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bad experience w Etsy

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JWG421
Our miracle is here

Member since 12/12

2507 total posts

Name:

bad experience w Etsy

The merchant has not contacted me back and the communication stinks

who can i contact?

I placed an order (silly me didnt look at the ship date) and was trying to contact the vendor to check the ship and delivery options....

I need these items by end of month, and do not think that going to happen

anyone experience this? or have suggestions?

Posted 3/16/15 12:52 PM
 
Long Island Weddings
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BlessedMomma
LIF Adult

Member since 12/11

6163 total posts

Name:
Momma Bear

bad experience w Etsy

Yes I once ordered from a woman who never sent me the item. Took down all her items then closed her shop. I contacted etsy and opened a dispute. They reviewed it and i was eventually issued a refund. They also tried to contact the seller because they received numerous complaints against her.
I believe if you go to your purchase history page you can click on open dispute or request refund. Something like that.

Posted 3/17/15 8:48 AM
 

NervousNell
Just another chapter in life..

Member since 11/09

54921 total posts

Name:
..being a mommy and being a wife!

Re: bad experience w Etsy

Worst comes to worst you can dispute with your credit card company as well.
They are usually awesome about things like this

Posted 3/17/15 8:51 AM
 

Lara&Aidansmommy
For mom i miss u ETC ILOVEU

Member since 3/07

13921 total posts

Name:
ETC I LOVE YOU

Re: bad experience w Etsy

Any update?

Posted 3/21/15 11:25 AM
 
 

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