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Trader Joe's Chocolate Cat Cookies - Question

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melbalalala
Little Lady

Member since 5/07

5014 total posts

Name:
Melissa

Trader Joe's Chocolate Cat Cookies - Question

Warning... nutty question...
I am a HUGE fan of Trader Joe's Chocolate Cat cookies... just recently, I feel like they've changed the recipe and they're less chocolatey?

I actually returned a box thinking I got a bad one (it tasted like all of the cat cookie flavors combined) but when I got new ones it was the same.. they aren't as brown and they don't taste as chocolatey...

Am I losing my mind?

Posted 7/25/12 7:17 AM
 
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PatsBrat
LIF Adult

Member since 10/06

2326 total posts

Name:
Ms. Brat

Re: Trader Joe's Chocolate Cat Cookies - Question

I agree!They are a lighter brown now and much less chocolatey. I thought I bought the wrong ones at first! I am very disappointed too.Chat Icon

Posted 7/25/12 8:56 AM
 

melbalalala
Little Lady

Member since 5/07

5014 total posts

Name:
Melissa

Re: Trader Joe's Chocolate Cat Cookies - Question

Posted by PatsBrat

I agree!They are a lighter brown now and much less chocolatey. I thought I bought the wrong ones at first! I am very disappointed too.Chat Icon



Thank you! I am not insane! Chat Icon I sent them an email, will let you know what they say...

Posted 7/25/12 10:13 AM
 

PatsBrat
LIF Adult

Member since 10/06

2326 total posts

Name:
Ms. Brat

Re: Trader Joe's Chocolate Cat Cookies - Question

Thank you! I am very curious to hear why they changed!

Posted 7/25/12 10:34 AM
 

Naner325
waiting on nugget!

Member since 6/10

4432 total posts

Name:
N

Re: Trader Joe's Chocolate Cat Cookies - Question

You're completely right! I bought a container last week and was excited because it's been a while since I have had them and when I ate one I thought, ehhhh, not as chocolately as I remembered. They kind of just taste like nothing. I am going to stick to the cinnamon ones in the future

Posted 7/25/12 1:15 PM
 

melbalalala
Little Lady

Member since 5/07

5014 total posts

Name:
Melissa

Re: Trader Joe's Chocolate Cat Cookies - Question

I got a response from Trader Joe's....

Thank you for providing this valuable feedback. We would like to extend our apologies for the disappointing experience you had with our Trader Joe's Chocolate Cat Cookies. I have notified our Quality Assurance Manager and the appropriate buyer regarding your experience, and we will continue to monitor this product for future trends. We believe that quality is essential to good value, and that's what we are all about! I also wanted to make sure you are aware of our "Product Guarantee." If you are dissatisfied with any product purchased in our stores, you can take it, the empty package or receipt back to any of our neighborhood stores for an exchange or full refund. We stand behind our motto, "We tried it! We liked it! If you don't, bring it back for a full refund, no questions asked."

I encourage other chocolate fans to write, the more complaints we get to that quality assurance manager, the better! Chat Icon

Posted 7/25/12 7:41 PM
 

MrsRivera
2 under 2...whew!!

Member since 2/07

9876 total posts

Name:
Beth

Re: Trader Joe's Chocolate Cat Cookies - Question

I noticed it, too. I also raised hell over them changing their chocolate raspberry bars. They used to be sooooooo good Chat Icon

Posted 7/28/12 10:10 PM
 

PatsBrat
LIF Adult

Member since 10/06

2326 total posts

Name:
Ms. Brat

Re: Trader Joe's Chocolate Cat Cookies - Question

I emailed them too and got the same response!Chat Icon

Posted 7/28/12 10:26 PM
 
 

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