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Customer Service RAVE!

Posted By Message

DancinBarefoot
06ers Rock!!

Member since 1/07

9534 total posts

Name:
The One My Mother Gave Me ;-)

Customer Service RAVE!

DD received a gift many months ago that she had to grow into. She finally hit the right size & I took it out of the closet to wash. When I undid the snaps to read the instructions a bunch of them broke. Chat Icon

I immediately goggled the company and sent them an email with all the info. The NEXT day I got a reply Chat Icon asking for a photo of the item. I sent it. Two days later I got another reply with an apology and a request for DD's current size & our address to send a replacement.

Today's mail brought the replacement item!!!! Chat Icon Chat Icon Chat Icon

It's nice to know there are companies out there that still care about their customers.

HURRAY for Little Me & their outstanding customer service!!!! Chat Icon Chat Icon

Posted 9/15/08 6:02 PM
 
Long Island Weddings
Long Island's Largest Bridal Resource

SpencersMommy
I'm one lucky girl

Member since 11/07

3494 total posts

Name:
Melanie

Re: Customer Service RAVE!

Thats awesome!!!

Posted 9/15/08 6:05 PM
 

Mrs. Patticakes
SPREAD KINDNESS

Member since 9/06

17330 total posts

Name:

Re: Customer Service RAVE!

Yay for Little Me!!Chat Icon

Posted 9/15/08 7:00 PM
 

Michelle913
LIF Adolescent

Member since 4/06

645 total posts

Name:
Michelle

Re: Customer Service RAVE!

I agree 100%...I had a problem with an outfit, i wrote them an email, and they told me to send it back. They mailed me a new outfit within a week or so!

Posted 9/15/08 7:16 PM
 
 

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