/11 4:09 PM |
| |
|
jlk51496
Mom of 3 - YIKES! =)
Member since 10/09 6758 total posts
Name:
Katie
|
Re: Terrible experience at Winthrop
oh no . now you are making me nervous..I delevered my first 2 at LIJ..but now #3 will be at Winthrop..I was excited bec I have heard all good things...and I have had nothing but good expereiences in their Pediatric ER and P-ICU..
ugh!!
Hope your voice gets heard!
|
| Posted 6/27/11 5:04 PM |
| |
|
Mags1227
Just a mommy ...
Member since 10/10 2665 total posts
Name:
M
|
Re: Terrible experience at Winthrop
sorry for your bad experience! same thing happened to me (awesome L&D, awful maternity) but in a different hospital. COULD NOT wait to get home and get some rest!
|
| Posted 6/27/11 5:15 PM |
| |
|
summerBaby10
let's be nice
Member since 9/07 10208 total posts
Name:
Wifey
|
Re: Terrible experience at Winthrop
I felt the same way about winthrop. Great L&D nurses but maternity nurses were nasty. Hope that you can find someone to contact.
Message edited 6/27/2011 5:39:13 PM.
|
| Posted 6/27/11 5:38 PM |
| |
|
MrsBurgos09
LIF Adult
Member since 9/09 915 total posts
Name:
Erica
|
Re: Terrible experience at Winthrop
You could also try and send a letter to the director if nursing - if it was related to the RN's. I would be as specific as possible.
|
| Posted 6/27/11 6:22 PM |
| |
|
charon54
My two boys!
Member since 5/05 7279 total posts
Name:
Rebecca
|
Re: Terrible experience at Winthrop
Posted by jlk51496
oh no . now you are making me nervous..I delevered my first 2 at LIJ..but now #3 will be at Winthrop..I was excited bec I have heard all good things...and I have had nothing but good expereiences in their Pediatric ER and P-ICU..
ugh!!
Hope your voice gets heard!
I had both my sons at Winthrop, one last week, and had an overall good experience. It's the luck of the draw, my nurses were all very nice.
|
| Posted 6/27/11 6:24 PM |
| |
|
wingsofsong
My 3 little loves <3<3<3
Member since 1/09 7395 total posts
Name:
Maureen
|
Re: Terrible experience at Winthrop
I agree about filling out the survey and contact the nursing director. Would you mind sharing your experience? I am having my second baby there this fall and am curious to know what to look out for- I had a great experience there the first time around.
|
| Posted 6/27/11 7:54 PM |
| |
|
Mrs007
Im obsessed w my lil man!
Member since 3/09 2528 total posts
Name:
K
|
Re: Terrible experience at Winthrop
I had problems with the maternity nurses too. I filled out the survey and I received a form letter saying they were looking into the situation 
|
| Posted 6/27/11 9:39 PM |
| |
|
morbar
LIF Infant
Member since 6/09 137 total posts
Name:
|
Re: Terrible experience at Winthrop
What was so terrible?
|
| Posted 6/27/11 10:27 PM |
| |
|
JandJ1224
Member since 6/06 5911 total posts
Name:
Jannette
|
Re: Terrible experience at Winthrop
My sister had problems when she was discharged. The person who brought her down to the car was very rude. With all the construction my mom had to go get the car. The man that wheeled her down said he already waited too long and my sister would have to get out so he made her lift car seat after c section and left her standing there alone holding baby. Jerk!
|
| Posted 6/27/11 11:17 PM |
| |
|
