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Acerone
I hate ants and ugly people.
Member since 3/07 6437 total posts
Name:
Chris
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Verizon FIOS new internet plan... And I saved some $$$$
But you'll need to call....
Verizon will be upgrading speeds Starting Monday 6/22
(1) What speeds are available and where?
10/2 -> 15/5 (all service areas)
20/5 -> 25/15 (all service areas)
20/20 -> upgraded to 35/20 in NYC only
50/20 -> No change
(2) Will it be an automatic upgrade? Or will I need to call?
It will not be an Automatic upgrade. It will be just like last year however there may be a pricing change of $5-10 more check with your local Billing rep on for exact amounts. You can reach them through 888-553-1555 and following the billing prompts for a representative.
(3) When can I call and what should I say?
You can call on Monday and ask to be upgraded to the higher speed and rebundle.
(4) How much will the upgrade cost?
The best person to ask would be the Verizon Billing office on Monday. However if you only had internet service and are month to month the upgrade is free since that price hasn't changed. This will also be a 1 year Terms of Service agreement
(5) Can I get the upgrade if have just have an Internet+phone bundle? How about Internet+TV bundles?
UPDATE:
Just called and made the switch from 20/5 to 25/15 and dropped one service the Sports channels and my bill dropped $10.00... 
Message edited 6/22/2009 12:28:31 PM.
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Posted 6/20/09 1:14 PM  |
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dm24angel
Happiness
Member since 5/05 34581 total posts
Name:
Donna
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Re: More good news for Verizon FIOS internet customers...
not sure I get it? There is a charge based on what I am reading no???
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| Posted 6/20/09 9:12 PM |
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ave1024
I Took The Wrong Road
Member since 12/07 6153 total posts
Name:
That Led To The Wrong Tendencies
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Re: More good news for Verizon FIOS internet customers...
Yeah I agree. If they are charging you... what's the point of it being good news?
If they were just increasing the speeds for free, then yes that would be good news. But if somebody wanted faster speeds, I am sure many people already had the option to jump to the next speed tier for a price.
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| Posted 6/20/09 9:16 PM |
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Acerone
I hate ants and ugly people.
Member since 3/07 6437 total posts
Name:
Chris
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Re: More good news for Verizon FIOS internet customers...
This was copy from another website... He's not 100% sure if it's going to cost us anything...
Message edited 6/20/2009 10:39:17 PM.
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| Posted 6/20/09 10:38 PM |
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GoldenRod
10 years on LIF!
Member since 11/06 26792 total posts
Name:
Shawn
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Re: More good news for Verizon FIOS internet customers...
There's a thread with this post on Verizon's forum: http://forums.verizon.com/vrzn/board/message?board.id=FiOS_Internet&thread.id=5443
There hasn't been too much discussion about cost yet, but I'm going to monitor this thread to see what is going on.
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| Posted 6/22/09 10:02 AM |
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Acerone
I hate ants and ugly people.
Member since 3/07 6437 total posts
Name:
Chris
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Re: More good news for Verizon FIOS internet customers...
Now for the first time you can go to Myverizon.com and make any changes to account like add or delete any of your services... Like add HBO etc...
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| Posted 6/22/09 10:21 AM |
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Acerone
I hate ants and ugly people.
Member since 3/07 6437 total posts
Name:
Chris
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Re: Verizon FIOS new internet plan...
UPDATE:
My bill dropped $10.00 after the call this morning... Give them a call and see if they have any specials you may qualify for. I now have 25/15 internet
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| Posted 6/22/09 12:11 PM |
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