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DancinBarefoot
06ers Rock!!
Member since 1/07 9534 total posts
Name:
The One My Mother Gave Me ;-)
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Customer Service RAVE!
DD received a gift many months ago that she had to grow into. She finally hit the right size & I took it out of the closet to wash. When I undid the snaps to read the instructions a bunch of them broke. 
I immediately goggled the company and sent them an email with all the info. The NEXT day I got a reply  asking for a photo of the item. I sent it. Two days later I got another reply with an apology and a request for DD's current size & our address to send a replacement.
Today's mail brought the replacement item!!!!  
It's nice to know there are companies out there that still care about their customers.
HURRAY for Little Me & their outstanding customer service!!!! 
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Posted 9/15/08 6:02 PM  |
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Long Island Weddings
Long Island's Largest Bridal Resource |
SpencersMommy
I'm one lucky girl
Member since 11/07 3494 total posts
Name:
Melanie
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Re: Customer Service RAVE!
Thats awesome!!!
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| Posted 9/15/08 6:05 PM |
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Re: Customer Service RAVE!
Yay for Little Me!!
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| Posted 9/15/08 7:00 PM |
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Michelle913
LIF Adolescent
Member since 4/06 645 total posts
Name:
Michelle
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Re: Customer Service RAVE!
I agree 100%...I had a problem with an outfit, i wrote them an email, and they told me to send it back. They mailed me a new outfit within a week or so!
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| Posted 9/15/08 7:16 PM |
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