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VeeJay
Love baby feet
Member since 2/09 2894 total posts
Name:
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for those who called LIPA to report a power outage
did they call you back to give you updates?
Just curious. . . I called them yesterday at 9:30AM and I still have not received any sort of update. The annoying part is that the people on the other side of the street have power, my side is still out.
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Posted 8/29/11 12:28 PM  |
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Long Island Weddings
Long Island's Largest Bridal Resource |
Nola
LIF Infant
Member since 5/11 185 total posts
Name:
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Re: for those who called LIPA to report a power outage
No, I didn't get a call back...and it was not an easy task to get through either!
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| Posted 8/29/11 12:30 PM |
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BabyLove08
Love her!
Member since 2/08 3673 total posts
Name:
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Re: for those who called LIPA to report a power outage
No call back!!! Liars!
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| Posted 8/29/11 12:31 PM |
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ElizaRags35
My 2 Girls
Member since 2/09 20494 total posts
Name:
Me
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Re: for those who called LIPA to report a power outage
DH said he spoke to someone and they told us between Wednesday and Friday.
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| Posted 8/29/11 12:39 PM |
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neener1211
:-)
Member since 4/07 22952 total posts
Name:
J
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Re: for those who called LIPA to report a power outage
We just got an email here from HR:
A LIPA spokesperson just announced they anticipate return of power to 90% of their effected customers by this Friday.
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| Posted 8/29/11 12:45 PM |
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Bearcat
Love my little girls!!! <3
Member since 6/10 10818 total posts
Name:
E
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Re: for those who called LIPA to report a power outage
yes, i was given an estimate and an update
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| Posted 8/29/11 12:49 PM |
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pnbplus1
Family
Member since 5/09 5751 total posts
Name:
Mommy
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Re: for those who called LIPA to report a power outage
I reported it through their website yesterday right when it happened (@ 5:41PM ) and I have not heard back.
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| Posted 8/29/11 12:59 PM |
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4PsInaPod
My Loves <3
Member since 7/07 10079 total posts
Name:
D
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Re: for those who called LIPA to report a power outage
no.
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| Posted 8/29/11 1:18 PM |
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MrsPJB2007
MBA at your service!
Member since 7/06 12020 total posts
Name:
MJ
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Re: for those who called LIPA to report a power outage
No call back here!
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| Posted 8/29/11 1:19 PM |
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saraH
happy birthday sweet kate!
Member since 5/05 16555 total posts
Name:
I know that God exsists, I held her in my arms...
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Re: for those who called LIPA to report a power outage
I called and was told through the automated system that I'd get a call back when power was supposted to come back. I never did, but we got power at 2am.
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| Posted 8/29/11 1:37 PM |
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Elizabeth
Mom of Three
Member since 9/05 7900 total posts
Name:
"MOMMY!!!"
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Re: for those who called LIPA to report a power outage
My power is out but so are hundreds of thousands on LI so I am not shocked, angry, disappointed or mildly pizzed by not getting a callback from Lipa. Maybe when it's all over with it will be decided that Lipa handled it poorly (or not) but I don't know what everyone wants them to do. I have family in other states without power that are getting similar time frames for their power to be back. A phone call...really...so what? I don't really need a call to tell me anything. My power back on will be pretty obvious and while I was irritated seeing the only house on my block that was lit was the one across the street with 8 outdoor spotlights shining bright - and currently not even inhabited - it's a lot different than your average day for outages so Im cutting them a break at T+2.
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| Posted 8/30/11 12:51 AM |
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LadyPrincess
Live Life with No Regrets
Member since 5/05 2298 total posts
Name:
Chris
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Re: for those who called LIPA to report a power outage
Im in Medford.. Day 2.. still no power 
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| Posted 8/30/11 8:26 AM |
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neener1211
:-)
Member since 4/07 22952 total posts
Name:
J
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Re: for those who called LIPA to report a power outage
We got a call yesterday that said they hoped we'd have power by last night...our neighbors told us the power went up around 10 am yesterday!
