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Computer Virus PLEASE HELP!!!

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HeatherRose
Life is Good :)

Member since 11/07

6605 total posts

Name:

Computer Virus PLEASE HELP!!!

So my computer keeps telling me I have spyware installed (to the point that I can't even use it, I'm using my laptop right now) and it pops open this website to buy the software to delete it Chat Icon as if thats real!

other then that it just keeps opening a million webpages! and I cannot do a single thing! it also removed my desktop wallpaper

here's what i have tried so far, but none of it has worked:

I did a system restore to last week when I know it was fine but this didn't change anything with the spyware

I went to add/remove hardware and looked for anything odd, but found nothing

I cleared all the history from the internet and deleted everything in the tools setting

I ran Norton 360 several times, but it doesn't find anything

PLEASE HELP!! what else can I do??

Posted 10/12/08 7:49 PM
 
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danielleandscott
My new 71 Super Beetle

Member since 5/05

13476 total posts

Name:
Scott

Re: Computer Virus PLEASE HELP!!!

Run lavasoft adware

and Spybot search and destroy

You can find them on the internet

Posted 10/12/08 7:54 PM
 

HeatherRose
Life is Good :)

Member since 11/07

6605 total posts

Name:

Re: Computer Virus PLEASE HELP!!!

Posted by danielleandscott

Run lavasoft adware

and Spybot search and destroy

You can find them on the internet




I cant get on the internet it just keeps poping up new windowsChat Icon is there a way I can get it on my laptop then transfer it over as a program and install it that way??

Posted 10/12/08 7:59 PM
 

BabyBoy
is Skylar Elizabeth

Member since 5/05

4189 total posts

Name:
Tom

Re: Computer Virus PLEASE HELP!!!

so if you have another pc, download it there, then either burn it or transfer to a memory card/stick etc...then run the progrom on that bad computer.

Posted 10/12/08 8:02 PM
 

HeatherRose
Life is Good :)

Member since 11/07

6605 total posts

Name:

Re: Computer Virus PLEASE HELP!!!

Posted by BabyBoy

so if you have another pc, download it there, then either burn it or transfer to a memory card/stick etc...then run the progrom on that bad computer.




thanks!! is one of those programs better then the other??

Posted 10/12/08 8:07 PM
 

BabyBoy
is Skylar Elizabeth

Member since 5/05

4189 total posts

Name:
Tom

Re: Computer Virus PLEASE HELP!!!

Posted by HeatherRose

Posted by BabyBoy

so if you have another pc, download it there, then either burn it or transfer to a memory card/stick etc...then run the progrom on that bad computer.




thanks!! is one of those programs better then the other??



you are using both of them...

Posted 10/12/08 8:21 PM
 

Dulcinea
Weekend Warrior

Member since 3/08

2530 total posts

Name:
Dulcinea

Re: Computer Virus PLEASE HELP!!!

Same thing happen to me recently. My browser was hijacked and kept spawning ad windows periodically. I used AVG Anti-Virus (it's free) and it removed the virus completely.

You can probably find it on download.com

Also tried spybot and adaware but they weren't as effective.

Posted 10/12/08 11:41 PM
 

Sassyz75
Turning a new page

Member since 5/05

9731 total posts

Name:
Dina

Re: Computer Virus PLEASE HELP!!!

My dad got the same one- the only thing that helped was buying help from Macafee for like $80

Posted 10/13/08 9:02 AM
 
 

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