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ali120206
2 Boys
Member since 7/06 17792 total posts
Name:
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When do you ask for a refund?
So we have a few packages that were ordered in late November that we haven't received yet. One got close to a neighobring post office and then ended up at a sorting facility (not the one it came from).
I know things are crazy and the storms will make it worse but, they just say in transit, and have been in transit for 2-4 days (depending on the package).
When do I call it a day and ask for a refund? It will be 3 weeks this weekend.
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Posted 12/15/20 9:26 PM  |
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lmcmcl
LIF Toddler
Member since 2/15 484 total posts
Name:
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When do you ask for a refund?
I have a lot of that going on. Many were ordered Black Friday or Nov 30. DD has seen packages city-hop all across the midwest. We have also had many where the only activity is the label was created. Then 2 weeks later, it arrives. I think it depends on how much you want it, or can you find or get a duplicate in time. The one that went to another sorting facility may make it soon. Kohls has been bad this year and it becomes really tricky if you have earned or used Kohls cash.
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| Posted 12/15/20 9:52 PM |
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Mrs213
????????
Member since 2/09 18986 total posts
Name:
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When do you ask for a refund?
I will say after a month to call and request refund...
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| Posted 12/15/20 11:59 PM |
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ali120206
2 Boys
Member since 7/06 17792 total posts
Name:
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Re: When do you ask for a refund?
Posted by lmcmcl
I have a lot of that going on. Many were ordered Black Friday or Nov 30. DD has seen packages city-hop all across the midwest. We have also had many where the only activity is the label was created. Then 2 weeks later, it arrives. I think it depends on how much you want it, or can you find or get a duplicate in time. The one that went to another sorting facility may make it soon. Kohls has been bad this year and it becomes really tricky if you have earned or used Kohls cash.
It wasn't Kohls - those items I ordered around Black Friday came quickly...
I will wait until after Christmas and in the meantime replace the items as I have no hope in them getting here (even though they are so close).
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| Posted 12/16/20 12:51 PM |
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NervousNell
Just another chapter in life..
Member since 11/09 54921 total posts
Name:
..being a mommy and being a wife!
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Re: When do you ask for a refund?
Will the store even give you a refund at this point? Or will they blame the carrier and say it's out of their hands?
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| Posted 12/16/20 1:08 PM |
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BargainMama
LIF Adult
Member since 5/09 15657 total posts
Name:
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Re: When do you ask for a refund?
Posted by NervousNell
Will the store even give you a refund at this point? Or will they blame the carrier and say it's out of their hands?
They have to give a refund to a consumer who doesn't receive their goods they purchased. And if they tried to say they couldn't, I would dispute with CC. Most carriers have automatic insurance (UPS, Fedex), but not USPS.
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| Posted 12/16/20 1:40 PM |
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NervousNell
Just another chapter in life..
Member since 11/09 54921 total posts
Name:
..being a mommy and being a wife!
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Re: When do you ask for a refund?
Posted by BargainMama
Posted by NervousNell
Will the store even give you a refund at this point? Or will they blame the carrier and say it's out of their hands?
They have to give a refund to a consumer who doesn't receive their goods they purchased. And if they tried to say they couldn't, I would dispute with CC. Most carriers have automatic insurance (UPS, Fedex), but not USPS.
Yeah I was just curious how that worked.
I mean they did their part- it's not their fault the post office is a disaster
And then what happens if they refund you and the item shows up?
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| Posted 12/16/20 1:44 PM |
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Mrs213
????????
Member since 2/09 18986 total posts
Name:
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Re: When do you ask for a refund?
Posted by NervousNell
Posted by BargainMama
Posted by NervousNell
Will the store even give you a refund at this point? Or will they blame the carrier and say it's out of their hands?
They have to give a refund to a consumer who doesn't receive their goods they purchased. And if they tried to say they couldn't, I would dispute with CC. Most carriers have automatic insurance (UPS, Fedex), but not USPS.
Yeah I was just curious how that worked.
I mean they did their part- it's not their fault the post office is a disaster
And then what happens if they refund you and the item shows up?
I have had this happened with Amazon. Th hey refunded me, and the charged me again after it showed up. The package was lost in transit for probably a month or longer...
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| Posted 12/16/20 1:56 PM |
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NervousNell
Just another chapter in life..
Member since 11/09 54921 total posts
Name:
..being a mommy and being a wife!
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Re: When do you ask for a refund?
Posted by Mrs213
Posted by NervousNell
Posted by BargainMama
Posted by NervousNell
Will the store even give you a refund at this point? Or will they blame the carrier and say it's out of their hands?
They have to give a refund to a consumer who doesn't receive their goods they purchased. And if they tried to say they couldn't, I would dispute with CC. Most carriers have automatic insurance (UPS, Fedex), but not USPS.
Yeah I was just curious how that worked.
I mean they did their part- it's not their fault the post office is a disaster
And then what happens if they refund you and the item shows up?
I have had this happened with Amazon. Th hey refunded me, and the charged me again after it showed up. The package was lost in transit for probably a month or longer...
Oh ok, yeah that makes sense
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| Posted 12/16/20 2:29 PM |
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ali120206
2 Boys
Member since 7/06 17792 total posts
Name:
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Re: When do you ask for a refund?
Posted by NervousNell
Posted by Mrs213
Posted by NervousNell
Posted by BargainMama
Posted by NervousNell
Will the store even give you a refund at this point? Or will they blame the carrier and say it's out of their hands?
They have to give a refund to a consumer who doesn't receive their goods they purchased. And if they tried to say they couldn't, I would dispute with CC. Most carriers have automatic insurance (UPS, Fedex), but not USPS.
Yeah I was just curious how that worked.
I mean they did their part- it's not their fault the post office is a disaster
And then what happens if they refund you and the item shows up?
I have had this happened with Amazon. Th hey refunded me, and the charged me again after it showed up. The package was lost in transit for probably a month or longer...
Oh ok, yeah that makes sense
I've had lost packages before from Target. They usually just resend. Once the original order arrived to and they told me to keep or donate the extras.
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| Posted 12/16/20 4:28 PM |
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ali120206
2 Boys
Member since 7/06 17792 total posts
Name:
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When do you ask for a refund?
One package is coming tomorrow! The other is still in transit
ETA - the other one is coming too.
Message edited 12/17/2020 1:30:39 PM.
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| Posted 12/16/20 11:50 PM |
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