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| Posted 8/30/11 9:07 AM |
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greenfreak
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Member since 9/06 11483 total posts
Name:
greenfreak
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Re: for those who called LIPA to report a power outage
Posted by Elizabeth
My power is out but so are hundreds of thousands on LI so I am not shocked, angry, disappointed or mildly pizzed by not getting a callback from Lipa. Maybe when it's all over with it will be decided that Lipa handled it poorly (or not) but I don't know what everyone wants them to do. I have family in other states without power that are getting similar time frames for their power to be back. A phone call...really...so what? I don't really need a call to tell me anything. My power back on will be pretty obvious and while I was irritated seeing the only house on my block that was lit was the one across the street with 8 outdoor spotlights shining bright - and currently not even inhabited - it's a lot different than your average day for outages so Im cutting them a break at T+2.
Me getting upset won't get my power back on any sooner, so I'm going to take it easy. 
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| Posted 8/30/11 9:15 AM |
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alli3131
Peanut is here!!!!!!
Member since 5/09 18388 total posts
Name:
Allison
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Re: for those who called LIPA to report a power outage
I was told by friday or maybe Monday.....We aren't in a high priority area. Or so I was told.
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| Posted 8/30/11 10:41 AM |
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TheWhiteRabbit
Thru the rabbit hole!
Member since 7/06 4412 total posts
Name:
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Re: for those who called LIPA to report a power outage
Posted by Nola
No, I didn't get a call back...and it was not an easy task to get through either!
Same! I started calling Sunday at 9am, didn't get through until 10pm
ETA: I don't CARE they didn't call, the question was, did i get a call. The answer is no. They shouldn’t advertise they will call you if they can't or don’t have the resources, just don’t say you will call then.
Message edited 8/30/2011 10:48:18 AM.
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| Posted 8/30/11 10:43 AM |
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shapla79
Where Does The Time Go?
Member since 11/07 4619 total posts
Name:
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Re: for those who called LIPA to report a power outage
They didn't call us. Entering information into their web site is like going into a cyber black hole. We called them again yesterday and were told Friday at the earliest.
I thought there was some hope last night when the power came back for 30 seconds, but then everything went out again. No power since Saturday.
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| Posted 8/30/11 10:45 AM |
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nov04libride
big brother <3
Member since 5/05 14672 total posts
Name:
Me
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Re: for those who called LIPA to report a power outage
Posted by Elizabeth
My power is out but so are hundreds of thousands on LI so I am not shocked, angry, disappointed or mildly pizzed by not getting a callback from Lipa. Maybe when it's all over with it will be decided that Lipa handled it poorly (or not) but I don't know what everyone wants them to do. I have family in other states without power that are getting similar time frames for their power to be back. A phone call...really...so what? I don't really need a call to tell me anything. My power back on will be pretty obvious and while I was irritated seeing the only house on my block that was lit was the one across the street with 8 outdoor spotlights shining bright - and currently not even inhabited - it's a lot different than your average day for outages so Im cutting them a break at T+2.
Thing is, they shouldn't promise a phone call and not follow through. THAT is not good customer service. Don't promise a call if you can't deliver (and I understand why they can't).
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| Posted 8/30/11 10:46 AM |
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blue11
LIF Adult
Member since 2/11 1706 total posts
Name:
kat
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Re: for those who called LIPA to report a power outage
Posted by alli3131
I was told by friday or maybe Monday.....We aren't in a high priority area. Or so I was told.
is there a phone number to call where you can actually speak to someone?
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| Posted 8/30/11 11:11 AM |
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Lisa
I'm a PANK!!!
Member since 5/05 22334 total posts
Name:
Professional Aunts No Kids
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Re: for those who called LIPA to report a power outage
Posted by nov04libride
Posted by Elizabeth
My power is out but so are hundreds of thousands on LI so I am not shocked, angry, disappointed or mildly pizzed by not getting a callback from Lipa. Maybe when it's all over with it will be decided that Lipa handled it poorly (or not) but I don't know what everyone wants them to do. I have family in other states without power that are getting similar time frames for their power to be back. A phone call...really...so what? I don't really need a call to tell me anything. My power back on will be pretty obvious and while I was irritated seeing the only house on my block that was lit was the one across the street with 8 outdoor spotlights shining bright - and currently not even inhabited - it's a lot different than your average day for outages so Im cutting them a break at T+2.
