How would handle this situation?

I went to see my endo on September 22nd....

At this appointment he drew blood...

Several times last week I saw that either him or someone from his office had called my home/cell. (on my cell and home on the 7th and at home only on the 8th) There was no messages left on either my cell or my home #. I only know they called b/c of Caller ID.

On Thursday I called and requested my lab results. Their outgoing messages states that the doctor will get back to you in 24 hours and to only leave one message. As of yesterday I still have not received a call back so I called AGAIN and AGAIN I left a message. Still no call back....

I am beyond livid at this point.

What would you do? I dont find this acceptable at all.

Re: How would handle this situation?

Thye probably did not leave a message becuase of HIPPA laws. I would keep calling, too bad on them or show up at the office and ask for the results in person. HTH

Re: How would handle this situation?

Re: How would handle this situation?

I find it odd that they aren't even leaving a generic message about "it's dr so-and-sos office, please cal us back."

If they have been calling you, I wouldn't even leave the message on the automated sytem where the dr will get back to you in 24 hours. Talk with someone at the office.

Explain you have been called a few times and still have no answers. Also explain you left a message on the automated system since they called and you still have nothing.

Be persistant!

Or you can be like me and once I know my results are in, I swing by the office and pick up a copy of them. I have no patience.