Thing is, they shouldn't promise a phone call and not follow through. THAT is not good customer service. Don't promise a call if you can't deliver (and I understand why they can't).
Exactly. If they are not going to call anyone, dont say you will get a call back. What they should have said is to keep checking throughout the day/night to see if there are any updates....
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| Posted 8/30/11 11:15 AM |
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ThePs1023
LIF Toddler
Member since 8/10 377 total posts
Name:
Rachel
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Re: for those who called LIPA to report a power outage
I have called them a million times. still no power, and no call back either.
I hate LIPA. I was actually excited to go to work today to log on to the computer, drink cold water and sit in a room full of lights!!!!!!!!
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| Posted 8/30/11 11:20 AM |
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oneday
<3
Member since 5/05 4319 total posts
Name:
Pam
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Re: for those who called LIPA to report a power outage
Posted by Lisa
Posted by nov04libride
Posted by Elizabeth
My power is out but so are hundreds of thousands on LI so I am not shocked, angry, disappointed or mildly pizzed by not getting a callback from Lipa. Maybe when it's all over with it will be decided that Lipa handled it poorly (or not) but I don't know what everyone wants them to do. I have family in other states without power that are getting similar time frames for their power to be back. A phone call...really...so what? I don't really need a call to tell me anything. My power back on will be pretty obvious and while I was irritated seeing the only house on my block that was lit was the one across the street with 8 outdoor spotlights shining bright - and currently not even inhabited - it's a lot different than your average day for outages so Im cutting them a break at T+2.
Thing is, they shouldn't promise a phone call and not follow through. THAT is not good customer service. Don't promise a call if you can't deliver (and I understand why they can't).
Exactly. If they are not going to call anyone, dont say you will get a call back. What they should have said is to keep checking throughout the day/night to see if there are any updates....
I totally agree!
And no, we never got a call back and we still do not have power.
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| Posted 8/30/11 11:22 AM |
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caps612
In love with my little guys!!
Member since 8/10 5108 total posts
Name:
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Re: for those who called LIPA to report a power outage
Posted by greenfreak
Posted by Elizabeth
My power is out but so are hundreds of thousands on LI so I am not shocked, angry, disappointed or mildly pizzed by not getting a callback from Lipa. Maybe when it's all over with it will be decided that Lipa handled it poorly (or not) but I don't know what everyone wants them to do. I have family in other states without power that are getting similar time frames for their power to be back. A phone call...really...so what? I don't really need a call to tell me anything. My power back on will be pretty obvious and while I was irritated seeing the only house on my block that was lit was the one across the street with 8 outdoor spotlights shining bright - and currently not even inhabited - it's a lot different than your average day for outages so Im cutting them a break at T+2.
Me getting upset won't get my power back on any sooner, so I'm going to take it easy.
ITA... thats alot of power lines... alot of work and it takes time. sad for all the lost food, but it could be soooo much worse and its really not their fault Irene destroyed the power lines
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| Posted 8/30/11 11:32 AM |
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sfp0701
Liam's Mommy!
Member since 1/07 9764 total posts
Name:
Tricia
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Re: for those who called LIPA to report a power outage
I am having my mom re-call. They turned on most of her block but, not her.
This was the same for a friend and when he saw a LIPA truck he asked them what was going on and they thought they had turned him back on already because the fixed something and didn't realize it didn't turn the whole block on. So they had crossed him off the list! Not their fault, really. They could't see any obvious damage and they repaired the transformer which should have turned everyone back on. So they moved onto the next problem. So in the case of my Mom, I am having her re-call just in case it was the same kind of thing. The guys were upset that it didn't work and got to work on trying to find the problem right away.
Message edited 8/30/2011 1:40:16 PM.
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| Posted 8/30/11 11:54 AM |
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PennyCat
Just call me mommy :)
Member since 7/08 19084 total posts
Name:
Jib
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Re: for those who called LIPA to report a power outage
They called us back to confirm we got it back.
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| Posted 8/30/11 12:13 PM |
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